Hello,

Will the E-Signature integration framework for Creatio be updated for newer versions of Creatio? It seems it is no longer compatible with Creatio.

Thank you!

Chris

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Hello!

 

What kind of difficulties are you struggling with in the latest versions?

Thanks.

 

Regards,

Dean

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Hi Community,

 

I need to create API for "Forecasts" to be consumed by third party application. May I know what are the tables involve? I want to get the data of "Forecast by Sales Employee".  

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Hello,

 

It is necessary to know what entity this tab is based on. If it is Account - the table is going to be AccountForecast, if Contact - ContactForecast, if Opportunity - OpportunityForecast and so on.

 

Regards,

Dean

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Dear Community,

I have access permissions (create, read, update and delete ) set up in section- Accounts dynamically through business process based on a field in section. Now I want to set the same access levels to all details connected to Account section. Can someone guide me on the same?

Thanks

 

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Hello, 

 

Currently, the access  permissions for the detail should be set separately from the access  permissions for the section. 

In order to do so you need to find the corresponding detail in the Object permissions list and set the same operation/record permissions as you did for the section. 

Please refer to the links below for more information regarding access rights for details:

https://academy.creatio.com/docs/user/setup_and_administration/user_and…

https://academy.creatio.com/docs/user/setup_and_administration/user_and…

 

Best regards, 

Anastasiia

 

Anastasiia Zhuravel,

Thank you. I am setting permission for section dynamically using business process based on a field. so from my understanding, to apply same restrictions to each and every detail connected to the section, should I write a separate business process for each detail object?

 

Hello, 

 

By default the detail has same permissions as the Object it's based on, that is why sometimes there is a need to configure access permissions for the detail in a specific Section separately (from access rights for a section).

You can create a few simple business processes or combine them in one more complex process based on your needs.

 

Best regards, 

Anastasiia 

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Hello Community,

 

The Academy guides on how to create anonymous custom configuration services using WCF / .Net Framework - https://academy.creatio.com/docs/developer/back-end_development/configuration_web_service/configuration_web_service#title-1243-3



Suppose, I have a Creatio cloud instance on Linux using .Net Core. How does one go about creating an anonymous custom configuration service??

 

Regards

Shrikanth

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Best reply

Hello Shrikanth, 



In order to enable Anonymous service for .Net Core edition of Creatio all you need to do is to add information about this service to "AnonymousRoutes" block of ..\Terrasoft.WebHost\appsettings.json file. 

It should look like this:

"Terrasoft.Configuration.[Service name]": [
    "/ServiceModel/[Service name].svc"
]

Please note that there is no need to change service's source code.

Also, in case if "System.Web" name space is being used, it has to be changed to "Terrasoft.Web.Http.Abstractions". 



Kind regards,

Roman

Hello Shrikanth,

 

To create a configuration service you need to authorize via the AuthService.svc. Please refer to the following article: https://academy.creatio.com/documents/technic-sdk/7-16/creating-configu…



Please let us know if any questions or concerns left,



Regards,

Kseniia

 

 

Kseniia Prokopenko,

The documentation clearly says that there is way to create a configuration service with Anonymous authentication. Hope you went through the Academy link I pasted in the question.



My question was - 

The documentation only lists out the steps for the WCF based configuration services (Used by .Net Framework on Windows). How does one go about creating an anonymous service on a Linux installation of Creatio using .Net Core?

Kseniia Prokopenko,

Hi Kseniia, Request and appreciate your assistance for the above query

Hello Shrikanth, 



In order to enable Anonymous service for .Net Core edition of Creatio all you need to do is to add information about this service to "AnonymousRoutes" block of ..\Terrasoft.WebHost\appsettings.json file. 

It should look like this:

"Terrasoft.Configuration.[Service name]": [
    "/ServiceModel/[Service name].svc"
]

Please note that there is no need to change service's source code.

Also, in case if "System.Web" name space is being used, it has to be changed to "Terrasoft.Web.Http.Abstractions". 



Kind regards,

Roman

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Hi Community,

 

Is there a way we can import data in Forecast?

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Hello!

 

There is no way to import data to forecasts. This feature will be available in the nearest future versions.

As the workaround, if you have some data, for example opportunities, you can try to import them and perform required calculations in forecasts based on it.

 

Regards,

Dean

Hi Dean,

 

how can data from some Creatio table (opportunities or just a custom object) can be used as a source for target values for a forecast?

