Im trying to get the details columns to be saved within a package, does anyone know how to do this?

Like 0

Like

2 comments

Hello Oliver,

I have the details of how to include the default column layout in a package in this article: 

https://customerfx.com/article/including-the-default-column-layout-for-…

Ryan

Is there any better resources? This doesnt seem to be working for me.

Show all comments

Hello,

 

Is there a way to give access to users to import only selected objects and not the entire objects available in the application?

 

Thank you

Like 2

Like

2 comments

Hello,



Unfortunately, it's not possible to cover such a case with basic functionality. You can either enable import/export for the entire system or disable it for the entire system. There is no way to regulate in which sections it can be downloaded and in which it cannot, unfortunately.

 

We've registered it in our R&D team backlog for consideration and implementation in future application releases.



Thank you for helping us to improve our product. 

 

Yes, would be great addition !

Show all comments

Dear,

 

We want to refresh a Freedom UI page from a business process.

This process is triggered when a field has been modified and will do some calculations.

After that, the page should be refreshed.

 

In Classic UI, there was an add-on in the Marketplace of it could be fixed with sending a message from a script task which was processed by a method in the javascript page.

 

Is this still an option in Freedom UI? Or is there another solution?

 

Kind regards,

Vincent

Like 0

Like

1 comments

Hello, 

You can see how to do this for a Freedom UI page here 

https://customerfx.com/article/receiving-server-side-messages-in-a-crea…

That article shows how to receive the message, the article links to another article that shows how to send the message from the process. As for refreshing the page once you get the message, see https://customerfx.com/article/refreshing-reloading-page-or-list-data-o…

Also, just to point out, this sort of thing won't be necessary in 8.0.7, which is due out soon. There will be a built in way where you can set an option in the object for it to auto refresh called "Enable live data update". Checking this will handle the sending of the message and refreshing any UI bound to the object automatically when the object is modified in processes etc.

Ryan

Show all comments

This is where the import goes wrong I believe, Ill also attach the error file

 

2023-03-23 11:15:09,006 Error occured while performing operation on "app" item, UId = 11621e60-d54b-aebd-b8f8-f3f7f6804db0.

2023-03-23 11:15:09,026 System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.

 

Any help is appreciated, ive checked their the same product, though slightly different versions

 

https://drive.google.com/file/d/1qkg5RdL_RhsU5oCuvlHxixhGobLl9Lg_/view?…

Like 1

Like

2 comments
Best reply

Hello!

 

This error may occur in case of incorrect cleaning of Redis. Please clear the Redis cache using the flushall command.

 

We will be glad to help with any other questions.

Ive tried finding any items with that ID and havent been successful, I've actualized all my data I think and installed / compiled it all

Hello!

 

This error may occur in case of incorrect cleaning of Redis. Please clear the Redis cache using the flushall command.

 

We will be glad to help with any other questions.

Show all comments

Hi Community,

 

I have this requirement where I need to refresh the form page of my record using the refresh button of the new Freedom UI. This button was created with the help of the page designer, as you can see on the image bellow.

 

 

However, when I try to refresh the page by clicking on the created button. Creatio, instead of refreshing the current page data, it loads the data from another record.

 

Before refresh:

 

After refresh:

 

Could you please help me understand this behaviour and explain me how can be solved.

Thank you in advance.

 

Best Regards,

Pedro Pinheiro

Like 2

Like

2 comments

Seems to be an 8.0.6 bug

Hello Pedro!

 

Thank you for your post and sorry for invonvenience caused by this problem. This behaviour was removed in version 8.0.7 which is going to be released very soon.

 

 

 

 

Show all comments

https://drive.google.com/file/d/14bXG1fyxZCbehwAVJIHvBv6TdTwKPz0s/view

 

I get this error every time I try to import an application, whats going wrong?

