Is this a known issue? When any of our users try to upload a template to an excel report, it fails without an error message. The "template uploaded" box does not get checked. Any other users experiencing this or have troubleshooting suggestions?

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Hi Mitch,

 

Yes, this issue was reported, however we were unable to reproduce it. Please specify the following to help us reproduce the issue:

your Creatio product and version

add-on installation date

send us a template file without confidential data in a private message

 

Kind regards,

Ivan.

We are using Creatio Service, Sales, and Marketing v7.18.3 install date 11/1/2017

Mitch Kaschub,

Hi Mitch!



I recommend updating your add-on to the latest version as this issue was fixed in it.

You can find the latest version on this page:

https://marketplace.creatio.com/app/excel-reports-builder-creatio

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Hello community, while installing ExcelReportBuilder on the production environment I get the following error:

2021-12-15 17:58:14,812 Terrasoft.Common.DbOperationException: 23503: insert or update on table "SysPackageDataLcz" violates foreign key constraint "FKfg1JPl35PDx2FCE8Oagxv7VAMIc" ---> Npgsql.PostgresException: 23503: insert or update on table "SysPackageDataLcz" violates foreign key constraint "FKfg1JPl35PDx2FCE8Oagxv7VAMIc"

   at Npgsql.NpgsqlConnector.d__157.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

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This is not an issue with the Excel reports package but is due to an issue with new systems only including two records in the SysCulture table (that is my assumption of the issue). The package will attempt to write data to the SysPackageDataLcz table for cultures that do not exist in the system and cause the constraint violation when the package is installed.

If you report it to support, you can reference my open case about this issue #SR-01065588

Ryan

This is not an issue with the Excel reports package but is due to an issue with new systems only including two records in the SysCulture table (that is my assumption of the issue). The package will attempt to write data to the SysPackageDataLcz table for cultures that do not exist in the system and cause the constraint violation when the package is installed.

If you report it to support, you can reference my open case about this issue #SR-01065588

Ryan

Thank you Ryan, in fact I noticed afterwards that the environment had some major problems. I wrote to the support.

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Hi, community. We have the excel report builder add-on installed. It works fine for all sections except Leads. This is the error message we get:

 

 

When I save changes to the section in the section wizard, it saves them fine. The object compiles correctly. How can I dind out which column is the problem?

 

Thanks!

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Trying to run an Excel Report, for Leads, with the "include all columns" checkbox enabled.  When run, get this error:

Object reference not set to an instance of an object.

 

In the f12 console of the browser, I see this:

"The Id column is not declared in the ViewModel of the menu item"

 

Thoughts?

 

Thanks!

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Hello Chris,



This message doesn’t mean that something is broken or works in the wrong way.

It doesn’t influence the system's performance at all.



According to the information from our development team, this message appears in the Console due to the existing part of a code that was modified and currently is out of use.

It is shown to our developers as a reminder that adjustments are to be done.



Best regards,

Bogdan

Bogdan,

 

Thanks, but what about the error that prevents us from running the report:

 

Object reference not set to an instance of an object.

 

Thanks!

 

Chris

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Hi all.  I have created some custom reports and exported them as xlxs.  I am looking at the DATE data from Creatio objects that appear in the xlxs files. 

  • What is the format used in the Date fields ?
  • What MS Excel function will display this data in a human readable format?
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Hello Charles,

What you need to do is create a template for the Excel report. In the date columns, you can add cell formatting in any date format you'd like. Then upload the template for the Excel report and from then on the report will use the date format you specified in the template. I have a video tutorial of how to do this here: https://customerfx.com/video/using-templates-for-excel-reports-in-creat…

Ryan

Hello Charles,

What you need to do is create a template for the Excel report. In the date columns, you can add cell formatting in any date format you'd like. Then upload the template for the Excel report and from then on the report will use the date format you specified in the template. I have a video tutorial of how to do this here: https://customerfx.com/video/using-templates-for-excel-reports-in-creat…

Ryan

Perfect help, thank you

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hello colleagues

 

On Creatio 7.17.2 (Cloud, updated by Creatio) I cannot upload Excel Templates.

 

I also delete extensions .jar, and .apk regarding what publish some time ago @Ryan Farley on https://customerfx.com/article/failure-to-upload-template-for-excel-rep…

 

But on a new site (demo) on v 7.17.1 without to modify nothing regarding extensions I can upload without any problem. I report this to Creatio Support, but they ask me to publish the problem here.

 

Thanks in advance

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Hello Julio,

 

Thank you for the detailed video. I saved the link and removed it from the post.

 

I was able to reproduce the issue and forwarded it to the relevant team for further analysis.

Ivan Leontiev,

Thanks Ivan

Hi

I have the same problem. Did you find the solution ?

Thanks

Hi Tiffany,

 

The team is still investigating this issue. I will let you know as soon as we have more information.

Ivan Leontiev,

Thanks Ivan

Any news about this case? I have the same problem

Hello Julio, Tiffany and Daniel,

 

The team fixed this issue. Install the updated package from Creatio Marketplace to resolve it on your end.

Hi Ivan Leontiev,

 

When I install the updated package are giving me the following mistakes that I don't understand.

Any idea how to solve it?

