Hello,

I have noticed that configuring a list to display Agent desktop queue element (QueueItem) always results in the default column displaying 'Colum removed'. It is pointing to Caption of QueueItem.

When you try to remove it (hide) and save you will be unable to open the page in no-code configuration. Console returns: Cannot read properties of null. 

Essentially we have to display this default column or the page breaks in configuration. From UI perspective it opens regardless.

I have observed this in multiple environments with versions 8.2 and higher. 

It is not a big issue but I am wondering if anyone has encountered this or has a solution for this.

Hello,

We are importing data from an external ERP system and creating records (e.g., Orders / Invoices) via backend code. These objects have an auto-number column (“Number”) configured with a prefix such as ORD- or INV-.

We attempted to generate the next auto-number value by querying the database sequence directly using SQL like NEXT VALUE FOR based on the column UID. This approach works in some local environments but fails in Creatio Online. The query either throws an error or does not return the expected value.

Below is the code we have written for next sequence:
 EntitySchema entitySchema = userConnection.EntitySchemaManager.GetInstanceByName(objectName);
                    var numberColumn = entitySchema.Columns.GetByName("Number");
                    string sequenceName = numberColumn.UId.ToString();
                    
                    long nextValue=0;

                    try
                    {
                        string sql = $"SELECT NEXT VALUE FOR dbo.[{sequenceName}]";
                        
                        using (var dbExecutor = userConnection.EnsureDBConnection())
                        {
                            using (var reader = new CustomQuery(userConnection, sql).ExecuteReader(dbExecutor))
                            {
                                if (reader.Read())
                                {
                                    nextValue = reader.GetInt64(0);        
                                }
                            }
                        }
                    }
                    catch(Exception ex)
                    {
                        
                    }

The trail online version of Creatio is "8.3.2.4199". 

What are we missing here?

Any help would be appreciated.

Hi All,

We are trying to autofill To and From in email from Creatio. We designed business process to read To and From email from contacts. We are using mini email template. How can we auto-populate to and from in the business process? Thanks

Hi All,

We are creating a pre-config page where we have two page parameters fields, one is a lookup (lookup 1) and other is multi select with another lookup. I have created a mapping of both the lookup tables. I want to filter multi select field based on the value selected in lookup 1. How can I implement this?

handlers: /**SCHEMA_HANDLERS*/[
			{
  request: "crt.LoadDataRequest",
  handler: async (request, next) => {
    // Ensure this runs only for your MultiSelect list data source
	    console.log("Current DataSourceName:", request.dataSourceName);
	   console.log("EntitySchema:", request.entitySchemaName);
    // Ensure it's the right source + schema
    if (request.dataSourceName !== "MultiSelect_ugo4wdi_List_DS") {
		console.log("Hello I am in a log box 1234");
      return await next?.handle(request);
    }
    const filter = new sdk.FilterGroup();
    // Filter where ImpStateRegion == 'State'
    await filter.addSchemaColumnFilterWithParameter(
      sdk.ComparisonType.Equal,
      "ImpStateRegion", // <-- Column in ImpStateInterestMultiselect to filter on
      "State"           // <-- The fixed value to filter by
    );
    // Workaround for Creatio DevKit filter bug
    const newFilter = Object.assign({}, filter);
	  console.log("Hello I am in a log box");
    newFilter.items = filter.items;
    // Add filter to request parameters
    request.parameters.push({
      type: "filter",
      value: newFilter
    });
    // Proceed with next handler
    return await next?.handle(request);
  }
}
		]/**SCHEMA_HANDLERS*/,

Hi Community,

I’m on Creatio 8.3.2 (Freedom UI) and I’m trying to set the first tab as the default on every page init, because the designer option under Tabs (“Default tab”) isn’t working in my case, so I’m doing it in code.

