Hello,

 

I am trying running into a problem in my instance where I'm encountering a problem when I publish and compile where I receive a message saying that "One or more errors occurred. Sequence contains more than one matching element"

 

I am unclear as to what this message could be referring to. There error is unclear and I'm unsure as to how to proceed without more information. Has anybody encountered this problem before?

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If it's a compilation error, maybe there is more details in the Compilation errors? In the lookups section, add the "Compilation errors" object to view the contents.

Ryan

Hello Kevin

In my case, the problem was caused by a duplicate lookup object: deleting the duplicate solved the problem.

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Hello Community,

 

       I have created Business Process 1 with three parameters. I can send the GUID from the Form Page, but I also want to pass the SchemaName as a parameter to the Business Process.

 

1] Business Process: ( Process with 3 Parameters: )

 2] Account_FormPage:

How can I send a text value parameter from the Form Page to Process? Can I Send the Multiple Parameters to Business Process? Is there any solution for this?

 

Thanks, 

Ajay K

 

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Hello!

Unfortunately, it is impossible to do it now, but we've registered it in our R&D team backlog for consideration and implementation in future application releases. Thank you for helping us to improve our product.


Thank you!

Hi Andrii,

 

Thank you for your response.

 

I have a question : If I trigger the process from different pages, such as Account_FormPage, Contact_FormPage, or Order_FormPage, is it possible to capture detailed information in the business process flow indicating from which specific page the button was triggered?

 

I'm looking for something similar to how HTTP request header parameters work.

 

Regards,

Ajay K

Hi Ajay,

Unfortunately, when triggering a business process from a button, it's impossible to determine from which specific page the process was initiated using no-code tools. However, we recommend creating a separate business process for each page. This approach lets you know exactly which page the business process was launched from.

Best regards,
Andrii

Hi Andrii Kurta,

 

Thank you for the clarification. I understand that using no-code tools may not allow us.

 

However, I would like to explore whether this can be achieved using code.

 

Could you please guide me on how I might implement a solution using code? Any examples or documentation you can provide would be greatly appreciated.

 

Best regards,

Ajay

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In the dashboards, I'm trying to create a stacked chart. I want to show the count of opportunities by stage by market. I don't know if this is possible or not, but I cannot seem to get it working. The x-axis is showing the opportunity stage and then the data would show the count by market for each stage. Please let me know what I am doing wrong, so we can get this to show. Thanks.

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Best reply

Adam Praiswater,

 

Hi! 

You correctly added series to your dashboards, now to display them according to the market you can add filtration to each series for certain market. 
 

For example:
1 series: market = 'market value'

2 series: market = 'market value'

 

Leave the grouping by Stage and you should achieve your goal.

Have a great day!

Hello,
 

Can you provide the screenshot with the configured chart?

 

 

Malika,

Current set up -

But want each stage to show by the division of market. I have tried to add a second series but that just doubles the number like so but it doesn't let me change the how to group or am I doing something wrong? -

 

Malika,

Does that help and/or make sense what I am trying to achieve?

Adam Praiswater,

 

Hi! 

You correctly added series to your dashboards, now to display them according to the market you can add filtration to each series for certain market. 
 

For example:
1 series: market = 'market value'

2 series: market = 'market value'

 

Leave the grouping by Stage and you should achieve your goal.

Have a great day!

Alina Yakovlieva,

Thank you for your help with this!

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Hello Community,

 

            I have created a business process using a script element that relies on "Newtonsoft.Json.Linq". 

 

 

Scenario 1 : When I add the business process to a custom package, it works perfectly. As shown in below Image

 

#Issue

Scenario 2 : When I add the business process to my app package "UsrG***", it throws an error during publishing due to the Linq dependency.

 

Let me know if you need any more adjustments!

 

Regards,

Ajay K

 

 

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Hello,
 

This situation can occur if your custom "UsrG***" package has the "Compile into a separate assembly" attribute.

Compile

When converting a package to assembly package (AP), transferring a schema with code to a AP, or creating a version of a compiled process, the compilation error "The type or namespace cannot be found" occurs if the code uses types from external libraries located in other packages.
To solve your problem, deselect the "Compile into a separate assembly" checkbox for your package and recompile. This should solve the problem.

remove parameter
 

Thank you.

Hello,
 

This situation can occur if your custom "UsrG***" package has the "Compile into a separate assembly" attribute.

Compile

When converting a package to assembly package (AP), transferring a schema with code to a AP, or creating a version of a compiled process, the compilation error "The type or namespace cannot be found" occurs if the code uses types from external libraries located in other packages.
To solve your problem, deselect the "Compile into a separate assembly" checkbox for your package and recompile. This should solve the problem.

remove parameter
 

Thank you.

Serhii Parfentiev,

Thank you.

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Hi all,

 

In our project we need to produce with Creatio application some .pdf documents. In order to do this we found a Creatio Application (Aspose.PDF connector). This application is not free of charge.

 

We were wondering if exists an OOTB (free of charge) functionality to produce .pdf documents. We are asking since on our view 'production of .pdf document' must be an OOTB functionality. Moreover it's very hard to convince a customer that this functionality it not free of charge.

 

Best Regards

 

Stefano    

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Hello, 

By default, Creatio provides a plugin to be able to upload only in Word format.
https://academy.creatio.com/docs/8.x/no-code-customization/category/pri…;
https://academy.creatio.com/online-courses/article-courses-18

PDF conversion in printables is available after installing this marketplace app https://marketplace.creatio.com/app/asposepdf-connector-creatio. The first 150 conversions are for free, but other conversions require additional payment (prices are available here https://purchase.aspose.cloud/pricing). 

