Hello!



When user clicks "Follow the feed" (e.g. in exact Document), they expects to receive notification in CTI-panel on every Feed/Comment added to that Document. 

 

However notifications do not appear. Is it normal behavior or anything wrong?

And is there any option to notify users about Feed/Comment added to the Document they follows?



Thank you

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Hello Vladimir,



It's expected behavior.  



As for now, your business task could be achieved by business process. 

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Hi All,



I could able to add the rich text column from the Freedom UI page using the designer for Contact section.



But when I tried to add the rich text field from the object,





and drag-deop the element from the section wizard, this column seems to be a normal Text field.



Creatio Product version - 8.0.5.2483

How to make this coulmn as actual rich text field similar to which we see in Freedom UI?

 

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I don't believe that data type works for classic pages. Instead you can use the steps in this article to convert a text field to a rich text editor: 

https://customerfx.com/article/adding-custom-rich-text-editors-to-a-pag…

Ryan

I don't believe that data type works for classic pages. Instead you can use the steps in this article to convert a text field to a rich text editor: 

https://customerfx.com/article/adding-custom-rich-text-editors-to-a-pag…

Ryan

Ryan Farley,

It's very useful. What if I want 2 rich text field in one section page. I tried to create 2 rich text field . All are working good except when I tried to upload image. Image is being cloned in both the field. If I upload image in one of the field it is been shown in both as well. Any solution for this issue?

Hi,

 

Please may I ask can the field set as "Rich Text" then be printed without any html characters?

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Hello Community,

How can we set a default Image for image link column in freedom UI?

I want to Change the Image to my own Default Image. Can someone help?

 

Thanks in advance!

Indurthi Yasaswini

 

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Julio.Falcon_Nodos,

Julio, he is referring to the Image column type that can be added to a Freedom UI page. It uses a default icon called "image-placeholder"

Ryan

Hello community,

 

We have tried Localizable images and direct links to SysImage as well. Please give an example of how to use Resources.Images to have a default image set up

Hello,

That image is not a resource image, but a mat-icon. I don't know whether the component has a property to select the default icon. I tried guessing at a few:

  • icon
  • defaultIcon
  • default
  • image
  • defaultImage

None of the above worked. It's possible that it does not have a property to set the initial default icon - but that seems unlikely? Either way, we'll have to wait for more documentation on what properties the component supports I suppose.

Ryan

Which image, this one? 

Julio.Falcon_Nodos,

Julio, he is referring to the Image column type that can be added to a Freedom UI page. It uses a default icon called "image-placeholder"

Ryan

Thanks Ryan, sorry, also have no idea how change it

Hello Yasaswini,

 

You will need to add these fields as shown on the screenshot:

      "placeholderMode":"icon", 

      "placeholder": "eye-blue",

 

 

Best regards,

Yuliya Gritsenko

Yuliya Gritsenko,

Thanks for this Yuliya. How can we go about finding this sort of thing out for ourselves in the new angular components? In the Extjs-based pages, it's easy to look at source to see what things can be done. However, with the angular components, plus everything being minified, it's very difficult to find where to look. Are there any tricks to using devtools to find the source of the components to look for this sort of thing (even if minified)?

Ryan

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Hi Team,

We have created a detail and while creating didn’t opt for “Make the list editable” checkbox [didnt check it] and saved it but now not able to select the box and looks like it is locked.

 

Question : is there a way to check the “Make the list editable” checkbox

 

Thanks in advance!

Regards,

Mayan

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Hi Amritha,

You can also make the editable list in detail following this article - https://academy.creatio.com/documents/technic-sdk/7-13/adding-detail-editable-list

 

No need to create replacing schema if it's your custom detail object because you already have it.



Hope it helps

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Dear Community,

 

is there any way to block the deletion of records of an object for all users and user groups (including system administrators and the supervisor) depending on a lookup value, such as a status.

Adjusting the object permissions still let's sysadmins delete a record.

 

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Hello Markus,

You can write your own EventListeren on onDeletnig event and if your condition is satisfied, you can call base.OnDeleting(sender, e).

If not, it will block the delete action no matter who is the user.

public override void OnDeleting(object sender, EntityBeforeEventArgs e) {
				var entityOrderProduct = (Entity)sender;
            	var OrderProductid = entityOrderProduct.PrimaryColumnValue;
				string name = entityOrderProduct.GetTypedColumnValue<string>("Name");
				if (name != 'someting'){
					base.OnDeleting(sender, e);
				}
			}

 

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Hello!



We have Product field in 'Product in order' detail and we can add Product.Type, Product.Category and other columns in the detail for employee users.

But is no option to add them in the detail for Portal users. It is incorrect way to add such fields and synchronise them (cause there can be a lot of them) to the detail.



How can we display such linked fields in details for Portal users?

Thank you!

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Hello Vladimir,

 

Thank you for your question. There is an intentional limitation for portal users not to be able to display linked objects. That is one of the core differences between the system and portal user.

 

Best Regards,

Dan

So, all characteristics of object (e.g. Product type, Product category, Product code, Product link and so on) should be added additionaly as physical fields to all objects like Product in Order, Product in Invoice, Opportunity product, Product in Contract and so on?