What I’m doing

I subscribe to the page model events inside crt.HandleViewModelInitRequest and wait for finish-load-model-attributes, then set the tab index to 0:

{
  request: "crt.HandleViewModelInitRequest",
  handler: async (request, next) => {
    await next?.handle(request);
 
    request.$context.events$.subscribe(async (evt) => {
      const modelMode = await request.$context.getPrimaryModelMode();
 
      if (evt?.type === "finish-load-model-attributes") {
        if (modelMode === "update") {
          request.$context.Tabs_SelectedTabIndex_Profile = 0;
        }
        if (modelMode === "create") {
          request.$context.Tabs_SelectedTabIndex_Profile = 0;
        }
      }
    });
  }
}

The problem

This event is emitted more than once (e.g., when another list/detail inside a tab finishes loading later), so my code keeps re-triggering and forces the UI back to tab 0 even after the user already switched tabs.

Unsubscribe attempt (doesn’t work)

I tried the pattern I saw in a comment on the CustomerFX article about waiting for the model to be loaded (store the returned subscription and call unsubscribe() when the needed payload arrives):customerfx​

const sub = request.$context.events$.subscribe(async (evt) => {
  if (evt?.type === "finish-load-model-attributes" && evt?.payload?.SomeAttribute) {
    sub.unsubscribe();
  }
});

But in my case (8.3.2 Freedom UI) this doesn’t seem to work at all.

Questions

• What is the correct syntax / pattern to unsubscribe from request.$context.events$ subscriptions on Freedom UI pages (8.3.2)?
• Does events$.subscribe(...) always return an object that supports unsubscribe() in Freedom UI, or is there a different disposal mechanism?
• Is there a recommended “run once when page is really ready” event/request that avoids finish-load-model-attributes firing multiple times?

If anyone has a working example for 8.3.x (especially for “run once” behavior or proper unsubscribe), I’d really appreciate it.

Hello,

How can I make text search case-insensitive in the Read data element of a business process?

Different third-party systems write the same code using different letter cases, and because of this the business process doesn’t find an already existing record.

Hi Team, we have create a couple of custom workflows using custom objects. We are trying to generate notifications by adding records in notification object. The notifications are working fine but the thumbnails are breaking. Attached is the screenshot. How can we resolve this?

Hi, community! 

Recently noticed that while executing crt.CreateRecordRequest programmatically I cannot pass default values for page attibutes that are not schema fields. I am aware about defaultValues parameters for CreateRecordRequest and it works correctly for page fields so they are filled in, but no such behaviour for attributes. Maybe it possible to access defaultValues array in the opened page in HandleViewModelInitRequest and set a attribute value manually, but I didn't find the way to do it. Any advices on this are much appreciated.

const handlerChain = sdk.HandlerChainService.instance;					
await handlerChain.process({
	type: "crt.CreateRecordRequest",
	entityName: "MySuperEntity",
	$context: request.$context,
	defaultValues: [{
		attributeName: "SomeField", //this is MySuperEntity field and it's filled in the form page correctly
		value: "SomeValue"
	},
	{
		attributeName: "SomeAttribute", //this is MySuperEntity_FormPage attribute and and it's empty in request.$context.SomeAttribute in HandleViewModelInitRequest 
		value: "SomeAnotherValue"
	},
});	

Hello Everyone,

I want to integrate Creatio with a hardware device (such as a signature pad or scanner). The hardware vendor provides a browser-based SDK for integration.

I would like guidance on the following:

1. What is the recommended approach to integrate a browser-based hardware SDK with Creatio?
2. Can the SDK be directly integrated using client-side JavaScript in Creatio (Freedom UI)?
3. Are there any limitations or security considerations when working with browser-based hardware SDKs in Creatio ?
4. Has anyone implemented a similar hardware integration in Creatio? If yes, what approach worked best?

Any best practices, documentation references, or real-world examples would be greatly appreciated.

Thank you.

Hi Everyone,

I’m working with a detail object and want to:

• Sort the Costs and Savings Detail table records statically in a fixed order (not dynamic user sorting)
• Also restrict users from re-sorting by clicking column headers

Has anyone implemented a way to enforce a fixed sequence for detail table data in Creatio (or similar object structure)?

Any guidance or best practices would be appreciated.

Thanks in advance!