Attachements and Notes

Dear Community,

Could you please provide guidance? Although we've delegated all needed rights to our employees, only the Administrator can add attachments in sections. Other users receive the following message: "File name cannot be null or empty," even though the name and type are allowed and checked.

Thank you for your assistance.

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2 comments

Hello,
 

Please check the access rights for the object with files.
For example: for the Contacts section, the object is ContactFile.

If the issue still persists, please write to us at support@creatio.com.

Best regards,
Orkhan

Dear Orkhan,

 

Thank you for your reply. That was the case. I changed the object files settings, and it worked.

 

Regards,

Patrycja

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