Hello,

 

Does Creatio have any implemented logic for versioning the files? I see that the base File object has a "Version" column that is always set to 1, it seems. Can this behaviour be changed? 

 

Thank you!

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Hello,
 

The logic of the Version column value for the file object is located at the event level of the "File" object process as part of the CrtCoreBase package.



You can use development to create a replacement for the object, where you use your own custom logic to assign a value to the Version column when the object event occurs. This implementation requires knowledge of development and writing source code.
You can learn more about events in the system on Creatio Academy.

You can also create a business process (no-code) that will make the necessary changes to the column values when adding/modifying a record.
 

Thank you.

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Hi Community,

 

We are localizing in Italian our application. We are using the OOTB Email Page for sending email and replying to email.

 

In the reply email window we are not able to localize the highlighted label (see attached file) while we do not have problem in localizing send email window.  

 

May we ask some suggesting for addressing our aim?

 

Regards

 

Stefano

File attachments
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Hi,

 

To set localized values for the From, To, and other fields, you need to go to the settings of this field on the editing page and set the localized values as shown in the attached screenshot.

Sergii Zhmurko,

Hi Sergii, thank you very much for your response. We have already localized as per your indication and we suceeded in localized the (New Email window). We are not able ti localize the response window (reply/forward email window) even if the Creatio code page seems to be the same (Email page). 

Regards

Stefano

Hi,

 

Try to apply these localization settings specifically on the reply editing page. 

 

I was able to do this in the base application build.

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Hi community,

I designed a process like following Images in dev site. In Send Email element, I checked "Ignore errors on sending". But Creatio threw error end terminate this process. What is wrong with this? 

Thanks

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Error

 

 

 

 

 

 

 

 

Hello,

 

Please delete all those mailboxes from the program and synchronize them again on behalf of the supervisor user to address this issue. To avoid such a situation in the future, we recommend synchronizing the mailbox once and allowing shared access to it for other system users, as described in the academic article here.

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Dear,

 

I m trying to send to a source code object a guid converted to string format

I allready do this in an other process with the orderId using: 

var orderId = Get("OrderId").ToString();

 

 

When i save and compile my process, i get no error, but when i start the process, i get the following error:

 

My AccountAddressId parameter is an Id:

 

And i set it with the Read Primary Account Address First collection element:

 

 

What wrong m i doing ?

 

Thank you

Nicolas

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Hello Nicolas,

 

The very same process in my local app didn't return the error. Are you sure that the issue is in the accountId parameter, but not in the two other parameters? 

Oleg Drobina,

if i comment the line with the accountAddressId parameter, the process doesn't return me any error, so the problem seems coming from this line.

Oleg Drobina,

Well, i change the var name: accountAddressId to adressId

and now it works, may be i miss something

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Hello everyone,

In our invitation e-mail, we have set the font color to "black" and the background to "light blue".
If the invitation is now opened in Outlook with Office Design "black", the font is automatically changed to "white".

However, the font color should still remain "black".


Can anyone help me with this problem?

 

 

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Hello, 

Does this issue occur only when the  Outlook Office Design is  "black"?

I have the Outlook Office Design color "dark grey". There is no problem with the font color here.

 

Only the Office Design color "black" and "Apply system settings" are changed.

Franziska Tiefengraber,


Possibly,hen O wutlook's "Black" Office Design is applied, it prioritizes high contrast between text and background for better readability. Since your background is "light blue," the default behavior is automatically changing the font color to "white" for optimal contrast.


Please try the following solution: 
Disable Automatic Color Adjustment:

  • In Outlook, go to File > Options.
  • Click on the General tab.
  • Under Personalize your copy of Microsoft Office, select the Office Theme as desired (e.g., Colorful, White).
  • Crucially, check the box next to "Never change the message background color."
  • Click OK.
     

This setting prevents Outlook from automatically adjusting the font color based on the background, ensuring your black font remains.

Thank you very much for your help!

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Hello community, 

I want to test sending an email function in Trial site

Can it possible?

Thanks 

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Hello,

 

It is possible to send the emails from the trial version of the site.

However, you have to set up the app password on the Google side.

 

Detailed information can be found here: https://support.google.com/accounts/answer/185833?hl=en

 

Happy to help!

Hi Hanna Skalko,

According to the two pictures I posted above, I turned off feature 2-Step Verification, then entered my email and password (I went to Google and login Email to confirm that both are corrected). However, Trial reports an incorrect email or password error.