2021-04-21 18:30:27,256 Errors and (or) warnings occurred while compiling configuration dll
2021-04-21 18:30:27,271 Autogenerated\Src\IntReportHelper.IntExcelExport.cs(110,54) error CS0433: The type 'ExcelPackage' exists in both 'EPPlus, Version=4.1.0.0, Culture=neutral, PublicKeyToken=ea159fdaa78159a1' and 'EPPlus, Version=4.5.3.2, Culture=neutral, PublicKeyToken=ea159fdaa78159a1'
2021-04-21 18:30:27,271 Autogenerated\Src\IntReportHelper.IntExcelExport.cs(273,31) error CS0433: The type 'ExcelWorksheet' exists in both 'EPPlus, Version=4.1.0.0, Culture=neutral, PublicKeyToken=ea159fdaa78159a1' and 'EPPlus, Version=4.5.3.2, Culture=neutral, PublicKeyToken=ea159fdaa78159a1'
2021-04-21 18:30:27,271 Autogenerated\Src\IntReportHelper.IntExcelExport.cs(110,11) error CS0433: The type 'ExcelWorksheet' exists in both 'EPPlus, Version=4.1.0.0, Culture=neutral, PublicKeyToken=ea159fdaa78159a1' and 'EPPlus, Version=4.5.3.2, Culture=neutral, PublicKeyToken=ea159fdaa78159a1'
2021-04-21 18:30:27,271 Autogenerated\Src\IntReportHelper.IntExcelExport.cs(84,49) error CS0433: The type 'ExcelPackage' exists in both 'EPPlus, Version=4.1.0.0, Culture=neutral, PublicKeyToken=ea159fdaa78159a1' and 'EPPlus, Version=4.5.3.2, Culture=neutral, PublicKeyToken=ea159fdaa78159a1'
2021-04-21 18:30:27,271 Autogenerated\Src\IntReportHelper.IntExcelExport.cs(84,11) error CS0433: The type 'ExcelWorksheet' exists in both 'EPPlus, Version=4.1.0.0, Culture=neutral, PublicKeyToken=ea159fdaa78159a1' and 'EPPlus, Version=4.5.3.2, Culture=neutral, PublicKeyToken=ea159fdaa78159a1'
2021-04-21 18:30:27,271 C:\Program Files\dotnet\sdk\3.1.301\Microsoft.Common.CurrentVersion.targets(2081,5) warning MSB3243: No way to resolve conflict between "EPPlus, Version=4.5.3.2, Culture=neutral, PublicKeyToken=ea159fdaa78159a1" and "EPPlus, Version=4.1.0.0, Culture=neutral, PublicKeyToken=ea159fdaa78159a1". Choosing "EPPlus, Version=4.5.3.2, Culture=neutral, PublicKeyToken=ea159fdaa78159a1" arbitrarily.
2021-04-21 18:30:35,410 When application installed, an error(s) occured

 

Hi Daniel,

 

This means you have another package with the EPPlus library. Creatio does not allow you to install the same library twice.

Any idea in how to delete the ERPlus library?

Hi Daniel,

 

Unfortunately, the responsible team cannot remove the EPPlus library from the app package. Would you consider removing the library from the other package installed on your site?

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Hi Community,

 

In my application, I installed a new Plug-In ( https://marketplace.creatio.com/app/excel-reports-builder-creatio). 

 

The problem is, when I select the file that I want to download, it does not work at first, I need to click twice in order to be able to download it.

 

Do you have any idead why is this happening?

 

Thanks in Advance.

 

Best Regards,

Pedro Pinheiro

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Hi Pedro,

 

I had no issues with generating a report in Studio Creatio, Enterprise Edition, version 7.17.2.

 

Please send us more information to help us reproduce this issue. What we need the most are the name of your Creatio product and its version. Moreover, do you use *.xlsx file templates in your reports? Can you see any error messages in the console after clicking to generate a report?

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Dear team

 

Today I’ve installed on production tenant the "Excel report builder" available on the marketplace.

Before installing it I tried to install on a test tenant and everything is fine.

Now, when I try to add the new section “Excel reports” to Studio workplace I receive an error on the browser console and the section doesn't appear on workplace.



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I get this often with the Excel reports builder package. Usually after logging out and back in (sometimes after a couple of times) it usually lets me add it to the workplace eventually. Not sure why this happens, but it only ever seems to happen for me with this package (and happens often with this one)

Ryan

In the mean time, you can still navigate to the Excel reports section by entering the url

/0/Nui/ViewModule.aspx#SectionModuleV2/IntExcelReportSection/

Ryan

Thank yo very much Ryan.

 

Hi Stefano,

 

To apply the changes, we recommend logging out and logging back into the application again (just like Ryan says above). If the issue persists, try adding any basic section to the workplace first, and after that add the 'Excel reports' section.

 

Hope this helps.

Thank you very much Svetlana!

The second trick has worked!

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Dear,

i m building a Custom Call Report as i build other report on other section.

when i try to execute the following report:

 

On Firefox, the page reload on the home page.

On Chrome, i retrieve a xlsx file that excel can not open.

