Hello,

We have checked this question and there should be no limitation of this kind on the number of processes run at a time. We have also tested this behavior on a demo and could not reproduce it, therefore we suggest you to register a case for our support team at support@creatio.com so we could check this issue on your environment directly.

Greetings,

We have not encountered this specific issue before. It is possible that what you described is related to browser caching, although we cannot confirm this with certainty.

For a thorough investigation, we will need the site logs and the exact time the issue occurred so we can analyze the problem in detail.

Please create a support request by emailing us at support@creatio.com.

Regards, 
Orkhan

Hi Orkhan,

We initially suspected that the issue might be related to browser caching, but strangely, it occurs for all users.

We previously attempted to submit a support request, but because our customer support package ("Business support") does not include "Performance diagnostics," the Creatio support team was unable to provide a solution. That’s why I’m now reaching out to the community for help.

I don't thinks someone can fix this here. The only recommendation is to check if the mitra.previewButtonClicked handler is triggered and if it doesn't return errors. That's basically all we can recommend. Also click the button and check if no errors are returned when you debug the code with the "Pause on caught\uncaught exceptions".

When you say "it didn't work", what specifically didn't work? Did the request not get fired? Did the request params not get passed? Something else?

Ryan

That is a property that shows for the save data button

Ryan

thanks!

Hi Ryan,

This setting works as expected in the cloud environment, but not in my local environment.

Do you have any suggestions?

Hello, 

In versions 7.17.3 and 7.17.4, to resolve the error, it is necessary to disable the feature Feature-UseTypeCastExpressionValidationInProcess by adding the following line to the application's \Terrasoft.WebApp\web.config file:

xml

<add key="Feature-UseTypeCastExpressionValidationInProcess" value="false" />

As an alternative solution, the issue can also be resolved by explicitly specifying data type casting in the formula.

Conversions that may lead to precision loss—for example, the error message “An error occurred in the formula: Cannot convert type 'Double' to 'Int32'”—must be handled explicitly through proper type casting.

Thank you !

You'd basically change the Parent of the object from BaseLookup to BaseEntity. However, doing that will have the following impact: BaseLookup gives the object Name and Description, BaseEntity does not have those. This could break a lot of things with the page and also with data in records already saved.

I've not tested making this change, so definitely try this out in a test or dev system before attempting any of this in prod. What I would probably do, before you make the change from BaseLookup to BaseEntity, first create new custom Name and Description columns, for example UsrName, etc (assuming these are being used). Then migrate all data from the lookup columns Name & Description to the new custom UsrName & UsrDescription. Then change the page to map to these new custom fields. Then, change the parent of the object to BaseEntity.

Maybe there is some way to override the check for CanManageLookups for your one object as an exception, but I've never looked into that. I assume you'd need to go the route outlined above.

Ryan

That works for me, but it does require not running the subprocesses in the background (which I can see from your screenshot that you're not)

Hello, 

To convert a file read via the "Process file" system action into a Base64 string within a business process, you will use a Script Task. This allows you to perform the conversion using C# and then pass the resulting string to an external API.

var files = context.Process.FindFlowElementByName("ObjectFileProcessingUserTask1")  
  .GetPropertyValue("ObjectFiles") as ICompositeObjectList<ICompositeObject>;

if (files != null)   
{  
  foreach(var file in files)   
  {  
      if(file.TryGetValue<EntityFileLocator>("File", out EntityFileLocator fileLocator))   
      {  
          IFile fileItem = UserConnection.GetFile(fileLocator); // This now works due to the 'using' directives [11]  
          using (System.IO.Stream stream = fileItem.Read())   
          {  
              using (var memoryStream = new System.IO.MemoryStream())  
              {  
                  stream.CopyTo(memoryStream);  
                  byte[] content = memoryStream.ToArray();  
                  var encodedContent = Convert.ToBase64String(content);  
                  Set<string>("EncodedFile", encodedContent);  
              }  
          }  
      }  
  }  
}

return true;

In the Methods tab, add the following to the Usings list:

• Terrasoft.File

• Terrasoft.File.Abstractions
   

   

Hello,

Our R&D team has already started a task to add new phone masks functionality which will be implemented in 8.3.0 version release.

For now, as a workaround, we suggest disabling the mask check in the phone number (in the designer).


We apologize for any inconvenience this may cause. 
Thank you for choosing Creatio!

Thank you for the confirmation.

There is a way to do a custom mask insted?

Hello Tomasz,

The algorithm how you can add or edit CSS style in your page is described in the article https://community.creatio.com/articles/how-add-or-edit-css-style.

Also if you have some styles that can conflict with each other don't forget to add !important to the style that has to be applied.

For example:

.notificationContainer {
	margin-top: 10px !mportant;
}

Iryna Oriyenko,

Hi Iryna;
Thanks for replay.
it work

regards
Tomek