Hi all,

 

I would like to know if and how it is possible to add a font for configuring email account signature.

 

Best regards

 

stefano

 

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Hello,

To upload new fonts and use them in emails, you need to change the values of the system settings "CKEditor fonts list" ("CKEditor fonts list") and "CKEditor default font" ("CKEditor default font"). 

The "CKEditor fonts list" system setting is responsible for which font you will be able to see in the font drop-down list. It should be added to the beginning of the system setting list, with ";". 

Accordingly, in order to use this font, they just need to be installed on the server as a regular font. 

It is also necessary to know that if the recipient does not have this font, he will not see this font.

More information can be found in this instruction.

Best regards,
Antonii.

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Hi, everybody!

 

I work on Classic UI. I have a task: to realize opening mini-page instead of full page in Account Lookup by clicking Add Button. 

 

I managed to do it in runtime mode.

 

To do this, it was necessary to make a change to the basic client module  LookupPageViewModelGenerator.js, the needOpenMiniPage method.

But I couldn't override this basic module in the configuration and connect it to my page.

 

Code of my new LookupPageViewModelGenerator:

define("LVLookupPageViewModelGeneratorV2", ["LookupPageViewModelGenerator"], function(LookupPageViewModelGenerator) {
 
Ext.define("Terrasoft.configuration.LVLookupPageViewModelGeneratorV2", {
extend: "Terrasoft.LookupPageViewModelGenerator",
		needOpenMiniPage: function(entitySchemaName) {
		this.lookupInfo.isQuickAdd=true; // додано
		const notUseSilentCreation = !Terrasoft.Features.getIsEnabled("UseSilentCreation");
		const entityStructure = moduleUtils.getEntityStructureByName(entitySchemaName);
		const editPages = entityStructure.pages;
		const hasAddMiniPage = editPages[0].hasAddMiniPage;
		return notUseSilentCreation && this.lookupInfo.isQuickAdd && !Ext.isEmpty(hasAddMiniPage);
				},
    		});
    return Terrasoft.configuration.LVLookupPageViewModelGeneratorV2;
});

 

Code of my page where lookup is contained:

define("ELFinApplicationAccountPage", ["LVLookupPageViewModelGeneratorV2"],  function() {
return  {
entitySchemaName: "FinApplication",
attributes: {},
messages: {},
details: /**SCHEMA_DETAILS*/{}/**SCHEMA_DETAILS*/,
businessRules: /**SCHEMA_BUSINESS_RULES*/ {}/**SCHEMA_BUSINESS_RULES*/,
methods: {},
diff: /**SCHEMA_DIFF*/[
			{
          operation: "insert",
          name: "LVPartnerWhoRecommended",
          parentName: "AdditionalProfileInfoContainer",
          propertyName: "items",
          values: {
            layout: {
              column: 0,
              row: 6,
              colSpan: 24
            }
          }
        },
         ]/**SCHEMA_DIFF*/
         };
});

 

I wrote this code while I was reading this article: https://community.creatio.com/questions/add-mini-card-contact-lookup-new-optionbutton. But maybe I made a mistake or didn`t take smth into account.

What do I have to do to make this work?

 

Thank you!

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Hello Everyone, 

 

I created a Dynamic DCM that includes some sub-processes to validate lists on my form page. If validated correctly the stage should continue forward. the first stage works just fine it proceeds. When I validate the following one though the stage does not change. I have re-checked my BP multiple times to ensure it has taken the appropriate path and also the result conditions set in order for the case to move forward dynamically and they both check out. Any idea what the issue could be?

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Hello,

 

Here are a few additional steps you can take to troubleshoot the issue:

  • Ensure that the validation logic in your sub-processes is correctly implemented and that it returns the expected results.
  • Double-check the transition conditions between stages to ensure they are correctly configured and that they match the output of your validation logic.
  • Look at the case logs to see if there are any errors or warnings that might give you more insight into why the stage is not progressing.
  • Try testing the process with different sets of data to see if the issue is data-specific.
  • Ensure that the user executing the process has the necessary permissions to move the case forward.
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Hi all,

 

We have noticed that in formatting options of a Rich Text field there is the possibility to 'Align left', 'Center' and 'Align right'.

 

Is there a way to enable also 'Justify' formatting option?

 

Best Regards

 

Stefano
 

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Dear Stefano,

Unfortunately, currently, there is no option to justify the format in Rich text. 

I have created an idea for the R&D team.


Thank you for making Creatio better!

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Hi Community,

I noticed that in the Business Process Configuration, we can set a Static value when open a page.

Is there a workaround to set a static value when opening the page through the page editor configuration or client-side code?

 

Setup via page editor(Can't set static value)

Setup via code (without setup param)

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Resolved using client-side code customization

Hello,
If the page is opened outside of a business process but still requires a static value to be applied, the page must represent an object. You can achieve this by setting up a business rule.

In the business rule, you can define an "If" condition to check whether the necessary field is empty. If it is, the rule will automatically assign the desired value to that field.

Hello Nick,

Thank you for your response.

The reason I want to set a static value for the page parameter when opening the page is that I have a modal for confirming the delete process. The value from the page parameter will be used to determine which object is being deleted when the "YES" button is clicked.