Like 0

Like

7 comments
Best reply

Hello,



Please use the following script:

 

CREATE OR REPLACE FUNCTION "GetInstallPkgInfo"()

    RETURNS TABLE (

        "Product"              VARCHAR(250),

        "ConfigurationVersion" VARCHAR(250),

        "PrimaryCulture"       VARCHAR(250)

    )

AS $$

DECLARE

    Product VARCHAR(250);

    AppName VARCHAR(250) = 'creatio';

    UseAppName BOOL = FALSE;

    ConfigurationVersion VARCHAR(250);

    PrimaryCulture VARCHAR(250);

    SysAdminUnit_AllUsers UUID = 'A29A3BA5-4B0D-DE11-9A51-005056C00008';

    HasBankSales BOOL;

    HasBankCustomerJourney BOOL;

    HasLending BOOL;

    HasMarketing BOOL;

    HasSalesEnterprise BOOL;

    HasSalesCommerce BOOL;

    HasSalesTeam BOOL;

    HasServiceEnterprise BOOL;

    HasCustomerCenter BOOL;

    HasStudio BOOL;

    HasAlmPortal BOOL;

    HasAlmProxy BOOL;

BEGIN

    SELECT

        ssv."TextValue"

    INTO ConfigurationVersion

    FROM "SysSettingsValue" ssv

    INNER JOIN "SysSettings" ss ON ss."Id" = ssv."SysSettingsId"

    WHERE ss."Code" = 'ConfigurationVersion'

        AND ssv."SysAdminUnitId" = SysAdminUnit_AllUsers;

    SELECT

         c."Name"

    INTO PrimaryCulture

    FROM "SysSettingsValue" ssv

    INNER JOIN "SysSettings" ss ON ss."Id" = ssv."SysSettingsId"

    INNER JOIN "SysCulture" c ON c."Id" = ssv."GuidValue"

    WHERE ss."Code" = 'PrimaryCulture'

        AND ssv."SysAdminUnitId" = SysAdminUnit_AllUsers;

    --region check root packages

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'BankSalesSoftkey%') THEN

        HasBankSales = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'BankOnboardingSoftkey%') THEN

        HasBankCustomerJourney = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'Lending%') THEN

        HasLending = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'MarketingSoftkey%') THEN

        HasMarketing = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesEnterprise') THEN

        HasSalesEnterprise = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesCommerce') THEN

        HasSalesCommerce = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesTeam') THEN

        HasSalesTeam = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'ServiceEnterpriseSoftkey') THEN

        HasServiceEnterprise = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'CustomerCenterSoftkey') THEN

        HasCustomerCenter = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'Studio%') THEN

        HasStudio = TRUE;

    END IF;

    

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'Environments') THEN

        HasAlmPortal = TRUE;

    END IF;

    

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'TeamCityIntegration') THEN

        HasAlmProxy = TRUE;

    END IF;

    --endregion

    SELECT

        CASE

            WHEN HasBankSales AND HasBankCustomerJourney AND HasLending AND HasMarketing

                THEN 'bank sales & bank customer journey & lending & marketing'

            WHEN HasBankSales AND HasBankCustomerJourney

                THEN 'bank sales & bank customer journey'

            WHEN HasSalesEnterprise AND HasMarketing AND HasCustomerCenter

                THEN 'sales enterprise & marketing & customer center'

            WHEN HasSalesEnterprise AND HasMarketing AND HasServiceEnterprise

                THEN 'sales enterprise & marketing & service enterprise'

            WHEN HasSalesCommerce AND HasMarketing AND HasCustomerCenter

                THEN 'sales commerce & marketing & customer center'

            WHEN HasSalesTeam AND HasMarketing AND HasCustomerCenter

                THEN 'sales team & marketing & customer center'

            WHEN HasSalesTeam AND HasMarketing

                THEN 'sales team & marketing'

            WHEN HasSalesEnterprise

                THEN 'sales enterprise'

            WHEN HasSalesCommerce

                THEN 'sales commerce'

            WHEN HasSalesTeam

                THEN 'sales team'

            WHEN HasMarketing

                THEN 'marketing'

            WHEN HasServiceEnterprise

                THEN 'service enterprise'

            WHEN HasCustomerCenter

                THEN 'customer center'

            WHEN HasAlmPortal

                THEN 'alm studio'

            WHEN HasAlmProxy

                THEN 'alm studio proxy'

            WHEN HasStudio

                THEN 'studio'

            WHEN HasLending

                THEN 'lending'

            WHEN HasBankSales

                THEN 'bank sales'

            WHEN HasBankCustomerJourney

                THEN 'bank customer journey'

            ELSE '?'

