Kindly request for technical support to upgrade my creation on a test server environment.

bthiongo@dynagraph.net

Ben

+97143477724 ext 123

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Hello Ben,

 

Please contact our team on support@creatio.com so we can assist you with the site update.

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Hi All,

 

I need to create a web service to integrate with an ERP. I have a list with all endpoints, methods and parameters.

 

Is there a way where I can import the data from an Excel file into the web service in Creatio or any other way where I don´t have to create one by one?

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Hello!


Unfortunately, this option is not available. We will register the idea with our development team so they can implement the option to import services.


Thank you for helping make Creatio better!

Best regards, 
Orkhan

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Hello.

Do you know if there is a way to search for multiple records?
For example, can I enter the name of a record and separate it with a comma or a semicolon from another so that the platform brings me both records in the search or several if I use the same sequence.

It would be something like Record1; Record2; Record3

Or do you know of any other way I can search for multiple records by name?

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Hello,

Basically, you can use advanced filter, where you can search for records using multiple keywords. As for the search component or global search, unfortunately the multiple search logic has not been implemented in there.

However, a task has already been registered in our R&D team to consider and implement such a feature in future releases.


Best regards,
Malika

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Dear community!

 

Does someone thinks about such a feature?

To let operator user work with chat channel from mobile application?

Maybe, Creatio team have it in the backlog?

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Hello,

 

Currently, there is no possibility to work with chats in the mobile application. However, we have already registered a task for our R&D team to explore the possibility of implementing this functionality in future.

 

Thank you for your question!

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Hi Community,

On change of a specific field's value, the case should be updated automatically without any user interaction or confirmation needed to replace the case.

I want the case to be automatically replaced based on its condition.

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Hello,

Any updates on the issue I'm currently facing?

 

Thanks

Hello!
 


This is basic system functionality—if a DCM has previously been used in requests (or other areas) and work has already been done in it, the system does not update it, as it may not be necessary for the user. Therefore, on the left side, you’ll see an icon that first prompts for confirmation to apply changes for the current request.

Regards,
Orkhan

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Good afternoon,

 

I'm looking for a no-code solation that would prevent a user from adding a new "active" contract to an account if one already exists.

 

Example,

"Account A" has "Contract X" which is currently active. We would like to prevent a user from adding "Contract Y" to "Account A" since it already has an active contract. Is this possible without code? Currently on 8.1.5.2177 if that makes a difference . 

 

Regards,

Michael

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Hello,

You can create a business process, using no-code tools that, when creating a contract, will check if a contract exists for that account and, if so, will notify the user. To do this, you may need elements such as:
Signal start, Read data, Modify data, Delete data and Pre-configured page
 

You can also configure a duplicate search process using the Find and merge duplicates element and a pre-configured deduplication rule.  Before setting up the element, ensure bulk duplicate search and global search features are configured, and the relevant section has active duplicate search rules.

Best regards,
Antonii.

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Hello Community,

 

I would like to filter data in my dashboard (Freedom UI) from Approval object based on the role of the currently logged in user in the Approver field. However I could not find a way to achieve this at design time (possible way was to use a macro but it does not allow this). Please see attached screen shot. I have used a View to fetch data from the Approval object. Is there a way to filter the data possibly through code or from the View itself?

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Hello,
 

Unfortunately, it is not yet possible to build a filter with Approvals object when using the new Approval mechanism with the basic tools of our application.
 

As a workaround, you can try to develop a filter for your needs, but even using development methods, it is unlikely that you will be able to use the Approvals object for filtering.

You can try to develop filtering as follows:

1) Change the dashboard filter logic before loading data using the filter. This should be done by manipulating with the _Data_PredefinedFilter property of the dashboard. See example below:

 

Code example

 

Here we used the HandleViewModelInitRequest (page is opened) and we have access to the filter of the dashboard using request.$context.IndicatorWidget_5jpo3v5_Data_PredefinedFilter (IndicatorWidget_5jpo3v5 should be changed to the code of the dashboard we are interested in). To get the filter use the code:

let dashboardFilter = await request.$context.IndicatorWidget_5jpo3v5_Data_PredefinedFilter;

Then you can manipulate with the filter and set the value back as

request.$context.IndicatorWidget_5jpo3v5_Data_PredefinedFilter = dashboardFilter (or any other variable name that is used to manipulate the filter)

2) Manipulate with the already received response and set the value to the dashboard. This is easy with dashboards of the metrics type, but more complex with dashboards of the list type, and it cannot be done on the HandleViewModelInitRequest event. In this case you need to use sdk.Model to get some data for comparison (something like below):

const ceoFilter = new sdk.CompareFilter(sdk.ComparisonType.Equal, new sdk.ColumnExpression({
                       columnPath: "JobTitle"
                   }), new sdk.ParameterExpression({
                       value: "CEO"
                   }));
                   const contactModel = await sdk.Model.create("Contact");
                   const contacts = await contactModel.load({
                       attributes: ["Id", "Name", "JobTitle"],
                       parameters: [{
                           type: sdk.ModelParameterType.Filter,
                           value: ceoFilter
                       }]
                   });

And then modify the received data set from the dashboard (this dataset can be retreived from the dashboard.

End of problem not decided


However, we understand that this is not ideal for your specific needs.

 

We want to assure you that we have created a request for our development team to implement this functionality in future versions of our application. We understand the importance of providing our clients with the best possible experience and will work hard to implement the changes you have suggested.

 

Thank you again for bringing this to our attention, and please do not hesitate to reach out if you have any further questions or concerns.
 

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Hi, folks. By default, custom angular components have no setting UI panel, as on screen. I haven't found any info in docs, so maybe here somebody knows how to add user-friendly way to set up component?

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Hello,
​​​​​​​
Unfortunately, for now, the system does not support such no-code option. However, already informed our developers about this option, and they will work on this feature in future versions. 

Thank you for helping us improve the system!


Best regards,
Ivan

Ivan Savenko,

ok, thx. Maybe there is some way to detect when page opened in configuration mode?

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Hello,

 

How can I transfer the email template between DEV to QA?

 

Thanks

 

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Hi, you need to bind EmailTemplate & SysImage

 

Julio

Julio.Falcon_Nodos,

how can i know which one to bind?

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Generate the process using BPM tools to export the data to SFTP location

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Hello,
Creatio does not currently have built-in functionality to upload files automatically through a business process. Files can only be uploaded manually via the “Files and Links” detail. 

Thank you!

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