I believe that might be one of the ways to display the needed value. You just need to avoid using linked objects for the portal. 

Can anyone suggest other ways as well to choose the best one?

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Hi Team,

 

We have created two case life cycle [DCM] and the initial stage for both the cycle is not the same. So we cant set the stage as a default as the initial stage is different for Both the cycle and we need to write a business process that as soon as the case is created based on of the field selected in the mini field set the first stage.

 

Question : is it possible to set the first stage based on the field value selected in mini page without writing a business process. How do we set default value for the case life cycle based on the field value selected.

 

Thanks in advance!

 

Regards,

Mayan

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Hello,

 

As for now, there is no option to automatically change the DCM version for all records. 

 

We've registered it in our R&D team backlog for consideration and implementation in future application releases.

 

Thank you for helping us to improve our product. 

 

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Hi Team,

We want to retrieve a specific record by Id along with all the related elements (eg - Retrieve Account A with all of its related Contacts). 

What we already know:

We can retrieve the account record itself along with related records that are linked with lookupfields, like the PrimaryContact

 

Account(0001111-1111-1111-1111-111111231123)?$expand=PrimaryContact($select=Name)

This works, but it returns only one contact, the primary one.

 

Instead, we need an embedded list of contacts, like

{
    "@odata.context": myurl.creatio.com/0/odata/$metadata#Account(PrimaryContact(Name))/$entity,
    "Id": "22222-222222-2222-222222-22222207ba6",
    "Name": "somename",
    "OwnerId": "111111-11111-11111-11111-1111111",
    "CreatedOn": "2022-11-16T21:11:57.214167Z",
    "Contacts“ : [
{object}, {object}
]
}

Given the first URL in the response, we expected that all NavigationProperties would behave the same:

But this collection:

Is not accessible. If we call for :

Account(0002204c-d255-46c0-bea6-0f32e2e07ba6)?$expand=ContactCollectionByAccount

 

We get this error in return:

{
    "error": {
        "code": "",
        "message": "An error has occurred."
    }
}

If we use other expand values, we retrieve meaningful errors like „Could not find a property named xy“, but this error is not self explaining. How can we return an object with an embedded list of children? I know that in this example we also could ask for a list of Contacts filtered by their account, but we cannot do that in all scenarios we have in mind.

Thank you

Petrika

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Hello Petrika,

 

This property cannot be used to retrieve all contacts related to the account and can be used in filtration only. To retrieve related contacts you need to perform the GET query to the Contact object with the correspondent AccountId filter. Using this approach you will be able to get contacts needed.

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Our sales and production processes use multiple funnels. Huge advantage of Creatio is the ability to create multiple funnels with different settings. That is why we chose Creatio when fucked off russian amoCRM.

But the trouble is, we have an opportunity to build several funnels, but we have not the ability to manage several funnels together.

We found the Calculated metric add-on, which allows you to operate with formulas and get, for example, the conversion rate for the sum of two funnels, LTV or the number of sales per client for two funnels.

But it is not clear why you stopped half way and did not create the Lists and Charts in the same way.

THIS IS MEGA USEFUL. It is almost the functionality of Power BI.

Serious competitive advantage

Please clarify if there are any plans to improve it and when?

Thank you!

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Hi Artem,

 

Thank you for the detailed and thorough feedback. We appreciate it.

The developer of the Calculated metrics application is yet to improve it. However, the Creatio R&D department has already devised plans to redesign and enhance the charts interfaces in the out-of-the-box Creatio functionality. While I cannot provide you with an approximate release date, we scheduled the first steps in this direction after the 8.1 Creatio release.

Thank you for your answer.  We will be wait the update. We hope than in charts interfaces appear Filters "like Power BI" which help to use universal reports for different directions of analizes: levels (employee/dep/company) , offices, products ect

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Hello Community,

I'm trying to implement the opportunity Client in creatio Latest version. How can we add diff and attributes in latest version?

I tried in this way, but it didn't work. Is there any way to do the multilookup column or can we do multilookup column in latest version.

{

                "operation": "insert",

                "name": "Customer",

                "values": {

                    "type": "crt.ComboBox",

                    "label": "Customer",

                    "control": "",

                    "listActions": [],

                    "showValueAsLink": true,

                    "controlActions": [],

                    "multiLookupColumns": [

                        "Account",

                        "Contact"

                    ],

                    "layoutConfig": {

                        "column": 1,

                        "row": 1,

                        "colSpan": 1,

                        "rowSpan": 1

                    },

                    "controlConfig": {

                        "enableLeftIcon": true,

                        "leftIconConfig": {

                            "bindTo": "getMultiLookupIconConfig"

                        }

                    }

                },

                "parentName": "SideAreaProfileContainer",

                "propertyName": "items",

                "index": 0

            },

 

Thanks in advance! 

Regards,

I Yasaswini

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Hi,

Unfortunately, for now, you cannot create a multi-lookup column on the Freedom UI page. 

We already created a request for our R&D team to add this feature in the future version.

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