Hello!



We recommend using the push notification in the business process to add notifications to the mobile app.

More details about pop-up messages can be found in the article: https://academy.creatio.com/docs/user/bpm_tools/bpm_process_examples/ne…

Probably, you find the articles useful for your business tasks:

https://community.creatio.com/questions/mobile-show-confirmation-dialog

https://community.creatio.com/questions/how-can-i-show-information-dialog-mobile

Hello,

Sessions are created directly in the database by Insert and do not generate an event on the object. Business processes rely on events at the object. If it is not the happening process will not notice any changes. As for now, there is no option to track start/end of the user session via the process signals. Our R&D team responsible for this functionality is already working on implementing it in the future releases. I will forward your feedback to the team in order to increase the importance of this task.

Best regards,

Yuliya

Hello Diana,

As a suggestion you can add a timer after the "Refresh active page" element, and set it to two seconds for example.

This way you could ensure that the element is completly executed in the background and only then the pop-up is displayed.

This add-on was developed by a third party, so if you would like to receive assistance regarding how does it work in detail, please contact  info@solutionsmetrix.com . Unfortunately we can not ensure how will behave the business process with third party custom developments.

Best regards,

Dariy

Printscreen of Error Logs

Managed to solve the problem by re-compiling FinApplicationSpec

Hi, Susan,

I have the same issue. Did your troubleshooting successful?

Hi to all,

You should identify the cause of the issue first and foremost.

Check the process log and make sure the process was launched and “To whom should the window be shown” field was filled out correctly.

If everything is correct, troubleshoot the issue in the incognito mode.

If you cannot reproduce the issue in the incognito mode, check your browser extensions. Some of them, ad blockers in particular, could block pop-up windows in Creatio.

Hello,

The method that is being called when clicking the complete button in the user-task is "execute" from the "ActivityDashboardItemViewModel" module. It checks if the item that needs to be completed has the mini-page or if it's an email activity or a process activity and then executes its logic. If none of the conditions are met the "execute" method from the "EntityDashboardItemViewModel" is called (parentMethod for the "execute" method in the "ActivityDashboardItemViewModel"). So in case you need to autocomplete the task you need to override the logic of this "execute" method (and unfortunately we don't have a specific example on this matter).

Best regards,

Oscar

Oleg Drobina,

It seems we can not create the replacing schema for EntityDashboardItemViewModel or ActivityDashboardItemViewModel. Is there any suggestion where we can override the 'execute' method to add the custom logic?

Regards,

Sourav

Sourav Kumar Samal,

Actually there is a possibility to override this logic:

1) Create the module with UsrActivityDashboardItemViewModel name and the following code (copied the original code from the ActivityDashboardItemViewModel):

define("UsrActivityDashboardItemViewModel", ["UsrActivityDashboardItemViewModelResources", "ProcessModuleUtilities",
		"ConfigurationConstants", "EntityDashboardItemViewModel", "MiniPageUtilities"],
	function(resources, ProcessModuleUtilities, ConfigurationConstants) {
		Ext.define("Terrasoft.configuration.UsrActivityDashboardItemViewModel", {
			extend: "Terrasoft.EntityDashboardItemViewModel",
			alternateClassName: "Terrasoft.UsrActivityDashboardItemViewModel",
 
			Ext: null,
			sandbox: null,
			Terrasoft: null,
 
			columns: {
				/**
				 * Process element identifier.
				 */
				"ProcessElementId": {
					type: Terrasoft.ViewModelColumnType.ENTITY_COLUMN,
					dataValueType: Terrasoft.DataValueType.STRING
				},
				/**
				 * Indicates if button "Execute" was clicked.
				 */
				"ExecuteButtonClick": {
					type: Terrasoft.ViewModelColumnType.ENTITY_COLUMN,
					dataValueType: Terrasoft.DataValueType.BOOLEAN
				}
			},
 
			/**
			 * @inheritdoc Terrasoft.BaseDashboardItemViewModel#initIconSrc
			 * @overridden
			 */
			initIconSrc: function() {
				var iconSrc = resources.localizableImages.IconImage;
				this.set("IconSrc", iconSrc);
			},
 
			/**
			 * @inheritdoc Terrasoft.EntityDashboardItemViewModel#addQueryColumns
			 * @overridden
			 */
			addQueryColumns: function(esq) {
				this.callParent(arguments);
				esq.addColumn("Title", "Caption");
				esq.addColumn("Type");
				esq.addColumn("StartDate", "Date");
				esq.addColumn("Owner.Name", "Owner");
				esq.addColumn("ProcessElementId");
			},
 
			/**
			 * @inheritdoc Terrasoft.BaseDashboardItemViewModel#getProcessElementUId
			 * @overridden
			 */
			getProcessElementUId: function() {
				return this.get("ProcessElementId");
			},
 
