Hi all, 



Does anyone know how this works? For some reason when changing package dependencies, the autonumbering was switched off.

 

Now I can't find a way to to switch it back on and continue at the numbering it was at. The only option seems to start from the beginning? 



Thanks

Harry

 

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Hi Harry,



We understand that you may need to manually reset the current number in a specific column, for instance, to initiate numbering from 1. Currently, there is no interface that allows users to configure this manually, so the following steps need to be taken:

Identify the UId of the auto-numbered column.



For the identified column, use the script below to set a new starting number. In the examples provided, '4a40180c-61bf-de86-2f08-b05852a5ea6d' represents the UId of the auto-numbered column, and '1' is the next value from which the auto-numbering will proceed.



Script for MSSQL:

ALTER SEQUENCE [4a40180c-61bf-de86-2f08-b05852a5ea6d]

    RESTART WITH 1;



Script for PostgreSQL:

SELECT setval('4a40180c-61bf-de86-2f08-b05852a5ea6d', 1, false);

Hi Bogdan,



Is it possible to access the database from a cloud instance? Or must one contact support to run a script like this? 



Thanks

Harry

Harry,

 

You should contact support on this matter. 

How can I get the column UID?

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I am new to Creatio.

I would like to create a Date field and change it from yyyy/mm/dd to yyyy/mm. However, I have looked and cannot find a way to do this.

Is there a better way to do this?

I am thinking that 2023/11/14 should be 2023/11.

 

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I have done this without the "/" by creating a new string field called "Period" and having a business process which updates that field. The formula was (based on my date field)

 

[#read opps line.First item of resulting collection.Opportunity Line Date#].ToString("yyyyMM")

 

You could try by adding the "/" after the yyyy.

I have done this without the "/" by creating a new string field called "Period" and having a business process which updates that field. The formula was (based on my date field)

 

[#read opps line.First item of resulting collection.Opportunity Line Date#].ToString("yyyyMM")

 

You could try by adding the "/" after the yyyy.

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Dear friends and community, 

 

I urge your support and advise to get a way or method to generate PDF from a filled form application. (I am using latest version) 

 

Regards, 

Hisham

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+1

Hello,



Maybe you can use Printables and then build a server-side code that will convert the printable word to PDF, you can store the result in an activity for self keeping or etc.



You can use 3rd party DLL to convert the word to PDF.

Hello,

 

As of now, the PDF conversion functionality is not available in the ootb version of the system.

 

Currently, we can recommend using the PDF conversion feature in MS Word by using the "Save As" option.

 

As a workaround, if it is necessary to prevent users from making changes to the PDF file after exporting:

You can upload a Word file with a password for modifications as a template for the printable. This way, the necessary data will be included in the file, but it will not be possible to make changes without knowing the password.

 

Additionally, we can suggest an alternative approach:

Use the marketplace addon "Aspose.PDF connector for Creatio" - https://marketplace.creatio.com/app/asposepdf-connector-creatio

 

Best regards,

Yuliya

Hi,

 

It has been years since Creatio removed this feature from OOTB

 

It is the feature that has more requests from partners and is assumed to work from all clients (as all other major platforms have it OOtB)

 

It is very disapointing that it is now not even in the pipeline to have it

somewhere in the future.

 

In this case Creatio is really not listening to the partners and customers

 

Rgds,

Luis

Hi Ahmed, 



For what it's worth, I use Power Automate a lot to handle these kind of functions where Creatio lacks the functionality. You can handle the API response of Power Automate REST Trigger to give you the data back, etc... 



If you are using 365 in your tech stack it, it could be an option. 

 

Harry

Harry,

 Interesting indeed 🧐. Could you make a blog post ? 🙂



@luis --> agree with you, this is such an akward missing feature nowadays.

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How would we associate page with  a data source ID and load up that data source when the page loads?

 

Currently the Classic UI page opens, but no data is loaded.

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Hello,



Could you please elaborate on your business task with screenshots? 

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In a section edit page, we have created custom buttons and have functionalities to hide and show the button. If we refresh the page Button enable/ Disable are working fine

But once we open the edit page, the button visibily/ page opening are not working properly until we refresh the page

we tried  this.reloadEntity(); inside init:function(){} Method.

Please Suggest me how to solve this issue.

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Hello,



Could you please describe in more detail what the problem with the button is when refreshing the page? I mean, how should they work and how do they actually work? If you have a chance, please send screenshots.

I think, this button works only in Page mode. So, you should also add this button to Section. (see more in https://academy.creatio.com/docs/developer/interface_elements/record_pa….)



Kind regards,

Vladimir

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Hello everyone,

I'm trying to retrieve information from my apps in Creatio CRM. When I open my Studio, I notice that there's a request that brings me the apps and their respective IDs. It would be incredibly helpful if someone could share how I could do this using OData or if there's a similar schema seems like it's called "Environments"...  or any other method to achieve this. Ideally, I prefer it to be RESTful.

I've attached some photos for reference to illustrate my situation.

Thanks in advance for your help!









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Hello,

 

Try to retrieve information using $metadata.

Kalymbet Anastasia,

Any examples?

Hi,

If I'm not mistaken, you can use this odata request to get the information you need

/0/odata/SysInstalledApp

If this is not what you wanted, please specify what exactly you mean by "apps".

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Greetings,



I have a module that I created withing the email app titled "Text Chart List" 





In the design mode, everything in the module looks to be perfect and aligned, but in the preview mode, it looks completely off:





Is there any reason why this is happening? Also, are there any workarounds/solutions that are recommended? Thanks in advance.



Lucas

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Hello, 

 

The display of images on a mobile depends on the template styles. This may be due to the fixed size of the images. Unfortunately, the content designer does not allow you to configure the mobile version separately, so we recommend checking the CSS styles of the content block with these images. The only thing to do here is to experiment with the template itself (width, font, etc. in the block/section/column settings) and see how this is displayed in the mobile app.

 

We have already registered this problem for our development team and the issue has been prioritised thanks to your request. 

You can also contact technical support at support@creatio.com for a more detailed analysis. 

 

 

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We are finding that changes made to text colors on home page labels does not appear to change after saving and viewing in the UI.  The only color that shows is black or white.  This is on the latest version of creatio.  anyone else seeing this issue?  Support ticket has been entered but just curious.

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Hi Chris!

 

We noticed that you have sent us a request on our support email. 

We have provided you with the answer in that request.

 

The main cause is overrides in specificity of custom CSS styles.

 

Have a nice day!

Alina

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Hello Creatio Community,

I'm experiencing an error while working with Creatio and hope someone might be able to shed some light on this issue.

The error message I'm receiving is:

Has anyone encountered this specific Terrasoft.Common.ValidateException error before? I'd like to understand what might be causing it and how I can resolve it.

Any insights or suggestions would be greatly appreciated. Thank you!

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Hello,

 

Could you please specify how did you reproduce it? 

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Hello everyone,



I have tried sending test emails to the personal emails of myself (an iPhone owner) and another co-worker (an Android owner). When I viewed the email on my phone it looked perfect, but my co-worker showed me what his email looked like (see below).







As you can see, though the image is set to left alignment, it appears centered on the Android device. Can anyone provide insight on why this is happening, and possible solutions? Thanks in advance.



Best,



Lucas

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Hello Lucas,

 

Please contact Creatio Support on this matter.

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