Hello,

Could you please elaborate a bit on the issue you have? Is there any specific error while using the functionality?

Anastasiia Zhuravel, WordPress auto-updated to 6.2 from 6.1.1 last night and since then, the entries are stuck in my wordpress database and not going into Creatio. I'm using Gravity Forms and I'm not seeing any error message. I also tested another form we use in Drupal 7 and these work fine

Hi Christelle,



Thank you for bringing this issue to our attention.

The connector you are referring to is no longer supported. As such, we have removed it from the Marketplace.

We recommend setting up the integration using the following functionality instead:

 

https://academy.creatio.com/docs/user/customization_tools/web_services

 

https://academy.creatio.com/docs/user/setup_and_administration/base_int…

Christelle Samson,

Hi Christellle,

 

We have found a new way to integrate WordPress forms using WP engine version 6.2 and upper. Please take a look at the article below. I hope this solution will be helpful for you.

HOW TO CONNECT WORDPRESS FORMS TO CREATIO

Hello Stefano, 



Yes, it is possible to create an email content block without using MJML code. There are various ways to create email content blocks, such as using HTML code.



Best regards,

Orkhan Gojaev

Orkhan,

I would like to use the html embedded editor for editing html directly in the email designer.

I can cut and paste an html snippet on email designer, but the end user have to use an external html editor.

Is it possible to use the content block and the relative embedded editor without MJML?

Many anti-spam/anti-virus software remove the html comments used by MJML in the body of emails, so emails received by recipients differ from the preview shown by creatio.

Hello Stefano Bassoli,

Could you please explain in more detail when and why end users have to use an external HTML editor, and what issues you are facing with the current editor you are using? Additionally, I'm interested in learning more about the problems with your markup, so that I can better understand your needs. If possible, please provide me with a detailed description of the situation so that I can provide you with more specific information.



Best regards,

Orkhan Gojaev

Hello,

This error could occur due to a missing assembly binding redirect, which means that the application is trying to load a version of the assembly that is not compatible with the version installed on the system.

To troubleshoot this error, you can try the following steps:

1. Check if there are any missing assembly binding redirects in the web.config file of the application.
2. Check if there are any conflicting versions of the assembly on the system that could be causing the issue.
3. If the application is running in an Azure Functions environment, check if the correct version of Azure Functions is being used.
4. Check the logs for more information. 

Hello!

When you are creating an event in a certain service (Google Calendar, for example), there is an option to create a link that adds an event to the google calendar:

If you want a universal link, you would need to generate an .ics file and put a link to it into the email.

You can add such links to the email template and hide them under text, buttons or images.

Best regards,

Max.

Hi Robert,

As for now, sending trigger emails to the users with the "Do not use email" checkbox is currently not possible via basic tools. 



We've registered it in our R&D team backlog for consideration and implementation in future application releases.

Thank you for helping us to improve our product. 

Hello Bogdan,

thanks, I already know that, because that's the same answer I got from the support...and that'S also the reason I'm trying my luck with the community!

BR,

Robert

Hi, 

I shared with you the link how to add and configure Macros: 



https://academy.creatio.com/docs/user/marketing_tools/email_marketing/e…

Hello,

You can find all the campaign options here:

https://academy.creatio.com/docs/user/marketing_tools/marketing_campain…

Could you explain your business goal in more detail?

Kalymbet Anastasia,

Hi, sure I have a campaign we need start and stop due some conditions, so I can change from a Process some campaigns values, but cannot Start it from the process (or I don't know how to do it).

If I have a manual start campaign, it has a button to start it https://prnt.sc/PRhNgH_YhpGI, and if it has a start date defines we have the Schedule campaign button https://prnt.sc/fzSsKfTPvJ0a, so in both cases the campaign need a manual action to start immediately or to schedule to start in the specified date.

My question is, can I from a process trigger the actions behind the buttons, or start it when manual or schedule when has a start defined date?

Thanks for your help and support

Regards

Julio Falcón

Kalymbet Anastasia,

Hello, have you some idea how to solve what I exposed?

Hello Julio,

At this moment full macros link will not work for tracking, but there is a workaround with a link+macro tail.

So at this point instead of [#Contact.UsrButtonProdID2#] you will proceed with https://www.implementos.cl/[#Contact.UsrButtonProdID2#]?bpmtrackid=4

The domain of the website will be the same for the recipients, but the content will be dynamic.

Thank you for bringing this issue to our attention. We will consider making this mechanism more user-friendly in future releases.

Best Regards,

Dan

Thanks to anticipate the solution Dan, I will document it also

It appears when Creatio “see“ where must be a URL, a non-URL string, as is the case of a macro, it “think” there aren't any URL to track, and didn’t add the tokens, to complement Dan comment, what I did to solve the problem:

* In images I introduce, on the image address, the first part of the image URL “https://images.ClientWebStore.com/” and add the field using macro to complete the URL with the specific image address, getting something like this in the Image URL: https://images.ClientWebStore.com/[#Contact.UsrImgProdID2#], in the UsrImgProdID2 field I have the rest of the URL, like this "img/1000/HERCAR0005-1.jpg"
 
* For the Product, in Link to Open add “https://www.ClientWebStore.com/” and later the rest of the product URL from the macro, resulting value getting something like this https://www.ClientWebStore.com/[#Contact.UsrButtonProdID2#]  and works as is expected, Creatio add all the expected tokens. In the UsrButtonProdID2 field I have the rest of the URL to open the product page in the store, like "inicio/productos/ficha/gata-hidraulica-32-toneladas-HERCAR0005"

IT WORKS! thank you very much!

Dear Julio,

Unfortunately, it is not possible to insert information from details into macros. One account can have many records in the detail and the macro can only use one record. 

The "Connected objects" list displays only the objects that are present as columns in Contacts\Account.



We already have a task registered for our R&D to implement such functionality in future updates.

Sorry for the inconvenience.

Thanks Pavlo, would be great to have the possibility to add a detail of Recommended Products, to contact, in the email, for example.

Hello Julio,

SalesUp has a marketplace add-on that might work for your needs. See https://marketplace.creatio.com/app/salesup-enhanced-template-macros-cr…

Ryan

Ryan Farley,

Thanks Ryan, I'll try it!

Regards

Julio

Ryan Farley,

Sorry, I didn't see your previous reply :-(

Thanks Ryan, I told with SalesUp guys, and they confirm me, specifically what we need is not possible with the app, as they answers me: " The main function of our solution is to use data, taken from details (tables, lists...) to create templates with the help of macros. "