Is it?

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Greetings,



Yes! You may ask us any testing related question on the Community page.

Feel free to contact us at any time.

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I need To restrict the user from uploading files other than PDF in the specific section alone. I'm aware of secure file upload feature to achieve this functionality but still this won't fulfill what I'm aiming to achieve i.e., restriction should be applicable only for specific section with custom disclaimer message

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Hello Kavya, 



Indeed the oob functionality includes possibility to restrict uploading files in a specific format into the system, however such limitation can be applied only to the whole system and not a specific section. 

Unfortunately, there is no way to apply such customization only to a specific section with a help of basic system tools, the additional development will be needed. 



We've registered a query for our responsible team to consider implementing such functionality in the upcoming releases.



Thank you for helping us to make our Application better!



Best regards,

Anastasiia

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Hi Community,



Would like to know how enable elastic indexation for object if it have only Freedom UI section?



(If object have old sections - everything is obvious)

,Thanks

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Hello Pavel,

 

Indexation is turned on by default for sections created in the Freedom UI. Currently, there is no option to change it, but we will create an idea for our developers to implement it. 

 

Best Regards,

Anton

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Hi Community,

 

Wanted to know if there's a way to load the DCM cycle faster. Currently, it's taking about 5 seconds for it load and would like it to appear sooner. Have attached a photo for your reference.

 

Thanks in advance.

 

Regards,

Abilash.S

 

 

 

File attachments
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Hello,

We have noticed that your DCM is customized. Most likely, these modifications are affecting its loading speed. It is necessary to investigate how the customization can be adjusted to improve the system's performance.

If you try working with the basic functionality, you will see that the transition between stages takes less than 5 seconds.

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Question

Hi community

 

The "Connected to" section of the Activity entity allows an account to be linked to an activity.

The related contact must belong to the account linked to the activity.

This type of business rule is incorrect because a contact, via the ContactCarreer entity, can be linked to one or more accounts.

Is it possible to change this behavior?

 

 

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Hello!



To remove filtration, please disable the "Contact: Add filter by Account" business rule:

Alona Dolya,

Hi Alona

 

Thank you for you suggestion.

I customized the filter using this snippet code, 

attributes: {

            "Contact": {

                "dataValueType": Terrasoft.DataValueType.LOOKUP,

                "lookupListConfig": {

                    "filters": [function() {

                        var accountId = this.get("Account");

                        var filters = Ext.create("Terrasoft.FilterGroup");

                        

                        if (accountId != null) {

                            filters.add("JobExperienceFilter", 

                                Terrasoft.createColumnFilterWithParameter(

                                    Terrasoft.ComparisonType.EQUAL, 

                                    "[ContactCareer:Contact].Account.Id", 

                                    accountId

                                )

                            );

                        }

                        

                        return filters;

                    }]

                }

            }

        },

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I'm trying to create a survey like list of questions in order to capture the response of each user. For this , I've created a detail so that it'll be easier if any questions to be added/updated in future. I'm stuck in a point where Ive to make questionnaire column to be completely disabled from the editgrid functionality like the below image. Please assist how could I achieve this.  

 

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Hello,

 

If I understand your goal correctly, you will be able to set this up with the help of Business Rules. You can find all the instructions and details on this functionality in this Academy article.

Mira Dmitruk,

Thanks for the response. If business rule is applied to disable the column It looks like below. Which does look good as if Question is too long it'll show only few words of that in a grid view as below

Column Ques should be shown fully like multi-line text.

Kavya,

 

Unfortunately, there is no possibility to implement this functionality with the help of basic tools.

However, you can edit the schema via code.

Please, refer to the following Community posts in order to find the correct way to do so:



https://community.creatio.com/questions/long-text-detail-list-view

https://community.creatio.com/questions/text-area-field-editable-detail…

Bogdan,

Thanks, This was helpful. refered the same and Was able to achieve the

functionality

 

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Hi community,

 

what is the right way to start customizing the new version of the account entity in freedom UI?

I have tried creating a new app and using the account object, the new app shows me the new list but still uses the standard form defined in the "360 customer" app.

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Hello Stefano,



In order to access Freedom UI, you will need to go to System Settings,

Please follow the instructions in this Guide:

https://academy.creatio.com/docs/user/platform_basics/freedomUI/turn_on…

 

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Hi community!

We have moved our package from one environment with lowest creatio version (7.16) to environment with highest version (creatio atlas).

Some objects were not installed properly and we received error:

Error "Object is invalid. Extended properties are not permitted on 'dbo.UsrGeneralViewFile.FKcCbW9f8n8IYIlNxWjlw0Vi1Gqc', or the object does not exist." occurred when updating schema structure. SQL script text: "EXEC [dbo].[sp_addextendedproperty] N'TS.ActionType', N'ForeignKey', N'SCHEMA', N'dbo', N'TABLE', N'UsrGeneralViewFile', N'CONSTRAINT', N'FKcCbW9f8n8IYIlNxWjlw0Vi1Gqc'"

 

Any suggestions how to resolve it? 

 

 

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Hello Yana, 

 

We strongly recommend to transfer packages between sites with the same build (products) and versions to avoid any errors. 

It's hard to identify the root cause of the issue with no access to the system. But based on the shared information, I may assume that the issue is related to the lookup column that has no "Do not control integrity" option enabled in its settings and the issue occurs as the database structure for the object cannot be successfully updated while installing the package. I'd suggest to check it and as well fully generate and compile the system, and also resolve possible generation / compilation errors. 

If the issue persists despite the provided recommendations, please contact support team via support@creatio.com to proceed with investigation. 



Best regards,

Anastasiia

hi.

You do need to look at server logs.

SQL.json + Packages.log

You'll see there not only most recent error but first error, for example

"ErrorMessage":"The ALTER TABLE statement conflicted with the FOREIGN KEY constraint "FKcCbW9f8n8IYIlNxWjlw0Vi1Gqc"

The conflict occurred in database \"...........\", table \"<lookup_table_name>\", column 'Id'."

and only next - 'dbo.UsrGeneralViewFile.FKcCbW9f8n8IYIlNxWjlw0Vi1Gqc', or the object does not exist."

most probably, you have records in the lookup column of the table UsrGeneralViewFile that do not exists in your lookup table

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Hello Community,

 

Our client has a case where he needs to upload a file secured with a password to the attachment details. He tried to upload that file file but with no success. Is there a way to keep that file in its encrypted format and be able to upload it?

 

Thank you,

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...

Hello Mariam,



You can make a password file in the archive and put the archive in the detail. At the moment there is no possibility to enter the password exactly inside Creatio. Perhaps this can be implemented by custom development.



Regards,

Anton

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I use apps for Creation https://marketplace.creatio.com/app/data-binding-tool-creation

An error appears in the console after trying to link the column settings for a part. What could this be related to?

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Hello Vlad!

I have successfully bound list settings on CRM Creatio 8.0.8 using this add-on on my side. Please, provide more details so that we can reproduce your issue:

1. Which Creatio product and version do you use?

2. Did you save the list settings for all users before binding these settings? 3. List settings for which section or detail did you try to bind?

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