        END

    INTO Product;

    IF (UseAppName = TRUE) THEN

        Product = CONCAT(AppName, ' ', Product);

    END IF;

    RETURN QUERY (

        SELECT

            Product              AS "Product",

            ConfigurationVersion AS "Version",

            PrimaryCulture       AS "Culture"

        );

END;

$$ LANGUAGE plpgsql;

SELECT

    "Product",

    "ConfigurationVersion",

    "PrimaryCulture"

FROM "GetInstallPkgInfo"()

Im running the following on the machine im exporting from: Version 8.0.3.2908 Sales enterprise

importing into: Version 8.0.6.3429

 

Does the version need to be the exact same?

Hello Oliver,



What is the bundle of the target website, Sales enterprise as well? 

 



 

Bogdan,

Yeah, Im not sure 100% if the one im exporting from is, but im pretty sure its Sales Enterprise too

 

Is there any way to confirm what version youre running?

Oliver Crowe,

The below SQL script will give the product version.



Note: This is MSSQL and if you use other DBs please update the syntax wherever applicable.

DECLARE @ConfigurationVersion nvarchar(250)
DECLARE @PrimaryCulture nvarchar(250)
DECLARE @Product nvarchar(250)
 
DECLARE @SysAdminUnit_AllUsers uniqueidentifier = 'A29A3BA5-4B0D-DE11-9A51-005056C00008'
 
BEGIN
SELECT  @ConfigurationVersion = TextValue
FROM SysSettingsValue ssv
INNER JOIN SysSettings ss on ss.Id = ssv.SysSettingsId
WHERE ss.Code = 'ConfigurationVersion' 
	AND SysAdminUnitId = @SysAdminUnit_AllUsers
 
SELECT @PrimaryCulture = c.Name
FROM SysSettingsValue ssv
INNER JOIN SysSettings ss on ss.Id = ssv.SysSettingsId
INNER JOIN SysCulture c on c.Id = ssv.GuidValue
WHERE ss.Code = 'PrimaryCulture'
	AND SysAdminUnitId = @SysAdminUnit_AllUsers
 
SELECT @Product =
CASE
     WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankOnboardingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankSalesSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'Lending%')
	 THEN 'bpmonline bank sales & bank customer journey & lending & marketing' 
     WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankOnboardingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankSalesSoftkey%')
	 THEN 'bpmonline bank sales & bank customer journey' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesEnterprise')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'ServiceEnterpriseSoftkey')
	 THEN 'bpmonline sales enterprise & marketing & service enterprise' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesEnterprise')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline sales enterprise & marketing & customer center' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesCommerce')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline sales commerce & marketing & customer center' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesTeam')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline sales team & marketing & customer center' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesTeam')
	 THEN 'bpmonline sales team & marketing'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesTeam')
	 THEN 'bpmonline sales team'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesCommerce')
	 THEN 'bpmonline sales commerce'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesEnterprise')
	 THEN 'bpmonline sales enterprise'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name Like 'MarketingSoftkey%')
	 THEN 'bpmonline marketing'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline customer center'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'ServiceEnterpriseSoftkey')
	 THEN 'bpmonline service enterprise'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'Studio%')
	 THEN 'bpmonline studio'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'Lending%')
	 THEN 'bpmonline lending'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankSalesSoftkey%')
	 THEN 'bpmonline bank sales'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankOnboardingSoftkey%')
	 THEN 'bpmonline bank customer journey'
	 ELSE  '?' END
 
SELECT @Product Product, @ConfigurationVersion Version, @PrimaryCulture Localization
END

 

 

BR,

Bhoobalan Palanivelu.

Bhoobalan Palanivelu,

 

Im using PostgreSQL - All MSSQL syntax checkers ive tried also says this syntax is wrong and I cant seem to get anything that will run from this, I cant find any conversions that work manually and ive tried using online converters too

 

None of the syntax works, could you please be more specific in what I can do to get it working

 

If you scrolled slightly further down the page you got that code from you'd have seen me commenting that it doesnt seem to work.

