Studio_Creatio | Community Creatio

Facing Issue while installing Data Binding Tool from Creation Marketplace

17:59 Feb 28, 2025

Hi Team,

I am getting "Package validation failed" error while installing Data Binding Tool from Marketplace.

Below is the screenshot for your reference:

I have also added the error logs for your reference:

2025-02-28 21:25:48,525 Packages validation started
2025-02-28 21:25:48,543 System.IO.FileNotFoundException: Could not find file 'GlbDataBinding%20%281%29.zip'.
File name: 'GlbDataBinding%20%281%29.zip'
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
   at System.IO.Compression.ZipFile.Open(String archiveFileName, ZipArchiveMode mode, Encoding entryNameEncoding)
   at Terrasoft.Core.Applications.Packages.DefaultPackageExtractor.GetIsSinglePackage(String archiveFilePath)
   at Terrasoft.Core.Applications.Packages.DefaultPackageExtractor.Extract(String archiveFilePath, String extractPath)
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.PackageInstallerServiceInternal.<>c__DisplayClass34_0.<Validate>b__0()
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.BaseInstallerServiceInternal.InvokeWithLogging[TResult](Func`1 action)

Please let me know how to proceed further with this issue

Thanks!

6 comments

Best reply

Antonii Viazovskyi

16:28 Mar 04, 2025

Gona Manoj,

Hello,

Please switch to the Packages tab and download the package,

then open the Application Hub on your Creatio instance and install the package using the install from file option.

Antonii Viazovskyi

20:27 Mar 03, 2025

Hello.

We recommend changing the name of the zip file.
For example, when we download it, it is called GlbDataBinding.zip,

and you have GlbDataBinding%20%281%29.zip

Best regards,
Antonii.

Damien Collot

08:03 Mar 04, 2025

I have the same issue when installing directly from Marketplace. Something's off. Had to download the app then install, rather than direct link installation.

13:43 Mar 04, 2025

Damien Collot,

Hi Damien, can you please let me know how did you download the app and then installed it?

13:44 Mar 04, 2025

Antonii Viazovskyi,

Hi Antonii, can you please let me know where can find the GlbDataBinding%20%281%29.zip file and rename it to GlbDataBinding.zip. Thanks!

Antonii Viazovskyi

16:28 Mar 04, 2025

Gona Manoj,

Hello,

Please switch to the Packages tab and download the package,

then open the Application Hub on your Creatio instance and install the package using the install from file option.

17:38 Mar 04, 2025

Antonii Viazovskyi,

Hey Antonii, it worked. Thank you!

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Business Process

Business Process: Extract part of email subject to use as parameter to assign proper category

Israel Spence

17:27 Feb 28, 2025

Hello Creatio friends,

I've set up an email box to generate cases, but it is not assigning category/sub-category.

I'm working on a business process to re-assign email generated cases to the proper Cat/sub-cat. I want to pull the first word after [EXTERNAL] from the email to use as a match to proper Category. Sub-category can be a static lookup value for this use-case.

For example with a subject line of "[EXTERNAL]Chicago - Assistance needed" I want to just extract Chicago, then use a BP to do a Modify Values: Category = extracted text.

Any great way to go about this?

Thanks,

--Israel

1 comments

12:54 Mar 10, 2025

Hello!

Regarding case categorization, please ensure that the rules are set according to the instructions' configuration:https://academy.creatio.com/docs/8.x/creatio-apps/8.1/products/service-…

If you need to select the topic and subtopic based on context, I recommend using ML models. These models can either determine an exact match based on the email content or provide an approximate selection based on client-provided data.

Detailed configuration settings:
https://academy.creatio.com/docs/8.x/no-code-customization/customizatio…

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Email Open Filter Verification

Lucas Centeno

17:40 Feb 27, 2025

Hello. We wanted to send two trigger emails to our audience. See below.