That's why I need to assign a static value to the page parameter based on where the confirmation modal is being used. Currently, i can set static value using the Business Process (BP), but I don’t think it’s good practice to rely on BP only for opening the page.

Unfortunately, there are no default values for page parameters at the moment. I will register this idea for future development.
As for now, this can only be implemented via BP or through development.

Resolved using client-side code customization

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I recently completed the Development on Creatio guided learning course. With my instructor's assistance, I set up a local Creatio instance—labeled Dev1_DEV—on my Windows server.
 

After switching my D1_DEV local development environment to use File System Development Mode instead of the default Creatio IDE mode, I encountered an issue where my Creatio instance failed to load the necessary JS files related to SectionModuleV2 for Classic UI sections (e.g., System Settings, Lookups). I reverted my Web.Config file changes to disable File System Development Mode, which resolved the issue.
 

For reference, I have attached screenshots of the error messages from my console when attempting to access Classic UI sections while File System Development Mode was enabled.
 

Could you help me understand why switching to File System Development Mode prevents access to the required JS files for Classic UI sections? Aside from modifying the Web.Config file, I did not make any other changes to the system. 

Any guidance on resolving this would be greatly appreciated.

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Hello,

 

We recommend checking if all the steps from the article have been completed:

https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…

 

For example, ensure that these values are set:

<fileDesignMode enabled="true"/>
...
<add key="UseStaticFileContent" value="false"/>


All steps must be completed.

Hello Kalymbet,
Hope all is well. 

Thank you for providing that link. I followed its steps listed on the page as follows: 
Enabled file design mode
Disabled UseStaticFileContent 
Compiled my instance (no errors)
Downloaded packages to file system successfully (no errors)
Gave IIS Usr full access to the Terrasoft.Configuration file

I still received the same error. It looks like it is not able to find the SectionModuleV2.js file. 




 

Kalymbet Anastasia,

 

Hello,
 

We also recommend that the user under which the application pool is running should also have full access to the {rootAppFolder}\Terrasoft.WebApp folder

Folder access

Serhii Parfentiev,

Thank you for the suggestion. I added Full control access to the IIS User for the Terrasoft.WebApp folder and I still received the same issue. For reference, I attached an image of the Terrasoft.WebApp security properties. 

 

Hello,
Could you please verify under which user the Application Pool is running? If you have changed the user, please make sure to grant permissions for this user too.

If this doesn't help, additionally please try the following scenario:
1) Deploy the application.
2) Authorize and allow the inner part of the application to initialize (after login, wait for the application to finish loading).
3) Only after that, make changes in the Web.config file to enable development on the file system and follow further instructions. 

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Hi Creatio Community,

 

I'm currently working with batch operations in Creatio and have successfully tested some requests that are working fine.

 

I have a question regarding inserting column values that reference other tables by their respective columns. Specifically, I need to perform operations on a large number of columns and data, which could be time-consuming if I have to manually map the IDs based on their codes.

 

Is there a more efficient way to handle this?

 

Here’s an example of a request I’m working with:

{
	"requests": [
	{
		"method": "POST",
		"atomicityGroup": "g1",
		"url": "City",
		"id": "t3",
		"body": {
			"Name": "TestName",
            "Country.Code": "USA"
		},
		"headers": {
			"Content-Type": "application/json;odata=verbose",
			"Accept": "application/json;odata=verbose",
			"Prefer": "continue-on-error"
		}
	}
	]
}
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Hello,

Creating operations on a large number of columns and data, which could be time-consuming, may lead to performance problems in the future. Please try to avoid big batch operations so as not to face the situation of 100% server CPU utilization.

As a workaround:

  1. You may create a custom Web service and pass the needed data to it.
  2. Create a business process that proceeds with needed data modifications

 

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I can't figure out the tutorial, where to update these stages -- the names, etc.

 

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Hello,

Please navigate to the Page Designer, click on the progress bar, and select set up cases.


After that, you will be redirected to the DCM setup page.
Then please use this article to set it up:

Additionally, you can use this video to learn more about DCM.

Best regards 
Antonii. 

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How to open section programmatically?

 

i need to open 'home' section programmatically as a result of event/command

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Hello!
 

You can achieve this without code by creating a business process that will be triggered and open the required page.


You can read more about business processes on the Creatio Academy:

https://academy.creatio.com/docs/8.x/no-code-customization/8.1/category/process-administration

Regards,
Orkhan

in my case thats not an option.... 

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Hello, everyone! 


I've stumbled upon a request from a client who wants his product images (from the attached files) to be shown to whoever is viewing the product in a tab "Images" from said product. 

I've created the tab without any trouble and associated the "Gallery" component to it, linking the "Uploaded file" (SysFiles) with the correct data souce filter (id from my record = "Record ID" from Uploaded file). It just shows me a picture of a camera.. 

 

 

Inside the "SysFile" object, the only options I have as to "fileType" are "File", "Link" and "Link to object"... Should there be a "jpg" or something like that for the image to be shown there? 

---

What other solution is there for it to be displayed? 

I've searched that on classic UI that was possible, but saw no proof of how it was done. 

 

Btw, i'm on version 8.2.0.4183.

 

Hope yall can help me. 

Thanks! 

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