Hi,

I would like to know if there are any issues with creating a new application from the application hub, with a new page and section in Version 8.0.4? We are still in Classic UI but from the application hub I can only create Freedom UI sections. Will I run into issues or should I continue to create new sections using the Wizard until we have upgraded to Freedom UI?

Thank you!

Hayley

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Hayley Paul,

We just continue to create and modify sections in Section wizards and still are using Classic UI. And we use Application hub only for installing package



Kind regards,

Vladimir

Hi 

 

The Application Hub only allows you to create Freedom UI sections. Sections created in the Application Hub that are not supported in Classic UI.

Hi Bogdan, thank you for the response. Therefore, I need to upgrade to Freedom UI in order to create these new sections from the application hub?

Hayley Paul,

 

The application hub (creating Freedom UI) is already available in your version. 



Please find more information here.

Hi Bogdan,

Thank you for your reply. I have read the documentation and I have created an application in the Application hub. Then I tried adding the section to a workplace but it does not get added (no error message, just never loads in the workplace). Is this what you meant by these sections are not supported in Classic UI? Could my users still access and work with this new Freedom UI section from "My Applications" workplace?

Hayley Paul,

 

You can add your new Freedom UI section to any workplace. 

If you have an error while adding please contact support team on this matter. 

OK that is good news. So just to confirm, this new section that I create in the Application hub will be Freedom UI. My Creatio instance is ALL classic UI but this one new section will be available in that workplace and when the user selects that section, it will open as Freedom UI. Correct?

Would that new section be fully functional in my system and live with the other classic UI sections? 

Hayley Paul,

We just continue to create and modify sections in Section wizards and still are using Classic UI. And we use Application hub only for installing package



Kind regards,

Vladimir

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Does anyone know how to remove a Business Process Notification. I have one where the process log has been cancelled and one where the process log does not even exist, but the notifications are still showing as needing to be actioned. Assuming some kind of DB update but not sure the correct table etc. Thanks

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Hello!

 

In this case, you can delete values from the "SysProcessElementToDo" table using the lookup functionality. As an example, set up columns to view "Title" and "Created On" to compare the record.

 

I would like to warn you not to delete system values that may be needed for the system to work. Delete only the values you mentioned.

Is there any general customisability around the notifications system? Specifically for Freedom UI, but in general would be useful to know too - with alerts just showing a red dot on Freedom UI if there's even a single notification, having a few Business Process Tasks outstanding (as we expect in our business case) for a user prevents them seeing that any "Reminder" notifications have come in since they last looked at the panel. This could lead to them missing important notifications.

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We have an object that we no longer need and would like to essentially retire it by hiding it from view of the users across the system, including from object lists they see while creating dashboards.  I tried checking off the "Show in advanced mode only" checkbox at the object level thinking this would achieve the desired effect but the change would not take after publishing the object and the checkbox shows as unchecked again.

 

I have a few questions:

-Is the "Show advanced mode only" checkbox the appropriate and best solution for essentially retiring an object and hiding it from view of users?

-Are there alternative options that would achieve the same effect?  I would think changing the object permissions to remove view access from everyone would work.

-Any ideas why the "Show advanced mode only" change wouldn't be taking?



For background, we are on Creatio 8.0.6 with an on-prem instance.

 

 

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Hello!

 

We recommend using the "Show advanced mode only" option for essentially retiring an object. 

Unfortunately, there are currently no other alternatives to this functionality. 

 

Regarding your issue with the checkbox not being ticked:

We have tested this logic and unfortunately could not reproduce it on the version in question. As this is a point case, we need to analyse the issue in more detail to provide a solution. To do this, we ask you to contact our technical support team at support@creatio.com.



Best regards, 

Anton

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Hi,



On normal fields, it's easy to deactivate the ability to create new records for a specific field on a page. But when adding a list pointing to another object, I have not seen the ability to do so .



Am I missing a parameter option or it is not yet possible ?



 

Thanks,



Damien

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Any ideas ? community ? Creatio ?

Hello!

 

Unfortunately, as of now, there is no such possibility.

 

Thank you so much for your idea. We've registered it in our R&D team backlog for consideration and implementation in future application releases. Thank you for helping us to improve our product.

Kyrylo Atamanenko,

Thank you for your input! 

Do you have any guide in the academy to fix this in coding in the meantime ? Because it is an issue that was not existent in Classic UI Details and is quite an issue reported by all our clients....

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Hello,

I want to place 2 fields in Flex container, and make first field wider than second one.

But they appearing with equal width.

 

How can I set width of them?



Thank you!

