Localhost is not working

Hi Team,

I am facing issue when logging into Locally deployed Creatio instance: `http://localhost/D2_pg`. 

 

Additionally, I noticed there is a service/Api `PreloadSysSettings` that is responding with `500: Internal Server` error.

But able to open Package-configuration screen. (screenshot below)

Kindly help me in resolving this issue as I have implemented a lot of customization through coding in this instance.

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Dear Souresh,

Kindly create a request to our support team at support@creatio.com so that we can provide you with the necessary assistance.

I have already created ticket to support. They advised me to post this query on community. 

 

Please need your assistance

souresh khandelwal,

Greetings,

Please grant access to all folders for the IIS user.

Regards,
Orkhan

Hi Orkhan,

Could you provide the steps to grant access ?

souresh khandelwal,


Hello, 

Screenshots are attached, I hope they will be helpful: 

 

 

Regards,
Orkhan
 

Hi Orkhan,

I granted access to all folders for the IIS user, still facing the same issue:


Up until last week, all instances were functioning correctly. However, none of them are working now & it is unclear to me what has caused this issue.

souresh khandelwal,

Greetings,

Please create a support request via email to support@creatio.com and provide the site logs. Also, mention that the issue has already been discussed in the community and that a ticket was requested along with the logs.

Thank you.

Regards,
Orkhan

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