It is not possible, is it?

Đặng Văn Chức,

Many email services no longer allow basic auth ad instead require OAuth. To use gmail in a trial you must:

  1. Turn on 2-step verification
  2. Set up an app password (only allows you to do this if 2-step verification is on)
  3. Use the app password for the password when adding the account to the trial

Ryan

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Hi, all!

 

Could anyone clarify, do user's access rights depend on the order in which organizational roles are added on the detail of the user's form? I mean is it important if I add organizational roles for one user in the order

Role1

Role2

Role 3

and for another user in the order 

Role 2

Role 1

Role 3

 

And give them the same functional role (only one)?

 

I'm asking because now those two users can see different amount of the records of the same object and the only difference in their rights is that order.

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Hello!

 

Please note that order of organizational roles in the details does not affect anything. So do not pay attention to it.

In case users see different amount of the records, please recheck object permissions and make sure that they are granted for both users.

Hi!

Please use the Prefix for object name (SchemaNamePrefix) system setting to set up the schema prefix:
https://academy.creatio.com/docs/8.x/no-code-customization/customizatio…

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Inside the Contact object, I need to show data from a related object: New Custom object.

How can I show this related data on the "Additionnal information" custom tab?

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This was not yet resolved
 

Hello,

 

You can add an Expansion Panel. Link

 

After that, add a List component by specifying the necessary object in the 'Object' field in the settings. Link.

 

All information about configuring in Freedom UI is available here.

 

Hello Anastasia, I followed your steps but when I run the Client 360 page to see the result, the new tab does not appear.

How can the IDeas ID = Contact ID? It does not make sense , but it seems like the only choice available...

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I created new App "NewIdeas"

I am putting a business rule based on a "Status" criteria in place but it will not work correctly: In all cases , the Tab "Completion" remains hidden.

Tab hidden rules (see below)

 

 

 

Tab show rules (see below)

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Issue was resolved by chaging the logic to: Equal to Other statuses, Save, Save, exit - Login and restart the app.
Solution to Show/Hide problem

Hello,

 

We see that you have already created a case regarding this issue directly for our support team and we will process the request in that case.

Good!

Where is the boundary between official Support ticket and the end-user community?

Issue was resolved by chaging the logic to: Equal to Other statuses, Save, Save, exit - Login and restart the app.
Solution to Show/Hide problem

This issue is resolved.

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Hi, I tried to make a grid caption in two lines, first I added a
tag to the title of the header

 

 

but the second line was hidden somewhere behind the table elements.
Then I added my own CSS (a copy of InnerListedGridHtmlGeneratorCSS.css)

added padding-bottom: 60px to the fixed-captions-wrap class and it made it two-line, but
now it overlaps the first lines of the list.

 


Can you advise me on how to fix this or any other way to make the labels span two lines?

 

 

.fixed-captions-wrap-width(@scrollWidth) {
    .fixed-captions-wrap {
        width: calc(~"100% - @{scrollWidth}");
    }
}
.grid.grid-listed.inner {
    @fixed-header-height: 37px;
    padding-top: @fixed-header-height;
    .listed-grid-line:not(:last-child) {
        border-bottom: 1px solid #e5e5e5;
    }
    .fixed-captions-wrap .grid-captions {
        box-shadow: 0 1px 1.9px 0.1px rgba(0, 0, 0, 0.28);
    }
    .listed-grid-line {
        display: flex;
    }
    .grid-listed-row {
        margin: 0;
        padding-top: 6px;
        padding-bottom: 6px;
    }
    .fixed-captions-wrap {
        z-index: 1;
        position: absolute;
        top: 0;
        left: 0;
        height: @fixed-header-height;
        overflow: visible;
        background-color: white;
        width: 100%;
        padding-bottom: 60px;
    }
    .grid-captions.fixed-header {
        position: absolute;
        padding-top: 9px;
        padding-bottom: 5px;
        font-size: 13px;
    }
    label {
        font-size: 1em;
    }
    .grid-scroll {
        overflow: auto;
    }
    .grid-bottom-spinner-space {
        position: relative;
    }
}
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Hello Andrii,

 

Basic capabilities don't allow the column to multiline properly. Yes, the <br> tag can be added, but this will make the title overlap the top border of the detail that is between the records and column titles. The only possible way is to play with CSS, but unfortunately we don't have any specific example for it.

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