Studio Creatio | Community Creatio

custom_component

angular

Studio_Creatio

8.0

Run custom component application during development

12:38 Jul 23, 2025

Hi,

I am developing a custom component using remote module. When I am trying to run the app locally its giving below error. Is it possible to run the app locally or I have to deploy it in an environment using clio and test it(which I am currently doing).

src_bootstrap_ts.js:1 ERROR Error: Remote entry with name 'angproject' does not exist
at AppModule.ngDoBootstrap (app.module.ts:31:23)

bootstrap.ts:7 Error: Remote entry with name 'angproject' does not exist
at AppModule.ngDoBootstrap (app.module.ts:31:23)

4 comments

Dmytro Vovchenko

13:18 Aug 01, 2025

Hello,
You can add your custom component to a local environment and it can be done without using clio. The error you provided indicates the issue in a way you build your component.
Please double check the instruction to see that your configured component correctly https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…

Yurii Sokil

13:35 Aug 01, 2025

Hi Dmytro.

Is there any way to preview what I'm developing with ng serve or any other live server?
Deploying it to Creatio every time I'm doing a minor change is a nightmare

Sagar Rodda

14:11 Aug 01, 2025

Yurii Sokil writes:

Hi Dmytro.

Is there any way to preview what I'm developing with ng serve or any other live server?
Deploying it to Creatio every time I'm doing a minor change is a nightmare

Dmytro Vovchenko,

This is what I am trying to achieve.

smit suthar

15:01 Aug 01, 2025

Sagar Rodda,

In the projects/YourComponent/src/index.html folder, there should be an index.html file where you can register your component. After registering the component, run npm start to launch the development server, and you will be able to view the component in the browser.

&lt;!doctype html&gt;
&lt;html lang="en"&gt;
&lt;head&gt;
  &lt;meta charset="utf-8"&gt;
  &lt;title&gt;Example&lt;/title&gt;
  &lt;base href="/"&gt;
  &lt;meta name="viewport" content="width=device-width, initial-scale=1"&gt;
  &lt;link rel="icon" type="image/x-icon" href="favicon.ico"&gt;
&lt;/head&gt;
&lt;body&gt;
  // Example usage in Creatio
  &lt;qnovate-demo 
    [creatioData]="lookupData"
    displayColumn="Name"
    valueColumn="Id"
    [(selectedValue)]="selectedId"&gt;
  &lt;/qnovate-demo&gt;
&lt;/body&gt;
&lt;/html&gt;

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OAuth2.0

identityservice

IdentityServerURl

Studio_Creatio

8.0

How to fix identity service OAuth Unable to register resource issue when trying to implement Oauth

Ismail el lahya

18:56 Jul 22, 2025

Hello Community,

I am trying to deploy identity service on premise using docker, my application is on version 8.1.4 running also on docker container. The identity service container is up and running, it created records in the database in (Clients, ClientScopes, ClientGrantTypes, ClientPostLogoutRedirectUris,...). Reachable on https://creatio-dev.ma:7020/.well-known/openid-configuration, it renegates token on https://creatio-dev.ma:7020/connect/token.
But when trying to create a default resource after filling the system settings with the values form appsetting.json it failed and showed the message below :

When Checked app/Logs/Error.log I see :

Here is dockerfile used :

FROM mcr.microsoft.com/dotnet/core/aspnet:2.2-stretch-slim AS base
WORKDIR /app
COPY . .
ENV ASPNETCORE_URLS=http://+:80
# Expose the port your application listens on
EXPOSE 80
EXPOSE 433
# Define the entrypoint for your application
ENTRYPOINT ["dotnet", "IdentityService.dll"]

Have you faced such issue? if so how did you manage to fix it ?

2 comments

Antonii Viazovskyi

12:03 Jul 23, 2025

Hello.

Please check this article
https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-deployment/deployment-additional-setup/identity-service/oauth-health-monitoring

If the steps outlined above do not resolve the issue, we recommend contacting the Creatio Support team via email at support@creatio.com.

