Hi all, 

 

Does anyone in the community what the status relates to in the Email Listener Service Diagnostics? Specifically the section "Receiving subscription information"?



We have set up all user inboxes as shared inboxes under one account so as to avoid email loss when a user updates their password, etc.



However, recently i have been testing and notice that not all emails come into Creatio and I'm unable to find any pattern. 



On the diagnostics page, I note a number of emails have the status as "not exists", but can see that emails are coming in for these users.

 

Thanks!

 

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Hi,

 

The 'not exists' status indicates the absence of a subscription for automatic synchronization for this mailbox.

If you've noticed emails that were synchronized through this mailbox but the mailbox status is 'not exists', it could be due to two scenarios:

1) these emails were automatically synchronized before the mailbox received the 'not exists' status, or 2) manual synchronization was initiated for this mailbox:

 

Thanks Sergii,

 

So how do I troubleshoot why the mailbox is set to ‘not exists’ as when I add the mailbox there are no errors. 

 

They are all shared mailboxes and don’t seem to have any difference in settings from those which have the status exists. 

 

Thanks

To investigate a specific case on your website, please reach out to Creatio technical support (support@creatio.com). This will allow for a detailed analysis of this particular case.

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i was sending an email does anyone know how to solve this issue.

Failed to send a message. The following error was received: vhalloyd@gmail.com: The system setting “ExchangeListenerServiceUri” is not populated. Please contact your system administrator.

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Hello,



If you are referring to your local website, you need to deploy the 'Exchange Listener synchronization service' to send emails.

 

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can anyone provide me Creatio set files for the developer Environment set up 

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Hello,

 

As we can see, you already have an active case with us. So we will provide you with all the necessary files there.

 

Best regards,

Yuliya

Yuliya Gritsenko,

do it fast i have been waiting since nov20

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Hi community, 

 

Just wondered if anyone has figured out how to add the section report function for the excel reports add-on, to Freedom UI list pages? 



Would be great help if anyone has any guidance.



Thanks

Harry

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Hello Harry!

 

Thank you for your question!

 

This function is implemented in the 8.1.1 release.

 

Please find release notes: https://academy.creatio.com/docs/release/release-notes/811-quantum-rele…

 

Have a great day!

Alina

Alina Yakovlieva,

8.1.1 does include the ability for generating Word printables. However, I don’t see any mention of generating Excel reports (which is a separate marketplace addon)

Ryan

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Hi community, 



Is anyone familiar with the roadmap, aware of when/if Creatio plan to add in the functionality to toggle a list page between dashboard and a list - as was available on the old UI? 



I note that it is now possible to use the toggle (i.e feed/next steps) function without allowing the user to hide it, so theoretically we could build this into the page template quite easily. An example being the "UI Management List" page. 

 

Similarly does anyone know when/if they plan to add the advanced filter functionality. 

 

Thanks

Harry

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Hello,



I would like to inform you that you can add the necessary dashboard icon in Freedom UI. In order to add the icon you need, please use the instructions by clicking here.

As Orkhan mentioned, you can add dashboard elements to list pages pretty easily. Additionally, you can add a toggle panel, drag the list to a panel and then have a setup similar to the old dashboards for sections - however that doesn't allow you to give users the ability to create their own dashboards without giving them the ability to edit the page itself. 

There is an item on the roadmap that is what you're asking about which is currently slated for Q1 2024

Dashboard sections in Freedom UI 

Users can set up their own analytics widgets in Freedom UI and take full advantage of no-code capabilities.

Ryan

Thanks for the reply Ryan and info on roadmap. 



Orkhan, I am familiar with the tabs component, but unless I am missing something this doesn't give me what I am looking for. Although perhaps the toggle component would. 



What I am meaning is the icon that appears next to the list name, that switches the entire grid below it from a list to a dashboard. This replicates the function that is available on classic UI. 



