Dear,
Each time I reconnect an email (following a problem with the provider) the configured email is added to my contact card.
Is it possible to deactivate the automatic addition of email?
Thank you !
Nicolas
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Dear Nikolas,
To avoid this automatic addition, we recommend the following flow:
1. Reconnect the mailbox, the system will ask if you want to download email for the last week, select "Change settings":
2. Go to the settings, and when changing them, the system will ask if you want to add this email address to the contact communication detail, here you can select no:
Please note that the system will only ask you if you want to add this mailbox if it has not been added yet. So, if you already have this mailbox added to the communication option, please remove it from the contact.
Have a great day!