Best regards,
Antonii.

Ismail el lahya

15:39 Jul 23, 2025

Antonii Viazovskyi,

The error message : IdentityService specified in system setting OAuth20IdentityServerUrl is unavailable.

See below :

I checked [Identity Service URL]/.well-known/openid-configuration see Below :

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custom

remote_module

Studio_Creatio

8.0

Custom component drop and delete events.

Sagar Rodda

16:39 Jul 22, 2025

Hello,

I am developing a custom component using remote module. I want to know how we can catch component drop event and delete/remove events.

When my component is being dropped in a form page in Freedom UI designer I want to execute some code also when the component is removed.

any events in @creatio-devkit/common?

4 comments

Dmytro Vovchenko

15:13 Jul 30, 2025

Hello,
If I'm not mistaken, you need to look at the page destroy event, if so it is a request crt.HandleViewModelDestroyRequest.

Sagar Rodda

10:54 Aug 01, 2025

Dmytro Vovchenko,

I am not looking for a page destroy event.. I am developing a custom component. When developers drag and drop this component in their pages in freedom UI designer I want to perform few actions..

Dmytro Vovchenko

11:23 Aug 01, 2025

In that case, I truly do not understand your business-task, what kind of action you want to add while developers adding a component to designer? When you want to delete/add specific logic in the page when the custom component is added while the developers is still in the designer, isn't it better to do it manually instead of writing some automatic?

Sagar Rodda

11:28 Aug 01, 2025

Dmytro Vovchenko,

I want to know to which page my component is added. I want to save that information in the backend also clear it from the backend when the component is removed from the page..

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debugging

redis

error

Studio_Creatio

8.0

Cannot use type 'StackExchange.Redis.RawResult'. Only value types without pointers or references are supported.

Khaled Ayman Taha Hassan

14:59 Jul 21, 2025

Hi, I am new to Creatio, now I am trying to debug the code I wrote in a business process as I see a problem in the logs I have written in the code, I attach the file to the service, restart Creatio application, then this error is thrown

I am using redis on docker version 6.2.13

and this is my code for the BP

private bool ScriptTask1Execute(ProcessExecutingContext context) {
ILog logger = LogManager.GetLogger("TestLog");

var list = Get>("ReadDataUserTask1.ResultCompositeObjectList");

foreach (ICompositeObject item in list) {
if (item.TryGetValue("Price", out string price))
{
logger.Info($"price acquired: {price}");
}

if (item.TryGetValue("City", out string city)){
logger.Info($"city acquired: {city.ToString()}");
}

logger.Info($"Processing record - City: {city}, Price: {price}");

}

return true;
}

1 comments

Iryna Oriyenko

18:28 Jul 23, 2025

Hello,

The error "Cannot use type 'StackExchange.Redis.RawResult'. Only value types without pointers or references are supported" occurs because the Get method is returning a type that is not directly compatible with the expected type in your code. Specifically, the Get method is likely returning a StackExchange.Redis.RawResult or a similar type, which cannot be directly used in the context of your script.
To fix this issue, you need to ensure that the Get method returns a type that can be processed in your script.
In order to fix this issue you should:
1. Check the Return Type of Get Method

Verify what type the Get method is returning. It seems that the Get method is returning a StackExchange.Redis.RawResult or another incompatible type.
If the Get method is returning raw data, you need to deserialize or convert it into a compatible type, such as a list of ICompositeObject.

2. Deserialize or convert the data

If the data returned by Get is in a serialized format (e.g., JSON), you need to deserialize it into a list of ICompositeObject.
Use a deserialization library like Newtonsoft.Json or System.Text.Json to convert the raw data into the desired type.

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Studio_Creatio

8.0

Adding new columns in the accounts app using freedom UI

Jim Smith

12:52 Jul 21, 2025

Hello,

I have recently started working in Creatio using the tutorials and articles published on the official account, but since they switched to the new Freedom UI a lot of the older tutorials are outdated. It might seem a little bit silly, but I would like help in adding columns in the accounts app. I try uploading information, but it doesn't match the columns and I don't have enough options to choose from their basic ones. Could anyone give me a detailed explanation? Most of the articles is just general information.