 

Regards,

Alex

Hello,

 

When creating the new tab you can select the necessary source entity:

Regards,

Dean

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Hi community,

 

Is there any setting to set Partner Portal registration template? I found only SSP Portal registrations. Is it possible to set different template messages for SSP and Partner?

 

How can I build a password recovery  link? (to add to template message and let partner set his password)

 

BR 

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Hello Paulina,

 

It is possible to customize any text in the email template for notification about portal user registration. To edit the invitation email template: open 'System designer'  —> Lookups —> Email templates —> [ Open content ] —> “Template - Portal user registration”. Edit this template to customize the email text and layout, add localized versions.

 

You can refer to the following article: https://academy.creatio.com/docs/user/more_apps/portal/getting_started_… ('Set up portal invitations' section). 



To set up a password recovery link, you need to customize the password recovery email template in 'System designer' menu —> [ Lookups ] —> [ Email templates ] —> “Link for password recovery”. Please find a detailed instruction regarding this question here: https://academy.creatio.com/docs/user/more_apps/portal/getting_started_…

 

Hope this will help!



Regards,

​​​​​​​Kseniia

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Team,

Trying to look for the "Indexing for full-text Search" option for a custom section in 7.17.2.1728_SalesTeam_Softkey_PostgreSQL_ENU and 7.17.3.1377_SalesTeam_Softkey_PostgreSQL_ENU packages deployed on-site. Though I find "Indexing for full-text Search" option in 7.17.3.1377 cloud instance, I am not able to find the same options in the site locally hosted in my laptop. Is there a way by which we can enable it?

 

Screenshot attached.

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Hello!

 

Could you please confirm that the Global Serch was installed for the local websites according to the Setting up the global search service instruction?

 

Thank you in advance!

Olga. 

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Hi Teams,

 

I replicated managers' mood functionality on my account page.

Is it possible to make read only the controller for some users ?

Some user can change the emoticons and some else no.

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Hi Stefano.

 

The problem here is that:

 

1) MoodContainer has no click attribute

2) You can use document.getElementById("OpportunityPageV2MoodContainerContainer").style.pointerEvents = 'none'; and trigger it each time the page is loaded with the additional check of the system user role (OpportunityPageV2MoodContainerContainer should be replaced with your element code (can be received from the page inspector in the "Elements" tab of the console)).

3) This additional check on the system user role is the most difficult part: you need to retrieve a user session from the client using Terrasoft.sessionId, then form a ESQ to the SysUserSession table to find a record related to the value received from Terrasoft.sessionId (for a request as follows

 

select SysUserId from SysUserSession

where SessionId = 'ez5u2gsrczplpz4b13s31g0b'

 

). Then you need to run another ESQ to check if the SysUserId belongs has a record in the SysUserInRole table related to some role.

 

This is quite a difficult task that requires a separate project and cannot be solved in terms of a community post. Please reach your account manager in case you need additional help with the implementation of emoticons click restriction for some users.

 

Best regards,

Oscar

Oscar Dylan,

Thank you Oscar

I try to apply your suggestion.

Stefano Bassoli,

It works, thank you Oscar!

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There is a Send Email element in the business process sending emails automatically that takes "To:" parameter from some string field.

The string field can contain multiple addresses separated by "; ".

What is the easiest method to send emails to all the listed addresses?

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Hello Yuriy,



You can add multiple emails by clicking the btn_button_preconfigured_new.png button next to the 'To' field in the [Send email] element.  You can add emails from process parameters, lookups, system settings. Please check a screenshot below to see how the selected multiple emails look like in the process element. 



 

Besides, you can find more information about [Send email] process element here: https://academy.creatio.com/docs/user/bpm_tools/process_elements_refere…



Regards,

Kseniia

Kseniia Prokopenko,

If I have a string of multiple addresses, I don't know how many at the time I create the business process , so I can't add + to the TO when I create the business process, Is there a way to add + inside the business process when it runs (like loop over all addresses and add TOs)?

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Hi I am trying to synchronise inbox from Gmail as well as Outlook and download emails into Creatio cloud instance. But I am not able to see the downloaded emails. Attached Screenshot for reference. Kindly let me know if I am missing anything.

 

Product - Creatio Sales

version - 7.17

File attachments
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Dear Dharni,

Try to change the synchronization period to 1 or 3 days and see if that helps. You might have a lot of emails during the week so application fails to with timeout while reading all of them. If there's no positive result - please approach the support team to look into the issue closely.

Regards,
Dean

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