Hi;
I read an element from Preconfigured.Page on script task

The default value of this element is take from reading Task
when reading task return an empty entity in one environment it return empty string in other the addres to reading element

Hello,

I have contacted customer support to enable the AI on my local deployment. I have made all the changes as mentioned by the support.
 

I have enabled co-pilot features.

I have set the system settings - IdentityServerUrl, DefaultExternalAccessClientId, IdentityServerClientSecret, IdentityServerClientId, AccountEnrichmentServiceUrl with respective values..

But when I am trying to use the AI seeing below error in the network tab:
 

errorCode: "IncorrectConfiguration"

errorMessage: "IdentityServer auth failed with [BadRequest] invalid_client\n" 

Something is wrong in the configuration but not sure what's wrong.. Can anyone help debug and fix the issue.. TIA

Note: I have already reported this issue with support, not heard anything yet. As this is a blocker for me so posting it here in hope to get a solution.

Hello, 

I am trying to expose my local creatio instance to public network using a domain. I did all the steps mentioned here - https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-deployment/application-server-on-windows/switch-creatio-website-from-http-to-https

So that I can use Creatio AI locally.

I got a domain and certs(using letsencrypt). 

But the login is not working locally. I can provide more information for debugging.

I am not able to access the app through domain as well.

Hi everyone

I'm trying to install the on-premise enviroment on my local machine and I have a problem, I started my instance with IIS and shows me the login page normally, but once that I login, the shell page is blank, I don't know if I am doing something wrong or if I need to do an extra step, thank you

Is there a simple way to filter a dropdown to show only those contacts that belong to a particular Role?

I have explored several common approaches, but none have provided the ideal, straightforward method:

1. No-Code Filtering by Contact Folder: Attempted to create a static "Reviewers" folder in the Contacts section. However, this doesnt seem to work for filtering with Freedom UI.
2. Business Rules in Page Designer
   • Field‑level rules only expose “Make required” / “Read‑only” / value‑copy actions, no lookup‑filter.
   • Page‑level rules let me “Apply static filter,” but they don’t list Folder or FolderId, or any path through SysUserInRole.
3. Custom Data Model (Object/View):
   • Using a custom object with BaseLookup as its parent forced a mandatory 'Name' (text) field for the lookup value itself, which isn't suitable for directly linking to a Contact record and requires extra, redundant user input.
   • Using BaseEntity as the parent required adding an extra display field (a lookup to Contact) and the dropdown would store the ID of our custom object record, not the Contact.Id directly, making it less intuitive and adding an unnecessary layer.

Is there an out‑of‑the‑box no‑code way in Creatio Freedom UI to filter a lookup dropdown by all users in a given Role (without creating a separate lookup table or writing custom page schema JSON)?

If that’s not supported today, what’s the best “no‑code” or “low‑code” pattern you’d recommend to maintaining a dynamic list of Reviewer users (ideally driven by Role membership or using a custom object)

Thanks in advance for any guidance or creative alternatives!

Hello all,

I am having difficulty reading foreign key constrain errors on cloud instances of Creatio. Everything I find says I need to execute a command in a SQL console which I don't have access to just to get something more helpful than "foreign key constraint error" Is there no lookup I can access to read the errors? Why are they so vague?

Hello,

I want to call a business process from a custom component which I am developing using the remote module.

I have seen that I need to use ProcessModuleUtilities to achieve that. Now, how do I get this ProcessModuleUtilities in my remote module?

I checked in the npm registry to install using npm but its not there.

Hi Team, 

Critical issue -

We are transferring our package from dev to prod site and package migration is successful but source code files are not transferred from dev to prod - 

In dev site there are total - 35 source code files


But in prod only - 25 files. 



Package migration is not throwing any errors its always successful but when I see the application hub I noticed that it only shows package with timestamp till 12 June 2025



Can you please help us why is this happening in the system?

Thanks

Hey Community 
I’m trying to enable record deactivation on an object that inherits from BaseEntity. The object is also used as a lookup in several other objects. From the documentation it looks like the “Allow records deactivation” option is only available for BaseLookup objects.

Has anyone found a reusable approach—perhaps a utility class —that lets a BaseEntity behave like a deactivatable lookup? I’m aware I could add an IsActive Boolean column, but that would require adding filter logic everywhere the object is referenced, which I’d rather avoid.

Any pointers or examples would be greatly appreciated.