If i open the file with a text editor i ve got the following informations:







    

    

    Creatio



    

    



var Terrasoft = Terrasoft || {};

Terrasoft.CurrentUser = Terrasoft.CurrentUser || {};

Terrasoft.CurrentUser.userType = "General";Terrasoft.CurrentUser.isDataIsolationEnabled = false;Terrasoft.CurrentUser.isSystemOperationsRestricted = false;Terrasoft.CurrentUser.externalAccessId = "00000000-0000-0000-0000-000000000000";



var sysValues = {CURRENT_USER:{value:"c405bc7f-fdb3-4a2f-a063-7d0233791b39",displayValue:"Nicolas LEZORAY"},CURRENT_USER_CULTURE:{value:"f092cdfe-1e5b-4196-8e52-2ad8bac5f71d",displayValue:"fr-FR"},PRIMARY_CULTURE:{value:"a5420246-0a8e-e111-84a3-00155d054c03",displayValue:"en-US"},PRIMARY_LANGUAGE:{code:"en-US",value:"6ebc31fa-ee6c-48e9-81bf-8003ac03b019",displayValue:"English (United States)"},CURRENT_USER_CONTACT:{primaryImageValue:"7a6b9189-5332-496d-8f66-5def6a2358f1",value:"ac722bc6-e4b0-4c30-857c-ac0b18a3a538",displayValue:"Nicolas LEZORAY"},CURRENT_USER_TIMEZONE_OFFSET:120,CURRENT_USER_TIMEZONE_CODE:"Romance Standard Time",CURRENT_USER_ACCOUNT:{value:"f0b9ba04-f4b2-438e-80af-ad7c346695c6",displayValue:"ABPost"},CURRENT_WORKSPACE:{value:"07ba2497-d09b-40ef-92d3-d56f01d426fa",displayValue:"Default"},CURRENT_MAINTAINER:{value:"Customer",displayValue:"Customer"},CURRENT_MONEY_DISPLAY_PRECISION:2,CUSTOMER:null,MAX_ENTITY_SCHEMA_NAME_LENGTH:128};

var Terrasoft = Terrasoft || {};

Terrasoft.core = Terrasoft.core || {};

Terrasoft.core.enums = Terrasoft.core.enums || {};

Terrasoft.core.enums.SysValue = Terrasoft.core.enums.SysValue || {};

for (var sysValueItem in sysValues) {

    Terrasoft.core.enums.SysValue[sysValueItem] = sysValues[sysValueItem];

};

Terrasoft.appTitle = "Creatio";

Terrasoft.sessionId = "cmkbvumygmihpfa00nm2clal";

Terrasoft.productVersion = "7.16.4.1731";





var Terrasoft = Terrasoft || {};

Terrasoft.LoggerSettings = Terrasoft.LoggerSettings || {};

Terrasoft.LoggerSettings.loggerName = 'ClientLogger';

Terrasoft.LoggerSettings.infoLogEnabled = true;

Terrasoft.LoggerSettings.errorLogEnabled = true;







Terrasoft.Resources = Terrasoft.Resources || {};

Terrasoft.Resources.CultureSettings = Terrasoft.Resources.CultureSettings || {};

Terrasoft.Resources.CultureSettings.dateFormat = "d/m/Y";

Terrasoft.Resources.CultureSettings.timeFormat = "H:i";

Terrasoft.Resources.CultureSettings.shortDayNames = ['Di', 'Lu', 'Ma', 'Me', 'Je', 'Ve', 'Sa'];

Terrasoft.Resources.CultureSettings.monthNames = ['Janvier', 'Février', 'Mars', 'Avril', 'Mai', 'Juin', 'Juillet', 'Août', 'Septembre', 'Octobre', 'Novembre', 'Décembre'];

Terrasoft.Resources.CultureSettings.numberGroupSizes = 3;

Terrasoft.Resources.CultureSettings.startDay = 1;

Terrasoft.Resources.CultureSettings.decimalSeparator = ',';

Terrasoft.Resources.CultureSettings.thousandSeparator = ' ';

Terrasoft.Resources.CultureSettings.currentCultureId = 'f092cdfe-1e5b-4196-8e52-2ad8bac5f71d';

Terrasoft.Resources.CultureSettings.currentCultureName = 'fr-FR';

Terrasoft.Resources.CultureSettings.dateSeparator = '/';

Terrasoft.Resources.CultureSettings.shortMonthDayPattern = 'd/m';

Terrasoft.Resources.CultureSettings.shortYearMonthPattern = 'm/Y';

Terrasoft.Resources.CultureSettings.isRightToLeft = false;



Terrasoft = window.Terrasoft || {};