4 comments

Valeriia Hromova

14:16 Jul 23, 2025

Hello,

Here’s a step-by-step explanation for your case with the Accounts section and importing data.

Why you see "Select column" and no matches:
This happens because the fields (like "Companie", "Email", etc.) from your import file don’t currently exist or are not exposed in the Account object model or page layout in Freedom UI.

What to do: Add fields properly in Freedom UI
Open Application Hub in Creatio (top-right grid icon → App).

Open your app where Accounts is located.

Click the “…” (three dots) next to the "Accounts" section → Edit page.

Use the Page Designer (Freedom UI Designer) to:

Add missing fields to the page.

Or use "Add field" to create new custom fields if needed (e.g. “Contact Email”).

Save and publish the page.

This ensures those fields appear in both:

the page layout (for viewing/editing),

and the import mapping dialog (so the system can match your columns).

After that, re-import your file
Go to Accounts → Actions → Import from Excel.

The column headers should now match or allow proper selection.

Map the fields manually if not matched automatically.

Tip:
If you're importing often, try naming your column headers exactly like the field captions used in the system. This helps Creatio match them automatically.

Have a nice day!

Jim Smith

14:24 Jul 23, 2025

Valeriia Hromova,

Thank you very much Valeria! This was the first helpful piece of advice I have gotten. Could you please attach a screenshot of how the field should be introduced to make it look normal? Usually when I add fields they just mess up the page and take a lot of space for some reason... I want to add them specifically in this spot so I can add the information among the already existing columns.

Valeriia Hromova

15:00 Jul 24, 2025

Jim Smith,

Hi Jim,

I may have overcomplicated things a bit in my previous message, so let me share the simplest hack for working with import/export in Creatio — especially useful when you're not sure how to match fields properly.

Go to the Accounts section in Creatio.
Use the search to filter just a few test records (e.g., add a quick filter like "Name = Test").
Click Actions → Export to Excel.
Open the exported Excel file and clear all info except of headers.

Now you have a ready-made template with all the correct column headers that match your system's fields.
You can fill in your own data into this table, save it, and then import it back via Actions → Import from Excel.

This way, Creatio will automatically recognize the fields during import, because the headers match exactly.

Let me know if you need help placing the new field in a specific spot on the page layout.

Jim Smith

15:10 Jul 24, 2025

Valeriia Hromova,

Very well explained. The problem is, I wish to add information that doesn't match the pre-existing columns in the system. For example, I want to show the price of a certain product per piece with/without tax, right next to the other information of an account. My boss considered this the most efficient way to store information, instead of having to transfer it over different apps. Could you assist me with adding new columns in the system? If that is possible at all. Just like you showed me in the screenshot, there are different columns, like Name, Primary contact, Type etc. I wish to add/rename them to match the information I wish to store (like price with VAT, quantity) but in a way so it wouldn't interfere with how the already existing columns work. Let's say the "type" column. You can't type anything in it, it uses a lookup (A,B,C) , giving you choices. All I want is to be able to import the information from excel, and as you can see, create columns that match that information.

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Studio_Creatio

Process after migration to 8.21 (Studio)

Tomasz Branicki

12:04 Jul 21, 2025

Hi;
I have a process with Open edit page element.
it's set as
Complete conditions

I change the status and run save() method.
It works properly
but when i run
save (isSilent: true, callback: function() {method()})
in 7.17it works but after migration to 8.21
it save the record run callback function but do not move the process forward

Have you any idea what can goes wrong.

Regard

Tomek

1 comments

Alona Dolya

20:23 Jul 22, 2025

Hello!

Based on your description, it seems the issue may be related to changes in the behavior of the save() method between versions 7.17 and 8.21. To assist you further, please verify the following:

1. Ensure that the Open edit page element in your process is configured correctly and that the process logic after the save() method is properly defined (including call parent logic)
2. Check if there are any errors in the browser console or application logs when the process does not move forward after the save() method is executed.
3. Confirm whether the issue occurs consistently or only under specific conditions.

