Hello Community,

I have a use case where when a user uploads a contact profile photo, I need to perform specific validations - Eg Check the bit depth & file format of the image. If the bit depth or the format doesn't match, I need to reject the image and show a message to the user. These validations...MoreLess

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Hello Shrikanth, 

Unfortunately, we do not have the exact example of your business task realization. However, we recommend that you take...MoreLess

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Hi all,

Does deleting a contact trigger sync process? If no, how can we do that?

Thanks for your help

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Hello Kavian, 

In the out-of-the-box version of the application, there is no such functionality.  Anyway, you can discuss the...MoreLess

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We've been using the Calculated Metrics addon for some time now, but just recently, it's started showing the wrong list for the object lookup.

Item 'a' correctly shows just the objects:

https://i.imgur.com/B4JZwbB.png

Items 'b', 'c', and 'd', however, show what appear to be pages:

https://i.imgur...MoreLess

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Hello Darian,



Kindly specify the Creatio product and version that you are using. This info will help us reproduce the issue.

Thank you.

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Hello, 

We have a substitute source code schema which is not getting invoked. The same substitute schema is getting invoked in an older version of Creatio. We have followed the instructions mentioned in the following academy articles yet the substitute schema isn't getting involved. 

Older...MoreLess

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Dear Hatim,

I’ve implemented the same functionality on my local instance and it worked properly. Unfortunately, it is hard to determine th...MoreLess

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Our company would like to have this Customer field use the Accounts lookup as default instead of the contacts lookup being show first. I would like to 1. remove the contacts lookup, OR 2. simply move the accounts lookup to be first so it is open by default. The problem we are trying to solve is tha...MoreLess

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Dear Mitch,

In order to implement the required functionality please do the following:

1. Create a replacing client module for the “OpportunityPageV2”...MoreLess

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Hi community, 

We install add on in two "twin" environments (one DEV and one PROD) with same configuration in both, and works fine initially in both, but after 7.16.3 update, PROD doesn't work anymore :(.

Looking for some error as is mentioned into browser console but all appears to be fine...MoreLess

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Dear Ernesto,

Currently PDF converter is not available for all relatively new instances. If your websites databases are quite old and you already...MoreLess

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Hi All,

Because of GDPR regulation i'm looking solution to deny user export sensitive data.

I know that there is a Operation permission  for export "CanExportGrid", but is only applied on section level (not specific columns level).

Second thought is Object permissions which has column level...MoreLess

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Dear Marcin,

Unfortunately, there are no other ways to limit data export. We already had multiple similar requests  from other customers...MoreLess

Dear Marcin,

Unfortunately, there are no other ways to limit data export. We already had multiple similar requests  from other customers...MoreLess

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I would like to add a basic package with all the customization needed for the Contacts and Accounts Objects (and their edit and section pages).

The rest of my customization would be in another package, that would then depend on this basic package and on the other necessary Creatio Packages.

What dependencies should the basic package have ?

Are Base_ENU and UIv2 packages enough ?

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Dear Ricardo,

If you want to develop the customization only for the Contact and Account objects, then I think that the dependency from the...MoreLess

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I thought we were told you could store a library of your emails in creatio for marketing. But I can't see where that would be. 

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Hello Heather, 



Hope that I understand your question correctly. 

If you want to save your custom content block you can simply us...MoreLess

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Hello colleagues,

View settings I have configured do not operate correctly when not activated directly from an unfiltered view. If I change between folders, the configured view formats are not presented as configured, also when I close my session and connect again, the last view is also not presented correctly, please watch video on https://share.vidyard.com/watch/6c5HKQyNyzNDSZkSwMWdub?

Please, your help

Thanks in advance

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Hi Julio,



We have successfully reproduced the issue that you encountered and reported it to the responsible team. We are waiting for the team’s...MoreLess

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