Hello community,
our customer needs to send out trigger emails from a campaign to contacts who have the "Do not use email" flag set at that moment.
The emails are confirmations for the contact persons that they have registered for an event, so that is completely fine from a legal and GDPR perspective (=legitimate interest).
However, it is currently not possible, because trigger emails miss the functionality that is available in bulk emails with the "system email" flag, which causes Creatio to skip the evaluation of the "do not use email" flag before sending the email.
Does anyone know of a way to work around this? Programming would also be fine.
Thanks in advance and br,
Robert