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bpm. processes

script task

Studio_Creatio

8.0

Invoke business process using C# code

Sagar Rodda

13:21 Jul 17, 2025

Hello,

I am trying to invoke a business process from C# script. Below is my code,

ProcessSchema schema = UserConnection.ProcessSchemaManager.GetInstanceByName("Cw AI Process");

Process process = schema.CreateProcess(UserConnection);
process.SetPropertyValue("RecordId", Guid.Parse("e308b781-3c5b-4ecb-89ef-5c1ed4da488e"));
process.SetPropertyValue("RecordType", "Account");
process.Execute(UserConnection);
var result = process.GetPropertyValue("OutputVar");

And this is the error I am seeing. Both RecordId and RecordType are input parameters of the business process.

Property "RecordId" is missing in type "ProcessComponentSet".

3 comments

Jerome BERGES

14:41 Jul 17, 2025

Hi,

You will find it in academy : https://academy.creatio.com/docs/developer/integrations_and_api/busines…

or do something like this :

			var uc = Get&lt;UserConnection&gt;("UserConnection");
 
			var parameters = new Dictionary&lt;string, string&gt;() {
				{"vExerciceUsager", ExerciceUsagerId.ToString()},
				{"vRegleCalcul", RegleCalculId.ToString()},
				{"vBloc", BlocId.ToString()}
			};
 
			IProcessExecutor processExecutor = uc.ProcessEngine.ProcessExecutor;
			processExecutor.Execute(ProcessSchemaUId, parameters);
			return true;

Sagar Rodda

15:05 Jul 17, 2025

Jerome BERGES,

Thank you I got that..
I have a question.. How do I read the value from output parameter.. Below is my code.. am I missing something?

UserConnection userConnection = UserConnection;
IProcessExecutor processExecutor = userConnection.ProcessEngine.ProcessExecutor;
/* Collection of incoming parameters.*/
var inputParameters = new Dictionary<string, string> {
["RecordId"] = "ecb-89ef-5c1ed4da488e",
["RecordType"] = "Account"
};
/* Collection of outgoing parameters.*/
var resultParameterNames = new string[] {
"strValue",
};
string processSchemaName = "UsrProcess_6ff6f";
/* Runs the process via the schema name using transferred incoming and received outgoing parameters.*/
ProcessDescriptor processDescriptor = processExecutor.Execute(processSchemaName, inputParameters, resultParameterNames);
string AiResponseValue = processDescriptor.ResultParameterValues["strValue"];

return true;

Jerome BERGES

17:01 Jul 17, 2025

I never done this with output parameters, but it may be that your process is in background mode (which is not allowed), or your parameter is not of type "Output"

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Studio_Creatio

8.0

Ajay Varghese

18:21 Jul 16, 2025

Hi Everyone,

I have a List page connected to my page-level data source. Each of these records also has related entries in the SocialMessage table, which stores comments and likes for my records. I want to show Number of Likes count and Number of Comments count on my List view, alongside fields from the main datasource object.

In Freedom UI, the list view is typically bound to a single data source, and while I can fetch and display these additional related columns via Model.load on the Form page (as labels, after the record is opened), How to integrate these related fields from other tables into my List page layout, so they can appear as columns with the rest of the fields.

The related column setting on the List page doesn't show the SocialMessage table to select those fields. What is. Workaround for this?

Thanks in advance!

Ajay

1 comments

Kalymbet Anastasia

14:33 Aug 07, 2025

Hi!

Freedom UI List pages currently support only direct and related columns via the configured Data Source. Since the `SocialMessage` table is not directly related through standard relationships, it's not available in the “Related column” dropdown.