Hello,



Please use the following script:

 

CREATE OR REPLACE FUNCTION "GetInstallPkgInfo"()

    RETURNS TABLE (

        "Product"              VARCHAR(250),

        "ConfigurationVersion" VARCHAR(250),

        "PrimaryCulture"       VARCHAR(250)

    )

AS $$

DECLARE

    Product VARCHAR(250);

    AppName VARCHAR(250) = 'creatio';

    UseAppName BOOL = FALSE;

    ConfigurationVersion VARCHAR(250);

    PrimaryCulture VARCHAR(250);

    SysAdminUnit_AllUsers UUID = 'A29A3BA5-4B0D-DE11-9A51-005056C00008';

    HasBankSales BOOL;

    HasBankCustomerJourney BOOL;

    HasLending BOOL;

    HasMarketing BOOL;

    HasSalesEnterprise BOOL;

    HasSalesCommerce BOOL;

    HasSalesTeam BOOL;

    HasServiceEnterprise BOOL;

    HasCustomerCenter BOOL;

    HasStudio BOOL;

    HasAlmPortal BOOL;

    HasAlmProxy BOOL;

BEGIN

    SELECT

        ssv."TextValue"

    INTO ConfigurationVersion

    FROM "SysSettingsValue" ssv

    INNER JOIN "SysSettings" ss ON ss."Id" = ssv."SysSettingsId"

    WHERE ss."Code" = 'ConfigurationVersion'

        AND ssv."SysAdminUnitId" = SysAdminUnit_AllUsers;

    SELECT

         c."Name"

    INTO PrimaryCulture

    FROM "SysSettingsValue" ssv

    INNER JOIN "SysSettings" ss ON ss."Id" = ssv."SysSettingsId"

    INNER JOIN "SysCulture" c ON c."Id" = ssv."GuidValue"

    WHERE ss."Code" = 'PrimaryCulture'

        AND ssv."SysAdminUnitId" = SysAdminUnit_AllUsers;

    --region check root packages

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'BankSalesSoftkey%') THEN

        HasBankSales = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'BankOnboardingSoftkey%') THEN

        HasBankCustomerJourney = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'Lending%') THEN

        HasLending = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'MarketingSoftkey%') THEN

        HasMarketing = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesEnterprise') THEN

        HasSalesEnterprise = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesCommerce') THEN

        HasSalesCommerce = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesTeam') THEN

        HasSalesTeam = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'ServiceEnterpriseSoftkey') THEN

        HasServiceEnterprise = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'CustomerCenterSoftkey') THEN

        HasCustomerCenter = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'Studio%') THEN

        HasStudio = TRUE;

    END IF;

    

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'Environments') THEN

        HasAlmPortal = TRUE;

    END IF;

    

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'TeamCityIntegration') THEN

        HasAlmProxy = TRUE;

    END IF;

    --endregion

    SELECT

        CASE

            WHEN HasBankSales AND HasBankCustomerJourney AND HasLending AND HasMarketing

                THEN 'bank sales & bank customer journey & lending & marketing'

            WHEN HasBankSales AND HasBankCustomerJourney

                THEN 'bank sales & bank customer journey'

            WHEN HasSalesEnterprise AND HasMarketing AND HasCustomerCenter

                THEN 'sales enterprise & marketing & customer center'

            WHEN HasSalesEnterprise AND HasMarketing AND HasServiceEnterprise

                THEN 'sales enterprise & marketing & service enterprise'

            WHEN HasSalesCommerce AND HasMarketing AND HasCustomerCenter

                THEN 'sales commerce & marketing & customer center'

            WHEN HasSalesTeam AND HasMarketing AND HasCustomerCenter

                THEN 'sales team & marketing & customer center'

            WHEN HasSalesTeam AND HasMarketing

                THEN 'sales team & marketing'

            WHEN HasSalesEnterprise

                THEN 'sales enterprise'

            WHEN HasSalesCommerce

                THEN 'sales commerce'

            WHEN HasSalesTeam

                THEN 'sales team'

            WHEN HasMarketing

                THEN 'marketing'

            WHEN HasServiceEnterprise

                THEN 'service enterprise'

            WHEN HasCustomerCenter

                THEN 'customer center'

            WHEN HasAlmPortal

                THEN 'alm studio'

            WHEN HasAlmProxy

                THEN 'alm studio proxy'

            WHEN HasStudio

                THEN 'studio'

            WHEN HasLending

                THEN 'lending'

            WHEN HasBankSales

                THEN 'bank sales'

            WHEN HasBankCustomerJourney

                THEN 'bank customer journey'

            ELSE '?'