Terrasoft.preLoadedSysSettings={"FinishedTaskColor":{value:"#A0A0A0",dataValueTypeName:"TEXT",isCacheable:true,displayValue:"",code:"FinishedTaskColor"},"PrimaryCurrency":{value:"c0057119-53e6-df11-971b-001d60e938c6",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Euro",code:"PrimaryCurrency"},"InvoicePaymentStatusDef":{value:"02794bf5-52e6-df11-971b-001d60e938c6",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Brouillon",code:"InvoicePaymentStatusDef"},"DocumentStatusDef":{value:"0226b053-52e6-df11-971b-001d60e938c6",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Planifié",code:"DocumentStatusDef"},"DefaultTax":{value:"c7ec6b33-a9d6-df11-9b2a-001d60e938c6",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"TVA20",code:"DefaultTax"},"KnowledgeBaseCodeMask":{value:"{0}",dataValueTypeName:"TEXT",isCacheable:true,displayValue:"",code:"KnowledgeBaseCodeMask"},"FacebookConsumerKey":{value:"",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"FacebookConsumerKey"},"FacebookConsumerSecret":{value:"",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"FacebookConsumerSecret"},"StructureExplorerColumnEditPageSchemaUId":{value:"5d2ea6f0-f1ad-43e8-bdb2-5313ddf6a920",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Paramètres de la colonne",code:"StructureExplorerColumnEditPageSchemaUId"},"ConfigurationVersion":{value:"7.16.4",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"ConfigurationVersion"},"MaxFileSize":{value:10,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"MaxFileSize"},"AllowSaveUnlockedSchema":{value:true,dataValueTypeName:"BOOLEAN",isCacheable:true,displayValue:"",code:"AllowSaveUnlockedSchema"},"PriceWithTaxes":{value:false,dataValueTypeName:"BOOLEAN",isCacheable:true,displayValue:"",code:"PriceWithTaxes"},"DefLookupGridPageSchemaUId":{value:"33cc4a3a-babb-464d-82a0-1b904d198d31",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Page de la table de référence (Lookup)",code:"DefLookupGridPageSchemaUId"},"DefLookupEditPageSchemaUId":{value:"8c1db28c-4687-4b3b-b696-c32413d5825e",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Edition de base de la page - Table de référence",code:"DefLookupEditPageSchemaUId"},"TwitterConsumerKey":{value:"",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"TwitterConsumerKey"},"TwitterConsumerSecret":{value:"",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"TwitterConsumerSecret"},"FacebookRegistrationPage":{value:"https://developers.facebook.com/apps",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"FacebookRegistrationPage"},"GoogleRegistrationPage":{value:"https://code.google.com/apis/console/",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"GoogleRegistrationPage"},"TwitterRegistrationPage":{value:"https://dev.twitter.com/apps",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"TwitterRegistrationPage"},"SysMsgLib":{value:"a95b1e9d-5efc-48a5-a4c2-8878d20c713b",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Bibliothèque d'intégration de la téléphonie basée sur le protocole Asterisk (AMI)",code:"SysMsgLib"},"HasAccountMiniPageAddMode":{value:true,dataValueTypeName:"BOOLEAN",isCacheable:true,displayValue:"",code:"HasAccountMiniPageAddMode"},"SysMsgServerNode":{value:"wss://posteoffice.net:2013",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"SysMsgServerNode"},"BaseUserCalendar":{value:"f0ff1f0e-f46b-1410-1787-0026185bfcd3",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Calendrier par défaut",code:"BaseUserCalendar"},"OrderStatusDef":{value:"6e51b7c7-7e63-4370-81c4-cc487bf899ba",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Brouillon",code:"OrderStatusDef"},"CustomPackageUId":{value:"d1530279-fe03-4251-956b-2f85a1967be9",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Custom",code:"CustomPackageUId"},"PreparingToSendTimeoutPeriod":{value:240,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"PreparingToSendTimeoutPeriod"},"DefaultSectionPanelBackgroundColor":{value:"#0D2E4E",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"DefaultSectionPanelBackgroundColor"},"ChartQueryDataLimit":{value:50,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"ChartQueryDataLimit"},"AllowedTimeForProcessInErrorState":{value:0,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"AllowedTimeForProcessInErrorState"},"MaxPasswordAge":{value:0,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"MaxPasswordAge"},"SchedulerItemsAmountPerPage":{value:100,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"SchedulerItemsAmountPerPage"},"ChangeStatusDef":{value:"5188affd-10c3-445a-9f8d-1c9d24fd9af3",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Nouveau",code:"ChangeStatusDef"},"MinPasswordLength":{value:7,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"MinPasswordLength"},"FirstSupportLine":{value:"68668132-77d9-49d5-95c2-cc6f8f2c4400",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"",code:"FirstSupportLine"},"GoogleContactType":{value:"00783ef6-f36b-1410-a883-16d83cab0980",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Client",code:"GoogleContactType"},"UsrFraisPortsDefautLegaldoc":{value:20.00,dataValueTypeName:"FLOAT",isCacheable:true,displayValue:"",code:"UsrFraisPortsDefautLegaldoc"},"MailingStatisticUpdatePeriod":{value:30,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"MailingStatisticUpdatePeriod"},"CampaignSyncJobPocessInterval":{value:24,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"CampaignSyncJobPocessInterval"},"BuildType":{value:"b4780e25-ebbd-48ed-9be0-b1516fc8426c",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Softkey",code:"BuildType"},"OrderVisaProcess":{value:"ede755ac-401e-48b6-ab6a-5dba4123df47",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Approbation de la commande",code:"OrderVisaProcess"},"PeriodActualizeBulkEmailRecipients":{value:1,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"PeriodActualizeBulkEmailRecipients"},"ReleaseCodeMask":{value:"{0}",dataValueTypeName:"MEDIUMTEXT",isCacheable:true,displayValue:"",code:"ReleaseCodeMask"},"ForceProcessLogging":{value:false,dataValueTypeName:"BOOLEAN",isCacheable:true,displayValue:"",code:"ForceProcessLogging"},"CKEditorDefaultFont":{value:"Open Sans",dataValueTypeName:"TEXT",isCacheable:true,displayValue:"",code:"CKEditorDefaultFont"},"MarketingVideoUrl":{value:"https://www.youtube.com/embed/CQmdtTlMMcY",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"MarketingVideoUrl"},"MandrillWebHooksSyncProcessInterval":{value:1,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"MandrillWebHooksSyncProcessInterval"},"MinPasswordNumericCharCount":{value:1,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"MinPasswordNumericCharCount"},"ConfigurationItemStatusDef":{value:"d0c0ae7d-827a-4b63-9006-3a9949f81246",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Actif",code:"ConfigurationItemStatusDef"},"LoginAttemptBeforeWarningCount":{value:0,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"LoginAttemptBeforeWarningCount"},"UnregisterComponentsInterval":{value:1000,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"UnregisterComponentsInterval"},"DefaultMessageLanguage":{value:"c9c17eec-9ab5-4281-b20e-d0c9794be26d",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"Français 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prépaiement",code:"OrderPassportTemplateDef"},"SysMsgFinesseDefaulNotReadyReasonCode":{value:"7",dataValueTypeName:"SHORTTEXT",isCacheable:true,displayValue:"",code:"SysMsgFinesseDefaulNotReadyReasonCode"},"SchedulerTimingStart":{value:0,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"SchedulerTimingStart"},"DefaultMapService":{value:"f8be2252-f36b-1410-8d8c-00155d06c57f",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"",code:"DefaultMapService"},"TriggerEmailFailoverJobInterval":{value:5,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"TriggerEmailFailoverJobInterval"},"ActualizeAge":{value:true,dataValueTypeName:"BOOLEAN",isCacheable:true,displayValue:"",code:"ActualizeAge"},"ReadDataChunkSize":{value:50,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"ReadDataChunkSize"},"MobileAppCheckUpdatePeriod":{value:10,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"MobileAppCheckUpdatePeriod"},"ContractVisaEmailTemplate":{value:"251a9603-92c7-4b99-87a8-99aa18cdcd79",dataValueTypeName:"LOOKUP",isCacheable:true,displayValue:"",code:"ContractVisaEmailTemplate"},"DisplayAccountLockoutMessageAtLogin":{value:true,dataValueTypeName:"BOOLEAN",isCacheable:true,displayValue:"",code:"DisplayAccountLockoutMessageAtLogin"},"ExchangeAutodiscoverRedirectUrlRegex":{value:"",dataValueTypeName:"TEXT",isCacheable:true,displayValue:"",code:"ExchangeAutodiscoverRedirectUrlRegex"},"EmailMiningPeriodMin":{value:1,dataValueTypeName:"INTEGER",isCacheable:true,displayValue:"",code:"EmailMiningPeriodMin"},"ProductEdition":{value:"service enterprise",dataValueTypeName:"MEDIUMTEXT",isCacheable:true,displayValue:"",code:"ProductEdition"},"UseAdminEntitySchemaLog":{value:false,dataValueTypeName:"BOOLEAN",isCacheable:true,displayValue:"",code:"UseAdminEntitySchemaLog"}};

