custom
Studio_Creatio
8.0
ProcessModuleUtilities
#BusinessProcess

Hello,

I want to call a business process from a custom component which I am developing using the remote module.

I have seen that I need to use ProcessModuleUtilities to achieve that. Now, how do I get this ProcessModuleUtilities in my remote module?

I checked in the npm registry to install using npm but its not there.

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Best reply

For a remote module, it would be better to use the devkit SDK to execute the process. See examples here: 

Starting a process

Starting a process and getting process parameter results back

Ryan

For a remote module, it would be better to use the devkit SDK to execute the process. See examples here: 

Starting a process

Starting a process and getting process parameter results back

Ryan

Ryan Farley,

I am trying to use the dev kit to call a business process but getting an error. Can you see if I am making any mistake !!

Sagar Rodda,

Maybe try forming the request like this?

{
	request: "crt.RunBusinessProcessRequest",
	params: {
		processName: "name here",
		processParamters: {
			//...
		}
	}
}

Ryan

Ryan Farley,

Looks like request is not a valid property..

 

Ryan Farley,

Any alternative? 

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Hi Team, 

Critical issue -

We are transferring our package from dev to prod site and package migration is successful but source code files are not transferred from dev to prod - 

In dev site there are total - 35 source code files


But in prod only - 25 files. 



Package migration is not throwing any errors its always successful but when I see the application hub I noticed that it only shows package with timestamp till 12 June 2025



Can you please help us why is this happening in the system?

Thanks

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1 comments

I suppose that the IsChanged boolean of SysSchema table is related to what is taken in account in the zip. So I think some of your code have IsChanged = false in your package.

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Studio_Creatio
8.0

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1 comments

Hello, 

 

For further investigation we recommend to contact Creatio Support team by e-mail - support@creatio.com

 

This issue seems to need deeper analysis. 

 

Thank you for reaching out!

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deactivate
studiocreatio
baselookup
Baseentity
Studio_Creatio
8.0

Hey Community 
I’m trying to enable record deactivation on an object that inherits from BaseEntity. The object is also used as a lookup in several other objects. From the documentation it looks like the “Allow records deactivation” option is only available for BaseLookup objects.

Has anyone found a reusable approach—perhaps a utility class —that lets a BaseEntity behave like a deactivatable lookup? I’m aware I could add an IsActive Boolean column, but that would require adding filter logic everywhere the object is referenced, which I’d rather avoid.

Any pointers or examples would be greatly appreciated.

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Hello,

when adding a record inline of detail list, is it possible in code to set default value for Lookup column?

Thanks.

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Here is a code sample on how I solved it, maybe it helps somebody:

handlers: /**SCHEMA_HANDLERS*/[
    {
        request: "crt.HandleViewModelAttributeChangeRequest",
        /* The custom implementation of the system request handler. */
        handler: async (request, next) => {
            if (request.attributeName === 'GridDetail_u6gv7vy_ActiveRow') {
                const activeRowId = await request.$context.GridDetail_u6gv7vy_ActiveRow;
                const gridDetail = await request.$context.GridDetail_u6gv7vy;
                const defaultType = await request.$context.UsrLookupFileType;
                gridDetail.forEach((item) => {
                    if (item.attributes.GridDetail_u6gv7vyDS_Id == activeRowId
                       && !item.attributes.GridDetail_u6gv7vyDS_Type
                       ) 
                    {
                        item.attributes.GridDetail_u6gv7vyDS_Type = defaultType;
                    }
                });
            }
            
            return next?.handle(request);
        }
    }
]/**SCHEMA_HANDLERS*/


Please change "GridDetail_u6gv7vy" name to your list name and also attribute names ("item.attributes.GridDetail_u6gv7vyDS_Id" or "GridDetail_u6gv7vyDS_Type").

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DCM
#progressbar
Studio_Creatio
8.0

Hi Everyone,

image showing update dcm button

We changed our DCM structure/case.

However it seems we need to manually click on the refresh button for all records.

Is there an automatic or a SQL method to update the DCM for all records.

Thanks

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Hello Rohith,

After reviewing your inquiry, I would like to inform you that, unfortunately, it is currently not possible to update all existing DCM records to the newly created DCM version in bulk. At this time, the case version can only be changed manually for each record individually.

However, a request has already been submitted to our R&D team to evaluate and potentially implement this functionality in a future release.

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AISkill
Studio_Creatio
on-site
local instance
8.0

Hi,

Is Creatio AI not available for local deployments(8.2.2)? if not is there a way to purchase the licence and install it on local instance? 
I tried to use the AI but it says "Authorization failed".

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Hi! 

Right now, unfortunately, Creatio AI is available only using Creatio Cloud Service. To connect it to your local deployments - feel free to ask our support team for help.

Okay thank you

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compilation
Studio_Creatio
8.0

i have installed creatio on windows 11 pro but when i tried to run first compilation it throw an error without any reference, id or code number ,  when i tried for win-10 pro , it worked, but i need to work on win-11 pro . so what i do.

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1 comments

Hello,

Windows version has no impact on application compilation.

If there is issue with site deployment on premise, please follow this instruction:
https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-d…


Best regards,
Ivan

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clio
#ClioExplorer
Studio_Creatio
8.0

Hi,

Can we use clio utility to download package from cloud instance? I tried and its giving me an error - Object reference not set to an instance of an object

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Hello, 

Yes, you can connect a cloud site to Clio. Please refer to this post for instructions on how to connect: https://community.creatio.com/questions/cloud-sites-clio

However, please note that if you face any issues while using it, you should contact the developers on GitHub for assistance, since we do not provide support for this functionality.

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logo
export
Studio_Creatio
8.0

Hi, we modified our application logo in Logo Customization page.

Now we want to export the logo in the application package to import it in another environment. What are the steps to achieve this result?

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Can you clarify which logo you're referring to? If it's the Creatio logo image, those are stored in system settings. Search for logo in system settings and you'll see the settings those are stored in.

Ryan

Ryan Farley,

I refer to the logo you configure from here: logo customizationlogo

Are they also saved in system settings?

Silvia,

Yes those all get stored in system settings. Those logos are in:

  1. LogoImage
  2. MenuLogoImage
  3. HeaderLogoImage
  4. ConfigurationPageLogoImage

Ryan

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