        END

    INTO Product;

    IF (UseAppName = TRUE) THEN

        Product = CONCAT(AppName, ' ', Product);

    END IF;

    RETURN QUERY (

        SELECT

            Product              AS "Product",

            ConfigurationVersion AS "Version",

            PrimaryCulture       AS "Culture"

        );

END;

$$ LANGUAGE plpgsql;

SELECT

    "Product",

    "ConfigurationVersion",

    "PrimaryCulture"

FROM "GetInstallPkgInfo"()

Cherednichenko Nikita,

 

This is the best solution for PostgreSQL, thanks!

Show all comments

We have many many business rules per page. Some are very complicated. We are considering restructuring our build to cut down on the number of rules per page.

My question is - does having so many business rules slow down the loading of each of my pages? 

Like 1

Like

3 comments

Hello,



A large number of business rules on a page can affect the speed of its loading, as the size of the object increases.

Two or three rules will not make any obvious changes to the page's performance. While a larger number of complex rules can actually affect the download speed.



We recommend that you contact our support team if you think that the page's performance is too slow, even despite the number of configured rules. (support@creatio.com)

Pavlo Sokil,

is it the same for business processes per object?

 

Heather Mahley,

Good afternoon,

The situation is different with business processes.

 

Complex processes affect not only a specific section, but also the performance of the system as a whole.

 

Therefore, we do not recommend running a large number of complex business processes at the same time, and we recommend optimizing them by removing unnecessary elements from them.

Show all comments

We're setting up access rights in our system and the contacts under "Our Company" are being assigned the access right of "all employees". How can we prevent all of our users from seeing the "Our company" account and contacts under that account? We are using record permissions for each organizational role to only see accounts and contacts within that role, but we want users to see all accounts under the organizational role of "all employees" with the exception of "our company".

Like 1

Like

1 comments

Hello Teresa,

If there is a need to restrict access to one specific record you can delete the access rights for this record directly on this record page with a help of "Set up access rights" option. Still the record will be available for the system administrators.

If you need to change the access rights for the contact records connected to this account, it can be done with a hep of custom business process that will read all the contact records where the Account = the_needed_account_record and with a help of "Change access rights" business element will delete or grant needed access permissions.

I'd also suggest to test the solution first on test- or dev- site before applying it in the production site.

Best regards,

Anastasiia

Show all comments

Hello I'm getting this issue after install the package from the marketplace https://marketplace.creatio.com/app/access-rights-setup-wizard-creatio

 

Like 0

Like

3 comments

Hi Federico!

I have installed this app and compiled the configuration successfully. Please send us more information to help us reproduce this issue:

1. What is your Creatio product and version?

2. When did you install the app? Was it the first installation or an update?

3. Have you modified the app package?

Hi Irina Lazorenko,

 

I update the version from the marketplace, I tried to delete the previous app and reinstalled and same issues shows up. Version is Sales Enterprise 8.0.4.1870.

There is a case open in support with the access to the site if you want to check.

Hi Federico!

To resolve this issue, take the following steps:

  1. Delete the Access rights setup wizard for Creatio app.
  2. Compile the configuration.
  3. Install the app from Creatio Marketplace.
Show all comments

Can we hide a section from a workplace for a certain time frame?

 

Regards

Sivanesan

Like 0

Like

1 comments

Hello,

 

If you need to hide the section for some time for a specific user or group of users/role, you can simply remove the section for the needed time from a Workplace in which the user/group of users or specific user role is working and once needed add it to the Workplace again. 

You may also consider creating a separate Workplace for this user/users so it will be easier to manage. 

However, the user will still be able to access records or a section by a direct link for example, if you need to prevent it, we'd suggest considering changing access rights for the object for the user/user role. 



If we are talking about hiding a section for a specific timeframe, for example from 4 to 5 pm each day, such implementation can be done only by means of additional development. 

 

Best regards,

Yuliya Gritsenko

Show all comments