Terrasoft = window.Terrasoft || {};

Terrasoft.appFramework = "NETFRAMEWORK";

Terrasoft.coreVersion = "7.16.4.1731";

Terrasoft.useClientPerformanceLogger = true;

Terrasoft.clientPerformanceLoggerServiceUri = "https://az2-cpls.bpmonline.com/";

Terrasoft.configuration = Terrasoft.configuration || {};

Terrasoft.configuration.Structures = Terrasoft.configuration.Structures || {};

Terrasoft.useParallelSchemaBuilding = true;

Terrasoft.showSessionEndNotification = true;

Terrasoft.useWebSocketKeepAlive = false;

Terrasoft.useStaticFileContent = true;

Terrasoft.usePackageFileContent = true;

Terrasoft.useGenerateModulePathes = true;

Terrasoft.useNewRightsManagement = true;

Terrasoft.useOffsetFetchPaging = true;

Terrasoft.useMarkerValue = true;

Terrasoft.enablePerformanceManager = false;

Terrasoft.useSecureSettingsOnClient = false;

Terrasoft.useSchemaUniqueNameRandomGenerator = true;

var FileAPI = {

    staticPath: "https://legaldoc.creatio.com/0/Resources/ui/FileAPI/",

    flashUrl: "https://legaldoc.creatio.com/0/Resources/ui/FileAPI/FileAPI.flash.swf",

    flashImageUrl: "https://legaldoc.creatio.com/0/Resources/ui/FileAPI/FileAPI.flash.image…" };

Terrasoft.storesConfig = [];

Terrasoft.storesConfig.push({levelName: 'ClientPageSession', type: 'Terrasoft.MemoryStore', isCache: true});

Terrasoft.storesConfig.push({levelName: 'Domain', type: 'Terrasoft.LocalStore', isCache: true});

if(Terrasoft.StoreManager){

    Terrasoft.StoreManager.registerStores(Terrasoft.storesConfig);

}

Terrasoft.loaderBaseUrl = "https://legaldoc.creatio.com/";

Terrasoft.workspaceBaseUrl = "https://legaldoc.creatio.com/0";

Terrasoft.coreModulesPath = 'core/hash/';Terrasoft.app = Terrasoft.app || {};

Terrasoft.app.config = Terrasoft.app.config || {};

Terrasoft.app.config.staticFileContent = Terrasoft.app.config.staticFileContent || {};

Terrasoft.app.config.staticFileContent.imagesRuntimePath = 'conf/content/img';

Terrasoft.app.config.staticFileContent.schemasRuntimePath = 'conf/content';

Terrasoft.app.config.staticFileContent.resourcesRuntimePath = 'conf/content/resources';



Terrasoft.showSelfRegistrationLink = true;



var Terrasoft = Terrasoft || {};

Terrasoft.DataServiceSettings = Terrasoft.DataServiceSettings || {};

Terrasoft.DataServiceSettings.RestrictedSelectSchemaAccessNames = ["SysAdminUnitInRole","SysLastUserPassword","SysLic","SysLicUser","SysPackageDependency","SysPackageReferenceAssembly","SysPackageSchemaData","SysPackageSchemaDataColumn","SysPackageSqlScript","SysRepository","SysRepositoryUser","SysSettings","SysSettingsReferenceSchema","SysSettingsValue","SysSettingsRights","SysSqlScriptDependency","SysSSPCustomerSchema","SysSSPEntitySchemaAccessList","SysSSPUser","VwSSPSysAdminUnit","ForecastItemValue","OAuthTokenStorage"] || [];



var Terrasoft = Terrasoft || {};

