Hi,
How can I restrict the "send mail" action so that for all processes, e-mails can only be sent to addresses with a specific domain, and if another domain is used, a pop-up with an error message appears when saving the process?
Thank you.
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Hi Ivan,
Unfortunately, it's not possible to display a pop-up showing an error message when attempting to save a process that is restricted to a specific domain. However, you can achieve something similar by implementing your business process logic.
For example, you can store an email address in a parameter and check if the email address contains a specific domain. If it doesn't, you can change the parameter to an empty value. Then, uncheck the "Ignore errors on sending" option in the "Send email" action to display a pop-up if any errors occur. This way, you will receive a pop-up with an error message because having a different domain in the email address will result in an empty recipient, which leads to an error.
Artem Smyrnov,
This doesn't give any kind of protection for non-Prod systems against sending out emails to real customers accidentally across all of the business processes, user actions, event invites etc that could trigger an email in Creatio. Is there no such mechanism that can restrict outbound emails in this way, e.g. to prevent any outbound emails except to certain whitelisted domains?
Harvey Adcock writes:
Artem Smyrnov,
This doesn't give any kind of protection for non-Prod systems against sending out emails to real customers accidentally across all of the business processes, user actions, event invites etc that could trigger an email in Creatio. Is there no such mechanism that can restrict outbound emails in this way, e.g. to prevent any outbound emails except to certain whitelisted domains?
+1