Video player for Creatio - File not found

Dear community,

 

We have installed the 'Video player for Creatio' add-on from the marketplace.

See: https://marketplace.creatio.com/app/video-player-creatio

 

When adding a video to the section's attachments, there is a 'Play video'-button.

However, when clicking this button, a 'Server error'-page is shown (404 - File or directory not found.)

This is the URL: https://vynova-group.creatio.com/0/rest/VideoPreview/GetHtml?fileId=eac…

 

Any idea what the problem is and how to fix?

 

 

Kind regards,

Vincent

 

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1 comments

Hi Vincent!

We reviewed the add-on and reproduced the issue on our end. That was an out-of-the-box compilation-related error. When installing the package, the system did not compile and did not generate static content. We plan to fix this problem in future versions of Creatio. For the time being, I recommend recompiling your system.

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