Hi Team,
I am facing issue when logging into Locally deployed Creatio instance: `http://localhost/D2_pg`.
Additionally, I noticed there is a service/Api `PreloadSysSettings` that is responding with `500: Internal Server` error.
But able to open Package-configuration screen. (screenshot below)
Kindly help me in resolving this issue as I have implemented a lot of customization through coding in this instance.
Like
Dear Souresh,
Kindly create a request to our support team at support@creatio.com so that we can provide you with the necessary assistance.
I have already created ticket to support. They advised me to post this query on community.
Please need your assistance
Hi Orkhan,
Could you provide the steps to grant access ?
Hi Orkhan,
I granted access to all folders for the IIS user, still facing the same issue:
Up until last week, all instances were functioning correctly. However, none of them are working now & it is unclear to me what has caused this issue.
souresh khandelwal,
Greetings,
Please create a support request via email to support@creatio.com and provide the site logs. Also, mention that the issue has already been discussed in the community and that a ticket was requested along with the logs.
Thank you.
Regards,
Orkhan