So for test purposes, you can use the free 150 conversions provided in the app. 

We have already registered the idea for our R&D team to implement this functionality in further releases. I will assign your case to this project in order to increase its priority.

Best regards,
Ivan

Besides, this aspose means that your document will go through some 3rd-party service, that is not acceptable by many customers security polices.

So, it is extremely necessary to have this functionality inside Creatio system

Vladimir Sokolov,


Yes, the security issue is often brought up by our clients/prospects too !

Damien

This issue has years!

Clearly the less work to customer need ratio in the Creatio dev pipeline

 

I hope this is the time 

 

We've also had problems with the conection with aspose, besides the security issues, actual failures at certain time

 

 

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I have integrated SOAP service in trial version of Sales Creatio. The test request was successful and returns the response parameters correctly, but when I'm trying to call the webservice in business process and bind the response parameter to auto-generated page, it shown only "Response body" in Process Elements parameter.

 

Please, refer the screenshots attached.

 

 

 

Any guidance would be appreciated!

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My guess is that it is because the web service is returning an array of records and the MemberNumber is from an element in the array/collection. If the web service is really just returning one record, but wrapping it in an array, you could map the field in the web services setup in Creatio as something like (you might need to modify this to match the structure of the json returned from the API):

$.[0].MemberNumber

To specifically get the value from the record at index 0 of the array.

Ryan

How to bind all the records from array/collection in grid from web service response without entity?

Revathi,

You’ll need to use a subprocess and pass each item returned to the sub process. See an article on that here https://customerfx.com/article/working-with-collections-from-a-web-service-element-in-a-process-in-creatio/

Ryan

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Hello! 

 

Would anyone know how to open dashboards in Section view in Creatio free trial?

Is there an additional package I need to install? If yes, what is it? 

 

Thanks,

Jacek

 

 

What I see...

What I am looking for

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Not yet available in Freedom UI sections.

Hi Ryan,

 

I have noticed some other posts where a link to this Academy page was mentioned with information that Dashboards can be added as a tab to a section page. Is this correct? 
 

https://academy.creatio.com/docs/8.x/no-code-customization/8.1/customization-tools/ui-and-business-logic-customization/element-setup-examples/layout-elements/set-up-a-tabs-layout-element

Would the final result be like the one showed on the page below posted by Harry in the post here? https://community.creatio.com/questions/dashboard-data-list-view-freedom-ui 
 

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Hello community,

 

Do you know how I can configure the duplicate widget on account or contact form page like the following snapshot ?

 

 

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In the classic UI I can enable it using the DuplicatesWidget feature.

In the freedom UI it does not work the DuplicatesWidget setting.

Hello,

 

Unfortunately, this widget is not currently available in Freedom UI.

However, we are pleased to inform you that our development team is already aware of this need and is actively considering adding this functionality in future versions of Creatio. Your feedback is valuable and helps us improve our product.

Thank you for choosing Creatio!

 

Hi, 

I hope sooner than later, because indeed, the videos show this widget in Freedom UI ...

@stefano, there are some possibilities provided by the following app: https://marketplace.creatio.com/app/deduplication-freedom-ui-enhancements 

Thanks,


Damien

Damien Collot,

Hi Damien I tried the addon you suggested, this addon doesn't provide the widget feature.

I've doubt, when the functionality will be integrated on the system what will happen for the customer who used the marketplace addon?

Stefano Bassoli,


Hi, it's a good question. For what happens when the functionality gets natively integrated in future versions without the need of the addon.

It's one of those hygiene expected CRM features that is taking too long to re-emerge in Freedom UI. Data quality is paramount in a CRM. 


Damien

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I need to be able to read the name of the current user in a business process so I can insert it in a comment section (not as the GUID).

 

I was thinking I could look up contact (or user) where the ID equals the system variable current user but that doesn't work. 

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You must first create a param in your process with Type=Unique Identifier and set the param value to [#System variable.Current user contact#]

Then you can use that param when reading from Contact

Ryan

Great, thanks Ryan. 

 

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Hello, I would like to get assistance on how to implement the "Account Addresses" detail within contacts section, inside activities for the mobile app. When you view a contact in the mobile app and see their addresses in the "Account addresses" detail you can click the address and it will open the native maps app on your phone so you can get directions. 

 

How do I set this up within the activities section of the mobile app so that if I put in a location, it can be a clickable field similar to Contacts section?

 

Also, is there a way to pull in the contact's address to the activity that can be clicked to open the maps app?

 

Thank you,

 

Eric

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Hello Eric,
Thank you for your question.

Yes, it is possible. For the example, in Configuration menu i added an object (UsrActivityAddress) with a parent object - BaseAddress and a column UsrActivity with data source - Activity, which links UsrActivityAddress with Activity. 

Then go to Mobile application wizard. Here i created a custom workplace and added Activity section to the workplace. In page setup:


Save and go to Configuration. There search you need to search for the name of the detail that mobile wizard provides for the detail on the page you just added. For this search for MobileActivityRecordPageSettings[plus the name of workplace you are adding activity with address to]. In my case it was UsrMobileActivityRecordPageSettingsUsrTestMobile. After that scroll down and find items which represent fields that you added to mobile section page wizard. The name of the detail looks might look like this "UsrSchema302ae53eDetailEmbeddedDetail". Copy the value and go to the top of file.

Then you need to add viewConfigDiff:1
Here you delete those details fields from you mobile page layout and you merge AddressPreview component. If the column name was Address in viewConfigDiff it becomes [name of your detail in mobile wizard]_ItemLayout_[column name]. 

Also note, that this component is not described on the Academy and designed for internal usage thus in not recommended for public usage in current version.

Hope this helps
 

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