The below screenshot was from Creatio's marketing materials prior to 8.0.6 last Christmas





 

Hi guys, 
is there any update on this functionality?
I can see that the feed is quite old, but the functionality is not available yet.
Alex

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Dears friends and community

 

is there away to customize Freedom UI to have multi select on dropdown. I am working on "product elegibility criteria" and this type of feature is important to us. Classic UI is not an option to us. 

 

please advise on best approach and practice

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The drop-down in Freedom UI does not currently support multi select. For now, you'll have to code something yourself using the multi select capabilities of the lookup dialog instead, this article should help get you started: https://customerfx.com/article/invoking-a-multi-select-lookup-dialog-on…

Ryan

Hello.



The possibility to use multi-select lookups in Freedom UI is registered as a feedback and will be available in future releases of Creatio’s platform.

At this moment, you can check the materials for Classic UI:

Marketplace solution:

https://marketplace.creatio.com/app/multi-select-text-field-setup-creatio



And a link to the community post where this issue has already been discussed, perhaps it will be helpful to you:

https://community.creatio.com/questions/multiselect-lookup

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Hello,



I am currently trying to edit an account info page and am running into an issue. I want to create a field with options in a dropdown format, but so far, I have not seen any way of doing so. 



Is this something I did not see in the documentation, or will I need to use the booleans to ensure my users can select their needed options?



Any help is appreciated. I appreciate any help you can provide.

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Hello,

In the context of Classic UI, the Lookup view is configured on the page editing page. By selecting the "List" parameter, this lookup will be displayed as a drop-down list.

Regarding configuring this option for a detail with an editable register, currently, this can be implemented using development methods. More details are described in another post on the Community:



https://community.creatio.com/articles/displaying-columns-editable-reco…



Thank you for contacting us!

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Hii Everyone,

 

I was working on Bussiness Process to generate Successful message in Corressponding Section as a Popup.So,I choosen Autogenerated page for this requirement to display message but it was working. It was showing Notification in Notificational Panel but it should shown in Corressponding Section.

 

Can anybody please,help me to resolve this issue.

 

Thanks & Regards

Keerthana

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Hi Keerthana,

 

Unfortunately it's not clear what exactly was done and what is the required result and what is the actual result. Can you please share screenshots or additional details?

 

Thank you!

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Currently i want to implement a soap type web service in Creatio, but i have a problem, where the content type must be set to application/xml-dtd. How do I change the content type to application/xml or text/xml?

 

Below is i'm the attaching the sample web service that i create.

File attachments
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Best reply

Hello Ahmad, 

I have an article that describes how to return different content types from a configuration service here: 

https://customerfx.com/article/returning-an-html-page-from-a-creatio-co…

The above article changes the returning content type to text/html however, you could change it to any type and then return the data in the stream as needed.

Ryan

Hi Ahmad,

 

Unfortunately, such modification is not possible in the application, but thank you for the idea, we will register it to our R&D team for its implementation out-of-the-box in the future application releases.



For now you may use either application/json content type or pass a Stream, extract the body and process it in accordance to your business task.

 

Many thanks,

Artem

Hello Ahmad, 

I have an article that describes how to return different content types from a configuration service here: 

https://customerfx.com/article/returning-an-html-page-from-a-creatio-co…

The above article changes the returning content type to text/html however, you could change it to any type and then return the data in the stream as needed.

Ryan

Ryan Farley,

Thanks Ryan!

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Greetings,



I have a question regarding the "Full Name Starts With" Filter.

I was told that the way I entered them above is not correct. What would the best option be for entering multiple values for this filter? I would think there would be an opportunity to select multiple values like below, but this isn't the case:



Thanks in advance for any guidance.



Best,



Lucas

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Hello,



Unfortunately, the filter you have set up cannot filter records in this way. Your issue can be solved by grouping several filters and using the OR option. For example:





More detailed instructions, you can find here: Applying the advanced filter with grouping filter conditions.

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