Terrasoft.serviceUrl = 'wss://legaldoc.creatio.com/0/Nui/ViewModule.aspx.ashx';

Terrasoft.serverChannelMsgProviderClass = 'Terrasoft.WebSocketChannel';





var Terrasoft = Terrasoft || {};

Terrasoft.configuration = Terrasoft.configuration || {};Terrasoft.configuration.RootSchemaDescriptors={};

Terrasoft.configuration.WorkplacesStructure={Workplaces:[{workplaceId:'7196040b-b04c-4c3d-b04d-72d814997f19',name:'Sales',position:0,loaderId:'3707a058-e6a8-4d2c-99cc-d01d9e6b70c6',loaderName:'BaseWorkplaceLoader',isPersonal:false,modules:[{moduleId:'065063c9-8180-e011-afbc-00155d04320c',moduleName:'Contact',moduleCaption:"Contacts",position:'0',sectionName:'ContactSectionV2'},{moduleId:'005063c9-8180-e011-afbc-00155d04320c',moduleName:'Account',moduleCaption:"Accounts",position:'1',sectionName:'AccountSectionV2'},{moduleId:'055063c9-8180-e011-afbc-00155d04320c',moduleName:'Activity',moduleCaption:"Activities",position:'2',sectionName:'ActivitySectionV2'},{moduleId:'7f3f22d6-f36b-1410-6584-1c6f65e16a07',moduleName:'Lead',moduleCaption:"Leads",position:'3',sectionName:'LeadSectionV2'},{moduleId:'075063c9-8180-e011-afbc-00155d04320c',moduleName:'Opportunity',moduleCaption:"Opportunities",position:'4',sectionName:'OpportunitySectionV2'},{moduleId:'89140155-1274-467f-a208-782e858e98f3',moduleName:'Order',moduleCaption:"Orders",position:'5',sectionName:'OrderSectionV2'},{moduleId:'2e6c2b9f-cd05-4e71-aeb0-599b9f69c66a',moduleName:'Product',moduleCaption:"Products",position:'6',sectionName:'ProductSectionV2'},{moduleId:'015063c9-8180-e011-afbc-00155d04320c',moduleName:'KnowledgeBase',moduleCaption:"Knowledge base",position:'7',sectionName:'KnowledgeBaseSectionV2'},{moduleId:'4e55cdcd-8cab-433e-aecd-a181ff149631',moduleName:'ESNFeed',moduleCaption:"Feed",position:'8',sectionName:'ESNFeedSectionV2'},{moduleId:'0c5063c9-8180-e011-afbc-00155d04320c',moduleName:'Dashboard',moduleCaption:"Dashboards",position:'9',sectionName:'DashboardsModule'},{moduleId:'495cd2f9-f6d3-448e-aa96-e519665f290f',moduleName:'Partnership',moduleCaption:"Partnership",position:'24',sectionName:'PartnershipSection'}]},{workplaceId:'8fdf2530-43a4-4031-b64e-343920ab2bba',name:'Marketing',position:1,loaderId:'3707a058-e6a8-4d2c-99cc-d01d9e6b70c6',loaderName:'BaseWorkplaceLoader',isPersonal:false,modules:[{moduleId:'065063c9-8180-e011-afbc-00155d04320c',moduleName:'Contact',moduleCaption:"Contacts",position:'0',sectionName:'ContactSectionV2'},{moduleId:'005063c9-8180-e011-afbc-00155d04320c',moduleName:'Account',moduleCaption:"Accounts",position:'1',sectionName:'AccountSectionV2'},{moduleId:'055063c9-8180-e011-afbc-00155d04320c',moduleName:'Activity',moduleCaption:"Activities",position:'2',sectionName:'ActivitySectionV2'},{moduleId:'7f3f22d6-f36b-1410-6584-1c6f65e16a07',moduleName:'Lead',moduleCaption:"Leads",position:'3',sectionName:'LeadSectionV2'},{moduleId:'9de4f21c-e418-4172-9c3a-1bf1ae366b92',moduleName:'BulkEmail',moduleCaption:"Email",position:'5',sectionName:'BulkEmailSectionV2'},{moduleId:'acef40d8-94c3-41a7-bdd2-575626e6a30d',moduleName:'EmailTemplate',moduleCaption:"Email templates",position:'6',sectionName:'EmailTemplateSectionV2'},{moduleId:'0c5063c9-8180-e011-afbc-00155d04320c',moduleName:'Dashboard',moduleCaption:"Dashboards",position:'7',sectionName:'DashboardsModule'},{moduleId:'b846812d-348c-4340-ae6c-c6ece81463e7',moduleName:'pagCatalogues',moduleCaption:"Catalogues",position:'18',sectionName:'pagCatalogues1Section'}]},{workplaceId:'f4cd2a9b-1312-4d26-9205-c09e8ba56218',name:'Service',position:1,loaderId:'3707a058-e6a8-4d2c-99cc-d01d9e6b70c6',loaderName:'BaseWorkplaceLoader',isPersonal:false,modules:[{moduleId:'065063c9-8180-e011-afbc-00155d04320c',moduleName:'Contact',moduleCaption:"Contacts",position:'0',sectionName:'ContactSectionV2'},{moduleId:'005063c9-8180-e011-afbc-00155d04320c',moduleName:'Account',moduleCaption:"Accounts",position:'1',sectionName:'AccountSectionV2'},{moduleId:'c97824d9-3952-4d5e-9a5b-c6c468bf555a',moduleName:'Case',moduleCaption:"Cases",position:'2',sectionName:'CaseSection'},{moduleId:'055063c9-8180-e011-afbc-00155d04320c',moduleName:'Activity',moduleCaption:"Activities",position:'3',sectionName:'ActivitySectionV2'},{moduleId:'27012b79-24ee-453b-9060-f89ae0b76145',moduleName:'ServiceItem',moduleCaption:"Services",position:'4',sectionName:'ServiceItemSection'},{moduleId:'8f3cbf6c-6456-4ee9-b68e-11686e9047df',moduleName:'ServicePact',moduleCaption:"Service