Outlook calendar integrations also needs improvements, hopefully, the new Graph API integration with Creatio 10 will improve existing behavior and allow more options 🙂. 
First thing asked by Sales teams, and first thing not living to expectations today.

Hi Dedi,

Based on you picture, it seems that you are deleting records from Offering letter section, not from attachments that are connected to one specific record in your Offering letter section. If Offering record is custom Freedom UI section than object that should be setup in your "Delete attachment Files" is Uploaded file, and you can filter files based on the filter  Record Id = Office letter Id (Parameter 1). Something like this:

I hope this can help. Let me know if you have some questions.

BR,

Jelena

Hi Jelena, thank you for feedback, now I already filter by ID, but not in Business Process, but in Design Form Page.

Thank you Jelena, appreciate it.

The errors are indicating the code is incorrect in a different schema named "LOSDATAENTERY", not in the code for the macro. Look at the schema named LOSDATAENTRY since it appears to have incorrect code and preventing the compilation from completing. 

Ryan

It's not possible for the code in Creatio to specify the path the file will be downloaded to.

Hi Ryan, ok noted, thank you for the reply

Hello,

As a best practice, we recommend first pulling and downloading any changes made by other users from the global repository. Once those changes have been synchronized, commit your updates to the local repository and then push them to the global repository. This approach helps minimize conflicts and ensures that your work is based on the latest version of the codebase.
 

We also recommend using a trunk-based development approach to organize the repository structure. Under this model, each repository typically contains: trunk, release and feature branches. When creating a new repository, generate its initial content using the Clio utility. Development work should be performed in a dedicated feature branch. Once the functionality has been completed, tested, and validated, the changes can be merged into the trunk branch for further integration and delivery.

Hello.

You can use the pre-configured page process element and use the Freedom UI minipage to create and customize the pop-up page.

More information here:
https://academy.creatio.com/guides/no-code-customization/bpm-tools/proc…

Best regards,
Antonii

Hi Antonii, thank you for feedback.
Yes, currently I already success to show pop up using pre-configured page process element in Business Process.

Thank you.

Hello.

In the following dropdown, you need to search not for "Attachments and notes" of the object exactly, but for the object that specifically stores the files bound to your object. You can also find this in the Configuration section by searching using the template "your object" + "File" object, for example AccountFile, ActivityFile, and so on.

Alternatively, you can create your own object and inherit it from the SysFile object, and then use it within the process.

Best regards,
Antonii

Hi Antonii, thank you for your feedback.
1. I open Configuration section, and I can not find template that you mention above. Capture :

Actually this is my files :

2. Do you have any link or documentation about : Create own object and inherit it from the SysFile object?

Thank you, appreciate it Antonii.

Dedi Sadikin,

Here's the correct logic for the Process File element regarding the source object:

If your object already has its own dedicated file object (for example, AccountFile, CaseFile, and so on), you should select that object as the source in the Process File element.

If your object doesn't have a separate file object — which is the case for custom objects created in Freedom UI — you should specify the main object itself (your custom object) as the source. The Process File element resolves this internally and pulls the file data from SysFile behind the scenes. 

Thus, when you open the "How to filter records" step, the available filter fields belong to the "Uploaded file" object rather than your main object.

So for your case, you can go ahead and select your custom object directly as the source in the Process File element, and the filtering step will let you narrow it down by the relevant SysFile fields (such as the linked Record Id).

Let us know if you run into any issues setting this up.

Good day, Brandon,

The easiest methods of adding images to your page are to either 

• add a dedicated image type field on the page:

  

• or to add a rich text type field which allows for adding images to it:

  

  As a result, you would be able to add images to either one:

  

  We hope this helps!

Hello,

Thank you for reaching out regarding the Exchange Listener connection issue.

Currently, we do not have a ready-made monitoring tool that automatically detects a lost connection and recreates it for the Email Listener. However, there is a general mail diagnostics page available in your environment that you can use to check the connection status manually:

https://YOUR_SITE/0/ClientApp/#/IntegrationDiagnostics/EmailListener

You can use this page to verify whether the listener is currently connected to the mailbox, which should help reduce the need for manual troubleshooting each time.

That said, we understand that an automatic health-check and reconnect mechanism would be valuable, especially since the listener running on Kubernetes can lose its connection unexpectedly. We will log this as a feature request/idea for our development team to consider for a future improvement.

Thank you for reaching out! 

Yes please, this is a long awaited feature !

Oleksandra,

Hi;
The diagnostics page is useful for manual verification, but it does not fully solve our operational issue. In our case, the Exchange Listener runs on Kubernetes and from time to time the listener pod is restarted or loses the active connection/subscription to the mailbox. After that, we have to manually synchronize or recreate the subscription again from the Creatio UI.
 

Could you please confirm whether there is any supported manual or technical procedure to trigger the subscription recreation without using the UI?
 

Specifically, we would like to know if there is:

1. Any Creatio API endpoint that can be called to force Email Listener subscription recreation.

2. Any internal service method or process that can be executed to perform the same action as the manual “ReCreateSubscription” operation.

3. Any database flag, scheduled task, or system setting that can be safely used to trigger listener reconnection/resubscription.

4. Any documented process for recreating the mailbox subscription after Exchange Listener restart.
 

Our goal is to automate recovery when the Exchange Listener loses the mailbox subscription. We do not necessarily need a ready-made monitoring tool, but we need a supported way to programmatically recreate the subscription or trigger the same action that is currently performed manually.
 

Could you please check with the product/engineering team if there is a supported API call, service endpoint, or backend operation for this scenario?