How to set up the first stage as default in the section which has two case lifecycle [DCM] based on a field?

Hi Team,

 

We have created two case life cycle [DCM] and the initial stage for both the cycle is not the same. So we cant set the stage as a default as the initial stage is different for Both the cycle and we need to write a business process that as soon as the case is created based on of the field selected in the mini field set the first stage.

 

Question : is it possible to set the first stage based on the field value selected in mini page without writing a business process. How do we set default value for the case life cycle based on the field value selected.

 

Thanks in advance!

 

Regards,

Mayan

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1 comments

Hello,

 

As for now, there is no option to automatically change the DCM version for all records. 

 

We've registered it in our R&D team backlog for consideration and implementation in future application releases.

 

Thank you for helping us to improve our product. 

 

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