agreements",position:'5',sectionName:'ServicePactSection'},{moduleId:'71b7e8b0-a846-4fdc-a8fb-89e7737229c1',moduleName:'ConfItem',moduleCaption:"Configuration items",position:'6',sectionName:'ConfItemSection'},{moduleId:'ce322053-f353-4217-8f9c-7bed6d044a5a',moduleName:'Problem',moduleCaption:"Problems",position:'7',sectionName:'ProblemSection'},{moduleId:'f178cd62-ba3c-4e5d-ba6a-7094dc2e3798',moduleName:'Change',moduleCaption:"Changes",position:'8',sectionName:'ChangeSection'},{moduleId:'cd5c95b4-5160-4827-9d72-a722292b63cd',moduleName:'Release',moduleCaption:"Releases",position:'9',sectionName:'ReleaseSection'},{moduleId:'015063c9-8180-e011-afbc-00155d04320c',moduleName:'KnowledgeBase',moduleCaption:"Knowledge base",position:'10',sectionName:'KnowledgeBaseSectionV2'},{moduleId:'db08af8f-d261-413b-b22e-5fe823ee4e67',moduleName:'VwQueueItem',moduleCaption:"Queues",position:'11',sectionName:'QueueItemSection'},{moduleId:'1b9db0ab-0120-4914-82b2-c3f60010b387',moduleName:'Queue',moduleCaption:"Queues settings",position:'12',sectionName:'SupervisorSingleWindowSectionV2'},{moduleId:'b4eeec02-229d-4fb8-b9f7-a22996dd481e',moduleName:'GeneratedWebForm',moduleCaption:"Landing pages and web forms",position:'13',sectionName:'GeneratedWebFormSectionV2'},{moduleId:'4e55cdcd-8cab-433e-aecd-a181ff149631',moduleName:'ESNFeed',moduleCaption:"Feed",position:'14',sectionName:'ESNFeedSectionV2'},{moduleId:'556585a5-ad56-419e-9d83-1e5aca4347fa',moduleName:'UsrPricing',moduleCaption:"Pricing",position:'15',sectionName:'UsrPricing1Section'},{moduleId:'0c5063c9-8180-e011-afbc-00155d04320c',moduleName:'Dashboard',moduleCaption:"Dashboards",position:'16',sectionName:'DashboardsModule'}]},{workplaceId:'e62ecebd-f734-4076-ab90-323cce078cd6',name:'Centre de contact',position:2,loaderId:'3707a058-e6a8-4d2c-99cc-d01d9e6b70c6',loaderName:'BaseWorkplaceLoader',isPersonal:false,modules:[{moduleId:'065063c9-8180-e011-afbc-00155d04320c',moduleName:'Contact',moduleCaption:"Contacts",position:'0',sectionName:'ContactSectionV2'},{moduleId:'005063c9-8180-e011-afbc-00155d04320c',moduleName:'Account',moduleCaption:"Accounts",position:'1',sectionName:'AccountSectionV2'},{moduleId:'c97824d9-3952-4d5e-9a5b-c6c468bf555a',moduleName:'Case',moduleCaption:"Cases",position:'2',sectionName:'CaseSection'},{moduleId:'055063c9-8180-e011-afbc-00155d04320c',moduleName:'Activity',moduleCaption:"Activities",position:'3',sectionName:'ActivitySectionV2'},{moduleId:'015063c9-8180-e011-afbc-00155d04320c',moduleName:'KnowledgeBase',moduleCaption:"Knowledge base",position:'5',sectionName:'KnowledgeBaseSectionV2'},{moduleId:'4e55cdcd-8cab-433e-aecd-a181ff149631',moduleName:'ESNFeed',moduleCaption:"Feed",position:'6',sectionName:'ESNFeedSectionV2'},{moduleId:'8cc66acc-72c1-4b3b-af83-977c3129104a',moduleName:'Call',moduleCaption:"Calls",position:'7',sectionName:'CallSectionV2'},{moduleId:'db08af8f-d261-413b-b22e-5fe823ee4e67',moduleName:'VwQueueItem',moduleCaption:"Queues",position:'8',sectionName:'QueueItemSection'}]},{workplaceId:'79770671-cde2-4c0f-9078-a4ff68703def',name:'Général',position:3,loaderId:'3707a058-e6a8-4d2c-99cc-d01d9e6b70c6',loaderName:'BaseWorkplaceLoader',isPersonal:false,modules:[{moduleId:'0c5063c9-8180-e011-afbc-00155d04320c',moduleName:'Dashboard',moduleCaption:"Dashboards",position:'0',sectionName:'DashboardsModule'},{moduleId:'ebf36756-7854-4169-b2cc-8bc0ea25f391',moduleName:'Employee',moduleCaption:"Employees",position:'1',sectionName:'EmployeeSection'},{moduleId:'065063c9-8180-e011-afbc-00155d04320c',moduleName:'Contact',moduleCaption:"Contacts",position:'2',sectionName:'ContactSectionV2'},{moduleId:'005063c9-8180-e011-afbc-00155d04320c',moduleName