The flow logic is that when the "Version 1 - 1st Send" email is sent, those who open it exit the campaign. The filter logic for this condition is as follows:

If the response is "Not Opened" then they are moved to a timer of 03/12 to recieve a second send. The logic for this process is here:

The question here is regarding the "result" section of the filtering process.

Does this play a factor in my logic displayed above, and what's the best way to adjust this (if any)? Thanks in advance, everyone. :)

1 comments

Nikita Kudin

21:59 Mar 12, 2025

Good day, Lucas,

"What is the result" section may further refine the results, but, if you are already filtering your audience using "Which conditions must the contacts meet to transition to the next step", this itself should be sufficient.

Seeing your filter presets, I would additionally advise to make sure that participants responses that are != Open are reviewed. If you leave it as is - this may include Delivered emails that have not been opened yet.

You may check out this article for additional information on delivery status and double-check the contents of "Response of participant in Bulk email" (BulkEmailResponse) to make sure you narrow down the responses according to your need.

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Adding a Custom Icon to the Icon List

Ajay

08:18 Feb 27, 2025

Hello Community,

I would like to add a custom icon to the Creatio icon list. How can I achieve this?

Best regards,
Ajay Kuthe

1 comments

19:46 Feb 27, 2025

Hello!

Unfortunately, there is currently no way to add a new icon in the icon list for Freedom UI on the current configuration.

However, a task has already been registered in our R&D team to consider and implement such a feature in future releases.

Show all comments

Tomasz Branicki

16:08 Feb 26, 2025

Hi;
I prepare the migration from version 7.17 to 8.2.1
I create local environment and link it to github repository.
When i compile the application all connected projects rebuild and go to repository
I try to remove them by .gitignore but it doesn't work

i will be appreciate any help.

regards
Tomek

1 comments

Yevhenii Grytsiuk

16:37 Feb 27, 2025

Hello,

I do not understand much from your post, but we recommend putting a repository in Terrasoft.Configuration/Pkg and add unnecessary packages to .gitignore. Here is an example of .gitignore:

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# Visual Studio 2015/2017 cache/options directory
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Issue with the application

Piyush Bhardwaj

09:15 Feb 26, 2025

I created an application for the fast-track certification and exported it to my local machine. While making some additional changes, the entire application got deleted. I tried importing the application with the same prefix, but it's throwing numerous errors.

1 comments

17:42 Feb 26, 2025

Hello!

Please provide more detailed information – what errors are you encountering?

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lookup

Facing an issue while accessing lookup tab

18:46 Feb 25, 2025

Hi Team,

I am facing an issue while accessing the lookup tab. The page keeps on loading and it is not displaying any data.

Below is the screenshot for your reference:

I inspected the page and I am getting the following error in the console:

Can anyone guide me how to proceed further with this issue?

Thanks!

1 comments

Halyna Parkhomenko

17:40 Feb 26, 2025

Hello,

Please contact support team at support@creatio.com and provide more details of the issue along with an access to the site where it occurs to proceed with the investigation.

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lookup

Facing an issue while accessing lookup tab

18:28 Feb 25, 2025

Hi Team,

I am facing an issue while accessing the lookup tab. The pages keeps on loading and no data is displayed. Below is the screenshot for your reference:

When I inspect the page I am getting the following error:

Can anyone help me with this?

Thanks!

1 comments

Alina Yakovlieva

06:21 Feb 26, 2025

Dear Gona,

If your application is on version 8.2.1, you can resolve this issue with the following steps:

1) Unlock the package CrtNUI for hotfix.
2) Open SectionModuleV2 schema metadata
3) Delete the block with WebitelCtiProvider schema dependency (see screen below).
4) Lock the package CrtNUI back.
5) Compile system

If your version differs or the fix doesn't help, please contact Creatio support team.

Have a great day!

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minipage

Problem saving mini page

Justyna Sobczak

12:46 Feb 25, 2025

When trying to save the page this error popped up. Can you help? What might be the problem?

1 comments