			/**
			 * @inheritdoc Terrasoft.BaseDashboardItemViewModel#execute
			 * @overridden
			 */
			execute: function(options) {
				console.log("test");
				var schemaName = this.get("EntitySchemaName");
				var hasMiniPage;
				const parentMethodArguments = arguments;
				const parentMethod = this.getParentMethod();
				Terrasoft.chain(
					function(next) {
						this.showBodyMask();
						if (Terrasoft.Features.getIsEnabled("OpenEditPageInDcm")) {
							this.hasMiniPageForMode(schemaName, Terrasoft.ConfigurationEnums.CardOperation.VIEW, next, this);
							return;
						}
						hasMiniPage = this.hasMiniPage(schemaName);
						next(hasMiniPage);
					},
					function(next, hasMiniPage) {
						this.hideBodyMask();
						if (!this._isEmailActivity() && this.isActivity() && hasMiniPage) {
							this.showMiniPage(options);
							return;
						}
						var elementUId = this.get("ProcessElementId");
						var recordId = this.get("Id");
						var config = {
							procElUId: elementUId,
							recordId: recordId,
							scope: this,
							parentMethodArguments: parentMethodArguments,
							parentMethod: parentMethod
						};
						if (ProcessModuleUtilities.tryShowProcessCard.call(this, config)) {
							return;
						}
						parentMethod.call(this, parentMethodArguments);
					},
					this
				);
 
 
			},
 
			/**
			 * Returns true if it is task activity entity.
			 * @private
			 * @return {Boolean} True if it is task activity entity.
			 */
			isActivity: function() {
				var executionData = this.get("ExecutionData");
				var schemaName = this.get("EntitySchemaName");
				return this.Ext.isEmpty(executionData) ||
					(executionData && schemaName === executionData.entitySchemaName);
			},
 
			////TODO #CRM-33987
			/**
			 * Returns if current activity is email.
			 * @returns {Boolean} Returns if current activity is email.
			 */
			_isEmailActivity: function() {
				var activityTypes = ConfigurationConstants.Activity.Type;
				var typeLookup = this.get("Type");
				return typeLookup.value === activityTypes.Email;
			},
 
			/**
			 * @inheritdoc Terrasoft.BaseDashboardItemViewModel#onExecuteButtonClick
			 * @overridden
			 */
			onExecuteButtonClick: function() {
				this.set("ExecuteButtonClick", true);
				this.callParent(arguments);
			},
 
			/**
			 * @inheritdoc Terrasoft.BaseDashboardItemViewModel#onCaptionClick
			 * @overridden
			 */
			onCaptionClick: function() {
				this.set("ExecuteButtonClick", false);
				this.callParent(arguments);
			},
 
			/**
			 * @inheritdoc Terrasoft.MiniPageUtilities#openMiniPage
			 * @overridden
			 */
			openMiniPage: function(config) {
				if (this.get("ExecuteButtonClick")) {
					var status = {
						name: "ActivityMiniPageStatus",
						value: "Done"
					};
					if (config && this.Ext.isArray(config.valuePairs)) {
						config.valuePairs.push(status);
					} else {
						config.valuePairs = [status];
					}
				}
				this.callParent(arguments);
			}
		});
	});

the only modification was console.log("test") to check the override.

2) Create a replacing view module for the SectionActionsDashboard with the following code:

 define("SectionActionsDashboard", ["UsrActivityDashboardItemViewModel"],
	function() {
		return {
			mixins: {},
			methods: {
				initDashboardConfig: function() {
					this.callParent(arguments);
					const dashboardConfig = this.$DashboardConfig;
					const activityItemsConfig = {
						"Activity": {
							viewModelClassName: "Terrasoft.UsrActivityDashboardItemViewModel"
						}
					};
					Ext.merge(dashboardConfig, activityItemsConfig);
					this.$DashboardConfig = dashboardConfig;
				},
			},
			diff: /**SCHEMA_DIFF*/[]/**SCHEMA_DIFF*/
		};
	}
);
 

3) Refresh the page after saving these two modules.

As a result you can modify the "execute" method logic in the UsrActivityDashboardItemViewModel module.

Oleg Drobina,

I have tried the exact same steps, but getting the below error,

Is there anything I missed?

Regards,

Sourav Kumar Samal

Sourav Kumar Samal,

the same approach on my side doesn't return an error. You need to double-check all the code and that it has the same content as mine shared above.

Oleg Drobina,

I tried in a different instance, the error didn't come. But when I click on "Complete", it refers to the ActivityDashboardItemViewModel in stead of SKSActivityDashboardItemViewModel.

Also, I can see initDashboardConfig referencing to the correct schema, but still execute method is not,

Regards,

Sourav

Sourav Kumar Samal,

Hi, did you mange to solve this issue? 

Thanks in advance for your reply.

Kind regards,

Marijana

Oleg Drobina,

How can I do this in FreedomUI?