Hello,

Please contact our support team directly at support@creatio.com and describe the issue in detail there so we could help you resolve this.

As for importing the passwords, yes, it is possible. However the column cannot be named "Password". If you name the column in the Excel file "Passwd" or something other than Password, you can import the passwords. Also useful to check the box for reset password so they're prompted to change it from the default on first login.

You'll also need to import to Users in Roles to add them to All employees role as well, last I checked that doesn't happen automatically from an import of users. 

I have a write up of importing users from Excel here: https://customerfx.com/article/importing-users-into-creatio-formerly-bp…

As for an email of some kind, I don't recall if you can use a signal in a process for a record added to SysAdminUnit, however, you could do it from a signal from a record added in Contact where a SysAdminUnit record exists (with a Type=4) and trigger a process from that (since importing the user will also create the contact). I believe that would work, although I've not tried it.

Ryan

However, the one thing you can't do from an import of users, is set their license. You'll have to do that manually after the import. 

It's not so bad though, in the System Users section you can select all the imported users and then select "Grant license" from the Actions menu. You can also do it in the License Manager (add multiple users to a license at once)

Ryan

Ryan Farley,

Thank you for such a detailed description! That helps a lot!



Kind regards,

Vladimir

I also add 'Administrator for organization on the portal' in “User in roles” for portal organization administrators

Hello,

During synchronization with LDAP is checked table SysAdminUnit (table section Users), so when you synchronize the new user will be created.

You can re-bind the contact with an SQL query and then delete the new contact.

The connection to the table of contacts in SysAdminUnit is made by the ContactId column.

Also, by checking the SysAdminUnit table, if the system already has a user bound to a contact, we cannot create another user bound to an occupied contact.

If users were previously synchronized over LDAP and they have an LDAP element, the system should not generate new contacts/users.

More information is available here:

https://academy.creatio.com/docs/user/setup_and_administration/user_and…

Hello

Kalymbet Anastasia,

Please what is your best suggestion on our scenario?

The old users were created manually. We want to import the same users through LDAP. Are the followoing steps a good workaround ?

1- Deactivate liceneses for existing users

4- Proceed to Synchronization with LDAP 

2- Delete old contacts

3- Delete old users

Dear Julio,

In general - it is not possible. Theoretically you can read the system administration object and get the contact id. Anyway that will not help since the processes do not work with table that stores users due to security reasons. 

Instead you can use the change rights element and grant the rights for employee. It allows to work with user contacts. The rights are assigned to the users through their contacts, so you can select the required contact and assign the necessary rights. 

Regards,

Dean

Dean Parrett,

Thanks Dean,

it's possible, I did it, see here https://prnt.sc/10j4kvf

With the "contactID" you read on "System users (view)" where Contact = contactID, in the result record the Id is the "user Id" you can use later to assign permission to read the article.

I understand what you expose, but I check it and works fine, I check the permissions in the article and are as I need, also the user connect to portal and can read the article

Thanks again

Hello Robert, 



We do not recommend you to delete the system users such as Mandrill from the application since they are connected to other system entities and deleting of them can cause errors. If you don't need this user now, please deactivate it instead by unchecking the checkbox on system user's page.



Kind regards,

Roman

Hi Muhammad,



I checked on my end - the given CSS works both with true and false value so I assume that your code is giving wrong value. You can open chrome debugging tools and put a break point to check which value you are setting.



To check if the current user is portal or not you can use Terrasoft.isCurrentUserSsp() function instead of the provided snippet.



Regards,

Dmytro

Dmytro Smishchenko,

Thanks for suggestion, its working in  "OpportunityPageV2"

From "UsrPortalDashboardCSS" the code is working fine. Whatever css defined its applying everywhere in list/detail/edit views of CRM and Portal (globally).

In code under "BootstrapModulesV2" I'm checking if current user is portal user than only apply CSS. same logic is working fine on other pageV2 for example "AccountPageV2" but the problem is that, CSS only applying on Account Section.

Below code is not working on "BootstrapModulesV2" console log is also not showing output.

Any help will be highly appreciable.

define("BootstrapModulesV2", ["css!UsrPortalDashboardCSS"],
function() {
	return {
		methods: {
			init: function() {
				this.callParent(arguments);
				this.initializeCustomCSS();
			},
			initializeCustomCSS: function() {
				var CurrentUser = this.Terrasoft.isCurrentUserSsp();
 
				if(CurrentUser === true){
					this.console.log("Current User is portal user");
					Terrasoft.utils.dom.setAttributeToBody("CustomUIPortalUser", true);
				}
				else {
					this.console.log("Current User is not portal user");
					Terrasoft.utils.dom.setAttributeToBody("CustomUIPortalUser", false);
				}
			}
		}
 
	};
});

Muhammad Shajiuddin,

Below code is not working on "BootstrapModulesV2" console log is also not showing output.

This is because the BootstrapModulesV2 simply returns an empty object, it does not have an init method so your code is never getting called. You can try a different schema to add this to such as MainHeaderSchema and use the init or onRender.

Ryan

Hello Gokul!

Unfortunately, this kind of information can not be stored in bpm'online in the way you'd like to have it. As the matter of fact organizational structure can be rather complicated thus displaying of this information in the interface can not be implemented.

You can try to build basic tree of access rights using the following tables and SELECT SQL queries:

- SysAdminUnit (stores information about system users and roles)

- SysAdminUnitInRole (stores information about assigned roles to users)

Bogdan Spasibov,

Thank you :)