Hello colleagues, in Accelerate Global event on the session "Step-by-step guide to low-code approach realization", Nandeesh Madapadi talk about a process called "Lead from Contact" (here https://youtu.be/7g7AhrwuVX0?t=1675)  I'm sure saw another session were somebody use this process also, but there a lot of videos and cannot find it :-(

Have somebody the package to this process to share it?

 

Thanks in advance

 

Julio Falcón

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Hello Julio,

 

It seems to me that this one is not an OOB process, I was not able to find it on the clean website, sorry.

 

Best regards,

Bogdan

Bogdan Spasibov,

Thanks Bodgan, sure is not an OOB one, but @Nandeesh share with me the video to create it on 

https://drive.google.com/file/d/1ua8XjNuVqLB4h819Os1UXPULsr0kmxEs/view?… if somebody else helps it

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Hi Community,

I want to bind the access rights of a dashboard of a particular section. I tried databinding sysdashboard object with the filter for a particular section and exported the package. I then imported the package to another instance and found that the access rights were reset to defaults.

 

Please help me on how to bind the access rights data of a sectional dashboard.

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Hello Community,

I want to bind the access rights of a sectional dashboard. I tried binding the sysdashboard of the particular section and exported the package. I then uploaded the package and found that the access rights of the dashboard to be set to defaults. 

 

Please help me on how to bind the access rights data.

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Hi Community,

I wanted to bind the access rights data of a dashboard. I tried to bind the data of the dashboard using sysdashboard and filtering it for a particular section. I then exported the package and uploaded in another instance and found that the access rights were not bound. 

Can anyone guide me on how to bind the access rights of a section dashboard.

 

Thank you

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Hi Community,

 

We have this situation, where we need to update every day our currency rates through a business process that we've already implemented. In this process, we receive the latest rate from our api and we create a new record in the CurrencyRate detail with that rate.

Objects: CurrencyRate, Currency.

 

As you can see in the print above, after we added the new record (inside red box), the "Taxa" field, didn't update. We want to know:

  1. How can we solve this issue?
  2. Is there any trigger that is executed when we insert a new record in this detail?

 

Thanks in Advance.

 

Best Regards,

Pedro Pinheiro

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Hello Pedro,

 

Hope you're doing well.

 

To perform the mentioned business task your process needs to:

— read data from "Exchange rate" object, but not from "Currency" object or other objects (in this case the process will be triggered by adding records to the "Exchange rate" object);

— read the exchange rate that is set for your currency and that has "End" (on your screenshot it's "Fim") column value set as NULL (meaning currently active exchange rate).

 

Also, you can use web services for updating daily rate currency. For example, "https://fixer.io/"web service, which we recommended to use in one of our articles:

https://academy.creatio.com/docs/user/no-code_customization/web_service…

 

In the following link, you can find the way of implementation of the mentioned web service:

https://academy.creatio.com/docs/user/no-code_customization/web_service…

 

General information on how to work with currencies can be found here:

https://academy.creatio.com/docs/user/platform_basics/user_interface/wo…

 

Best regards,

Roman

Roman Rak,

 

Hi Roman,

 

I'm working together with Pedro on this issue and we found the problem.

As we bounded the data of "currency" table from pre-prod to prod environment, the exchange rate was filled in in the "Rate" column with the last value in the prod environment.

Once in the prod environment we have deleted the values in the "Rate" column, the currency table is working as expected.

 

Thanks for the help,

Luis

 

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We  have created a process that is triggered when a Lead is saved, and it updates some columns in the just-saved lead. 

Is it possible to force lead edit page refresh after save ?

 

If it is not possible, an alternative could also be to force return to the section page.

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Hello,

I need to change the Activity calendar display so that the calendar entry shows me additional information in the description of the activity. Also I am looking for a way to change the color of the calendar entry based on some conditions. Which modules should I look for to be able to customize these features?

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Hi,

I have added the Projects section to the partner portal, but it does not appear on the workplace.

Please help.

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Hi Ricardo,

 

There are some sections that cannot be added to the portal - those that are managed by product licensed. The projects section requires license and since such license doesn't exist for portal users - it will not be possible to add it to the portal.

 

Regards,

Dean

Dean Parrett,

 

Ok. And what about a custom section I have created and added to the partner portal ? why doesn't it show ?

Hi Ricardo, 

 

Projects section is a part of sales functionality and requires sales enterprise license. Anyway it will not work for portal users, only for internal employees.

As for custom section, it depends on multiple factors. 

1. The operation permissions are not active for portal users. 

2. You already reached the limit for adding custom sections on portal. If you user has assigned customer portal or partner portal license - most likely you have more than 3 custom sections already or more than 3 custom objects are added to the lookup list of objects available for portal users.

3. If your portal user uses self service portal license, the section will not be reflected for him. SELF-SERVICE PORTAL doesn't allow adding custom sections.

 

If none of these points fits please approach the support team. It would be necessary to have a closer look what might be the reason.

 

Regards,

Dean

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Dear mates,

i have a process recording the Lead in the call page if no contact or no account are find for the call number.

Everything works fine except at the end of the process, the call page is never open.

i allready open a support for this problem, and the support made it works.

Since i modify the process, the page no longer opens.

Did i do something bad before disturbing the support ?

thank you,

Nicolas

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Hello Nicolas,

 

What was the change that you've done? And what do you mean by "the call page is never open"? Does it appear as a notification in the right-side pannel?

 

Thank you for the clarifications!

 

Best regards,

Bogdan

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Hi Team,

I couldn't find the SQL Console, which is a very useful tool in marketplace. Is it discontinued?

 

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Krishna, 

In the mean time, if you have it in an existing system, you can export the package to install elsewhere.

Ryan 

Hello Krishna, 

 

The SQL Console add-on is currently being refined. Our Marketplace team will publish the application once it is done. Most likely it will become available in the next two weeks. 

 

Please, let us know in case any further information is required. 

 

Best regards,

Olga. 

Krishna, 

In the mean time, if you have it in an existing system, you can export the package to install elsewhere.

Ryan 

Ryan Farley,

Ryan, I was thinking so but was worried if it will work in latest 7.17 version. Have you tried it in new version?

I would recommend creating a trial app that will be 7.17 and installing the package with SQL-executor to it.

 

Best regards,

Oscar

Oscar Dylan,

Thanks Oscar, will try that.

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