How to set up the first stage as default in the section which has two case lifecycle [DCM] based on a field?
Hi Team,
We have created two case life cycle [DCM] and the initial stage for both the cycle is not the same. So we cant set the stage as a default as the initial stage is different for Both the cycle and we need to write a business process that as soon as the case is created based on of the field selected in the mini field set the first stage.
Question : is it possible to set the first stage based on the field value selected in mini page without writing a business process. How do we set default value for the case life cycle based on the field value selected.
Thanks in advance!
Regards,
Mayan
Hello,
As for now, there is no option to automatically change the DCM version for all records.
We've registered it in our R&D team backlog for consideration and implementation in future application releases.
Thank you for helping us to improve our product.