Hi everyone, I have a problem with the 360 application in my local instance of creatio.



It's strange because I've already reinstalled it and sometimes it opens the workplace sections (although they are the classic version), logs out, and when I try to enter the form page again, it stays loading in an eternal loop



Like 96

Like

1 comments

Hello!

I recommend checking that the WebSocket settings for the site:https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-d…



Please ensure that the IIS settings are properly completed:

https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-d…

Show all comments

Dear Creatio,

 

I am stuck on loading screen for a while now. Existing tabs still work but opening new tabs or refreshing a tab gives me a forever loading screen with Creatio 8 Atlas.

 

Yours sincerely,

 

Pascal

 

 

Like 1

Like

1 comments

Hello Pascal, 

 

If it's your on-site instance we'd suggest to try to restart the site/IIS. If it's cloud instance, please contact the support team at support@creatio.com for further investigation, additionally I'd suggest to provide the team with detailed screenshots of the error you have. 

 

Best regards,

Anastasiia

Show all comments