As a workaround, you can:
- Add virtual columns (e.g., `LikeCount`, `CommentCount`) to your Data Source schema.
- On the `List | onDataLoad` event, trigger a custom request for each record (or a bulk query) to retrieve the number of likes/comments from the `SocialMessage` table.
- Populate those virtual columns manually via script.

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Studio_Creatio

8.0

Permissions for Field-Level Access Control in Freedom UI (to restrict certain fields of a record to be edited only by a specific Role)

Ajay Varghese

18:05 Jul 16, 2025

Hello everyone,

I am trying to implement a permissions model for a collaborative application in Freedom UI, where different users interact with a record based on their role as explained below -

Author – The user who creates the record.
- Can create new records.
- Can edit all fields of the records they created, except some restricted fields.
Reviewer – A special role that:
- Can view all records
- Can edit only specific fields like:
  - Review Comments (this field can only be modified by the Reviewer and not by the Author)
- Cannot modify other fields (e.g., Title, Description).
All other employees:
- Can create new records (and thereby become a new Author).
- Can view records created by others (including the fields updated by the Reviewer) but cannot edit other’s records.

What I have tried so far

Object Permissions:
- Enabled Object-level permissions on the entity.
- Gave All Employees role: Create and Read rights.
Column Permissions:
- For restricted fields (Reviewer Comments), :
  - Gave “Permit Reading and Editing” permission to the Reviewer role
  - Gave “Permit Reading” to All Employees
Record-Level Access via BPM:
- Created a business process that:
  - Triggers when a record is created.
  - Reads the CreatedBy user.
  - Assigns Read and Edit rights using "Change Access Rights" → “For an employee”.
- This was intended to ensure that Authors can edit their own records.

But the current outcome is that while users can create records successfully, they are unable to edit their own records afterward due to lack of permission.

Would appreciate any help on why the Authors are not able to update their own record. I hope this is a valid scenario supported by Creatio.

Also, this whole process seems to be a bit tedious. Is there a simpler way to achieve this using the no-code approach (without going into JavaScript coding to set the visible property based on roles)?

Thanks in advance for any insights!

Ajay

2 comments

Best reply

Mira Dmitruk

13:15 Jul 17, 2025

Hello,

Please note that the "Use operation permissions" dictates the main overall rights for the object. If you remove the "Edit" right there, you cannot provide this right in any other way.

In this case you need to enable the "Edit" right there and then customize the conditions in which the users will get these rights. This can be done both by the business processes and especially by the "Use record permissions" detail (which allows you to set specific rights to the records on creation).

Also, in order to be able to set different rights for different records, you need to enable the "Use record permissions" detail anyway (without it enabled, the records are supposed to have unified and the same rights). Please make sure this was done (you may also need to add some settings there depending on your business idea) and check the logic again.

Mira Dmitruk

13:15 Jul 17, 2025

Hello,

Please note that the "Use operation permissions" dictates the main overall rights for the object. If you remove the "Edit" right there, you cannot provide this right in any other way.

Ajay Varghese

16:47 Jul 17, 2025

Thank you, Mira.

I gave it the Edit permission at the object level and enabled the Record level permissions and now it works fine. Object Permission Screenshot

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exchangelistener

kubernetes

redis

Studio_Creatio

8.0

Has anyone ever setup REDIS and the Exchange Listener in Azure Kubernetes Service?

Anthony G

19:09 Jul 15, 2025

As the subject says, I'm curious if anyone has ever done this? We run several on-prem K8s clusters but are interested in moving the EL stuff into Azure.

1 comments

Alona Dolya

22:02 Aug 11, 2025

Hello!

Yes, Redis and the Exchange Listener (Email Listener) are fully compatible with Azure Kubernetes Service (AKS).

It’s important to ensure that:

Redis is properly configured — either as a containerized service in your cluster or using Azure Cache for Redis.
The Email Listener components (API and Worker) can access Redis — this may require configuring access rules, open ports, and setting the abortConnect=false parameter in the connection string to avoid failures on startup.
All pods use the same Redis host to keep subscriptions synchronized.

Once set up correctly, the listener works stably in AKS and supports scaling.

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