Vladimir

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Seems like you might want a grid container (Area from the Layout Elements section of the page designer) within that flex container? These would keep the relative sizes of the 2 fields proportionally the same through resizing. For example, below I added a grid container with 6 columns to the flex container, and set the width of the first field to 4 columns (by clicking & dragging the resizer on it) and the width of the second to 2 columns. Number of columns can be adjusted to allow you to get the ratio you want:

 

Seems like you might want a grid container (Area from the Layout Elements section of the page designer) within that flex container? These would keep the relative sizes of the 2 fields proportionally the same through resizing. For example, below I added a grid container with 6 columns to the flex container, and set the width of the first field to 4 columns (by clicking & dragging the resizer on it) and the width of the second to 2 columns. Number of columns can be adjusted to allow you to get the ratio you want:

 

Harvey Adcock,

That's great! Thank you!

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I'm getting below error while installing "SMPageRefresh",

The INSERT statement conflicted with the FOREIGN KEY constraint "FKYru8eiQRBeFoEfawvRwKSlCy2o". The conflict occurred in database "SaEENU_5379138_0529", table "dbo.SysCulture", column 'Id'.

Kindly let me know how to proceed further.  

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Hello,

 

Please contact the developer of this connector directly at support@solutionsmetrix.com for further assistance with this matter.

 

Best regards,

Yuliya

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Hi,

I have a problem with the new open Activity in an already created Lead.

I create a new lead, I add an activity on that lead and after that, I change the owner of the Lead. Unfortunately the activity owner changes too.

I want to know if it's a core functionality that changes the owner of the activity after I change the owner of it's Lead and if so, how can I deactivate it?

Thank you,

 

Rares

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Hi Ivan,

 

I think, this can be switched off with feature "ChangeEntityActivitiesAndProcessOwner"



Kind regards,

Vladimir

Vladimir Sokolov,

Hi! 

Thank you Vladimir for your response. 

I changed the state into 0 and nothing happens. I changed the code in "ActivityPageV2" and the I have the same result as before. 

Should I make other changes? 

 

Thank you, 

Rares

Could you please check if feature is switched off for every role and cache is cleared?



There is nothing to change in the Page, this functinality is implemented in the EventListener



And it would be nice if Creatio describes all implemented feature in the field 'Description'...



Kind regards,

Vladimir

Hi!

I have an older version of Creatio (8.0.0.5476) and the Feature Toggle doesn't  exists. Is there any possibility to change that from somewhere else?

 

Best regards, 

Rares 

Vladimir Sokolov,

Ivan Rares Marian,

You can find them in database and update:

Select * from "AdminUnitFeatureState" Where "FeatureId" = (Select "Id" from "Feature"

Where "Name" = 'ChangeEntityActivitiesAndProcessOwner')

 

Vladimir Sokolov,

 

Hi,

I checked and in the database the FeatureState is 1 for both of them.

What should I try now?

Best regards, 

Rares 

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Hi,

According to the requirement, I have made inactive stages in Opportunities that are not in use. So, in normal filtering, they are not visible, but I can still see them in advanced filter mode and on dashboards. Since these stages were used in the past, I'm not going to delete them. Please let me know how I can hide inactive stages in the mentioned places?

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Hello!



I recommend using the deactivation object records functionality for the Opportunity stage object:

https://academy.creatio.com/docs/developer/development_tools/creatio_id…

Alona Dolya,

Thank you, for replay

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Hi community, 



I have created a detail and now I wanted to convert the detail into an editable list. The option that is provided in the detail setup is disabled. Then I added the required code in the client module. The detail has been converted to editable list but when I click on the record it is throwing the following error. 

The details regarding the issue are attached below.

Could you let me know how can I convert an already existing detail to an editable one?





Thanks in advance

Goparna Nasina.

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Hello,

 

Could you please provide the code you added and specify where exactly it was added?

 

Best regards,

Yuliya

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Hello,

 

is it possible to set timezone for date/time field? 

By default Creatio displays date/time in current user timezone, but we need to display timezone and date/time in that timezone. And have these columns in the list as well.

Is it possible in Freedom UI?

 

Kind regards,

Vladimir

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Hello Vladimir, 

 

If I understood your request correctly, you'd like to implement the functionality close to real time time zone convertor. 

Unfortunately, such implementation is not possible using basic system tools, but we've registered a corresponding query for our R&D team to consider adding such functionality in the upcoming versions of the system. 

 

I would also suggest to check the below article, it won't cover your business task fully, but could be helpful:

https://academy.creatio.com/docs/developer/front_end_development_freedo…

 

Best regards,

Anastasiia

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