Timeline & History Visibility

Dear team,

 

We have an observation from 7.18.5 Cloud Version of Creatio. User A has added his email inbox. When User B logs in using User B's credentials and goes to Contact record of User A, User B is able to see all emails sent by User A!

 

This could be a possible security issue unless we are missing something.

Please help us with this.

 

Thanks

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5 comments

Hello Shivani,

 

Please, check the following setting:

 

image.png

 

This option should be disabled for the user in question. In case, this is not enabled for user B - please, reach out to us at support@creatio.com so that we could have a closer look at the problem.

 

Best regards,

Anastasiia

Anastasiia Lazurenko,

I am unable to see this image. Could you please reupload or type out the  setting?

Anastasiia Lazurenko,

Can we have an update on this please?

Anastasiia Lazurenko,

The image is not shown.  What setting/parameter are you indicating here?

Shivani Lakshman,



Is it Resolved?

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