At the moment, there is no option to automatically change the case version for all leads using standard system functionality.
We consulted with the R&D team, and there is currently no ready-made solution for this scenario. However, similar cases have already been registered, and your request has also been added to help raise the priority for implementation in future versions.
You can also try to implement the functionality with a business process. Unfortunately, we do not have examples of such implementation.
Hello everyone! Has anyone ever come across this issue when trying to open a case in configuration ?
I checked for the dcm setting record for this sys schema uid and it existed in the database. Also any information about how dcm setting work would be great Thank you!
Just found a quick solution. By opening the case from the page rather than from configuration it works. After that i could open it from configuration as well
