Hi Community,

 

We've this situation where we need to get a specific attachment from a specific object. In order to do that we've created a new process that is using the "Process File" process element to get the Attachment, as you can see bellow:

The problem is, the "Process File" element only shows the default objects files. How can I receive the attachments from my custom objects through this element?

 

Note: Both custom object and process are on the same package.

 

Thanks in advance.

 

Best Regards,

Pedro Pinheiro

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Hello Pedro, 

The files from custom objects are available by default. For example, i've created custom section called Test2. 

No additional setup is needed. Make sure to re-log after creating custom sections in order for changes to take place.  



Best regards, 

Yurii. 

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Hi Community,

On my application I've used the Aspose.PDF connector plugin for Creatio! Then, I created a new printable and set the "Convert to PDF" property true, as you can see in the image below.

 

 

After that, I create a new process in which I am using the plugin process element (Save printable) and in that element I set the parameter "Conver to PDF" to true but the attachment is always saved as a .docx file, regardless of setting of the parameter "Convert to PDF" be true or false.

 

Can you help me solving this issue and explain me why the document saved in the attachments is always in .docx format?

 

Thanks in Advance.

 

Best Regards,

Pedro Pinheiro

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Hi Pedro,

 

I apologize for the delay. The [Save printable] element was developed when both .docx and .pdf formats were available out-of-the-box. As such, the "Convert to PDF" parameter is not compatible with the Aspose connector for Creatio. The team in charge does not plan to update this feature in the add-on.

 

However, note that Creatio released the [Process file] business process element to generate custom MS Word or Fast Report reports in version 7.17.2.

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Hi Community,

I've some questions about using this business process element "Open Edit Page".

Is it possible to use this element without creating activities behind it? 

I would like to use this element in my process everytime I cancel or create a new record. Is it possible to open a new record page without creating a new activity? 

 

Thanks in Advance.

 

Best Regards,

Pedro Pinheiro

 

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Hi Pedro,

The only other way to achieve this that comes to mind is to add a script task in your process to send a message for the user back to the client. You can see how to do that here: https://customerfx.com/article/sending-a-message-from-server-side-c-to-…

Then, in the client, you'd have to listen for that message, check to see if it is for the current user and then navigate to the record: https://customerfx.com/article/programmatically-navigating-to-a-page-in…

In order for that to work, you'd have to add your code in the client to something that is available in all pages, so you'd add it to something like MainHeaderSchema.

Ryan 

Hi Pedro,

 

Records created in the CTI-panel upon calling the "Open edit page" element are system records and disabling these system records creation is not possible in the current application logic. But we will ask our R&D team so they could add this functionality as an improvement into their functionality development roadmap.

 

Thank you for helping us to make our application better!

 

Best regards.

Oscar

Hi Pedro,

The only other way to achieve this that comes to mind is to add a script task in your process to send a message for the user back to the client. You can see how to do that here: https://customerfx.com/article/sending-a-message-from-server-side-c-to-…

Then, in the client, you'd have to listen for that message, check to see if it is for the current user and then navigate to the record: https://customerfx.com/article/programmatically-navigating-to-a-page-in…

In order for that to work, you'd have to add your code in the client to something that is available in all pages, so you'd add it to something like MainHeaderSchema.

Ryan 

Ryan Farley,

I've tried implementing your solution and it worked. Thank you.

 

Best Regards,

Pedro Pinheiro

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Hello Community!

 

I would like to call a web service using a soap request, but in this case I want to use the UserTask "Call Web Service" for that. Anyone have some sample of how to build it?

 

Thanks!

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Hello Federico,

 

You can find detailed instructions on how to call any web services from a business process in the Calling web services from business processes Academy article. Also, you can take a look at the Studying Web service documentation article that describes how to call the web service and what kind of response it will return.

 

Please, let us know in case any further information is required. 

 

Best regards, 

Olga. 

Hello Olga,

In my understand the web service element is not supporting soap request. If that is the case can you please give me a example of that?

 

Hello Federico,

 

Please, refer to the previously created Community post about SOAP Service Call: https://community.creatio.com/questions/soap-service-call

 

Please, inform us in case you require any additional assistance. 

 

Thank you in advance!

Olga. 

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