On the LEAD object, we have a user field ("UsrSecondaryPhone") and it is not indexing via Global Search (or at least no values in this field result in search results in a global search). I have made sure that the section is marked for Index for Global Search (check box is checked). How do I get this and other user fields to index via global search?
Like
Hello,
It is also necessary to mark the necessary column attribute Indexed as true. After that the column data will be available in the search list.
If it is still not found by the global search, I suggest to contact the support team via support@creatio.com to have a closer look at your object settings.
Regards,
Dean
Thank you for the reply. I see how to do this when adding a new column. But in this case, I have a user column that was previously added and I cannot find how to edit the column to check this box.
Dean, Thanks again. I've tried that. I can follow these steps in our DEV environment and I can check the box in DEV, however, in our production environment, I cannot make the same change (and I've tried several instances of the LEAD object. We made the changes to add user columns in our DEV environment, then exported a package and imported it into our production environment. Now, I want to make this change for indexing purposes in production, but I am unable to make changes on the column. Any ideas?