Is there a way to implement authentication in an IFrame of my web app inside Creatio using the info of the already signed on user in Creatio?

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Hello, Creatio supports SAML and OpenId authentication protocols. If your third-party application also supports such a protocol, then the task...MoreLess

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Hello,

In Creatio Studio, is it possible to give a user permissions to add users to any role, except to the sys administrator or supervisor roles? If so, how?

Thanks,

Jose

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Hello,

Unfortunately, it's not possible to implement such a logic due to the specifics of the system.

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Hi everyone,

I’m currently facing a technical issue with a webhook handler I’ve implemented in Creatio.

Background:

  • I have a webhook endpoint that gets called by an external system at a rate of approximately 150 hits per second.
  • The Creatio database has a maximum connection limit of 400 connections...MoreLess
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Hello.

1. There are many potential reasons for this behavior:
- Blocking at the DB level (when a large number of requests block each other), such...MoreLess

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I need to download a file attached to an object and then upload it to an API that will process it.
I've already tried using Odata, but I always get a 204 error. I also tried creating a web service, but I couldn't. Now I'm trying to convert the file to Base64 using a script task, but I'm still unsuccessful. It's a production environment.

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Hello,

You can find the instructions on working with files via API in the article below:

https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…

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i want download an attached file on Creatio, using this endpoint:
https://miinstance.com/0/odata/ContactFile(f7946070-164d-48d3-8516-c31aff3f1588)/Data
But, don't work, If I consult directly without data, I receive the data, but to add /Data i receive the 204 status, y try with demo instance and work...MoreLess

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Hello,

Here are a few possible reasons for this behavior and some directions on where to start the investigation:

1. A 204 response usually means...MoreLess

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Hi Community,

I'm currently using the RichText element in a Creatio Freedom UI page to load a static HTML page inside a Tab container. The HTML content is stored in a System Setting, and I retrieve this code at runtime to display it using the RichText editor.

For example, I read the HTML code from ...MoreLess

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Below is the link I used, which I followed to a tee. I built the image with changed database string, testing the connections, verified Creatio is running, and still the container fails to start???

https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-deployment/deployment-additional-setup/identity-service/set-up-the-identity-service-instruction#title-2002-6

appsettings...MoreLess

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Hello,

Please try to set up the Identity Service logging (point 8 from this article) and then run it again to see if any additional details or errors are logged there. 

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We are currently facing an issue with how incoming calls are handled within Creatio. When an incoming call is received, it is correctly routed to multiple available operator extensions simultaneously, which is expected behavior. However, the problem arises because Creatio is creating multiple call records...MoreLess

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Hello,

Here’s how the basic logic works:

If a call appears on the CTI panel, it is automatically saved in the Calls section.
So, if a call is...MoreLess

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Hi all,

I'm looking for a reporting tool for Creatio, where i can also use very complex queries. I'm user to work with tools like Microsoft reporting Services or Chrystal reports.  We're working in the cloud, and i don't find a tool that is comparable to those tools.  How do you all create such reports, and run complex queries  

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Hello!

In this case, we recommend exploring the Creatio Marketplace, where you can find a variety of reporting solutions that may meet you...MoreLess

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I am trying to open a document in MS Word desktop (like the online version of viewing MS Word can). This is possible by applying a prefix to the document URL on MS Teams. My code in the page already works good:

var docUrl = await request.$context.PDS_UsrColumn1_u8ye1ig;
const wordUrl = `ms-word:ofe|u|${encodeURIComponent(docUrl)}`...MoreLess

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Can you share the complete handler code and explain how have you disabled the "To protect you from unsafe content office has blocked opening this file" error message?

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