:'Account',moduleCaption:"Accounts",position:'3',sectionName:'AccountSectionV2'},{moduleId:'055063c9-8180-e011-afbc-00155d04320c',moduleName:'Activity',moduleCaption:"Activities",position:'4',sectionName:'ActivitySectionV2'},{moduleId:'4e55cdcd-8cab-433e-aecd-a181ff149631',moduleName:'ESNFeed',moduleCaption:"Feed",position:'5',sectionName:'ESNFeedSectionV2'}]},{workplaceId:'c10fb747-57f1-4790-aad3-c3f4da6d6c58',name:'Studio',position:4,loaderId:'3707a058-e6a8-4d2c-99cc-d01d9e6b70c6',loaderName:'BaseWorkplaceLoader',isPersonal:false,modules:[{moduleId:'5071277c-27f2-4d5f-83da-0ed00d04ffee',moduleName:'VwProcessLib',moduleCaption:"Process library",position:'0',sectionName:'VwProcessLibSection'},{moduleId:'b42b4eae-e3ee-41da-a546-fac1f2ba3a32',moduleName:'VwSysProcessLog',moduleCaption:"Process log",position:'1',sectionName:'SysProcessLogSectionV2'},{moduleId:'18e2243d-952d-4017-8934-a88ab3bd308d',moduleName:'WebServiceV2',moduleCaption:"Web services",position:'2',sectionName:'WebServiceV2Section'},{moduleId:'3706db16-9714-4c45-bad5-e9642b863738',moduleName:'Lookup',moduleCaption:"Lookups",position:'3',sectionName:'LookupSection'},{moduleId:'7ad1002f-c794-4bab-b0a2-e36e6047694f',moduleName:'SystemUsers',moduleCaption:"System users",position:'4',sectionName:'UsersSectionV2'},{moduleId:'0f1f7e4d-ebe8-e011-8376-00155d04c01d',moduleName:'SysSettings',moduleCaption:"System settings",position:'5',sectionName:'SysSettingsSection'},{moduleId:'acef40d8-94c3-41a7-bdd2-575626e6a30d',moduleName:'EmailTemplate',moduleCaption:"Email templates",position:'6',sectionName:'EmailTemplateSectionV2'},{moduleId:'6daafd21-0053-4173-9b98-26832b45b72c',moduleName:'MLModel',moduleCaption:"ML models",position:'16',sectionName:'MLModelSection'},{moduleId:'2e8173b4-86c4-4843-8eab-39513ffc33dc',moduleName:'IntExcelReport',moduleCaption:"Excel reports",position:'26',sectionName:'IntExcelReportSection'}]},{workplaceId:'88945888-7ff9-4ffd-bd6e-b89d3964760c',name:'Legaldoc / ABPost',position:5,loaderId:'3707a058-e6a8-4d2c-99cc-d01d9e6b70c6',loaderName:'BaseWorkplaceLoader',isPersonal:false,modules:[{moduleId:'0c5063c9-8180-e011-afbc-00155d04320c',moduleName:'Dashboard',moduleCaption:"Dashboards",position:'1',sectionName:'DashboardsModule'},{moduleId:'005063c9-8180-e011-afbc-00155d04320c',moduleName:'Account',moduleCaption:"Accounts",position:'2',sectionName:'AccountSectionV2'},{moduleId:'065063c9-8180-e011-afbc-00155d04320c',moduleName:'Contact',moduleCaption:"Contacts",position:'3',sectionName:'ContactSectionV2'},{moduleId:'89140155-1274-467f-a208-782e858e98f3',moduleName:'Order',moduleCaption:"Orders",position:'4',sectionName:'OrderSectionV2'},{moduleId:'055063c9-8180-e011-afbc-00155d04320c',moduleName:'Activity',moduleCaption:"Activities",position:'5',sectionName:'ActivitySectionV2'},{moduleId:'2e6c2b9f-cd05-4e71-aeb0-599b9f69c66a',moduleName:'Product',moduleCaption:"Products",position:'6',sectionName:'ProductSectionV2'},{moduleId:'075063c9-8180-e011-afbc-00155d04320c',moduleName:'Opportunity',moduleCaption:"Opportunities",position:'7',sectionName:'OpportunitySectionV2'},{moduleId:'7f3f22d6-f36b-1410-6584-1c6f65e16a07',moduleName:'Lead',moduleCaption:"Leads",position:'8',sectionName:'LeadSectionV2'},{moduleId:'4138baf9-2829-4ea5-95dd-16978f4ab12e',moduleName:'UsrAccrochesCommerciale',moduleCaption:"Accroches commerciales",position:'25',sectionName:'UsrAccrochesCommerciale1Section'},{moduleId:'8cc66acc-72c1-4b3b-af83-977c3129104a',moduleName:'Call',moduleCaption:"Calls",position:'27',sectionName:'CallSectionV2'}]},{workplaceId:'9f31c77d-0972-4eea-8561-76fd12fb0dac',name:'Paramétrage',position:6,loaderId:'3707a058-e6a8-4d2c-99cc-d01d9e6b70c6',loaderName:'BaseWorkplaceLoader',isPersonal:false,modules:[{moduleId:'acef40d8-94c3-41a7-bdd2-575626e6a30d',moduleName:'EmailTemplate',moduleCaption:"Email templates",position:'17',sectionName:'EmailTemplateSectionV2'},{moduleId:'0f1f7e4d-ebe8-e011-8376-00155d04c01d',moduleName:'SysSettings',moduleCaption:"System settings",position:'18',sectionName:'SysSettingsSection'},{moduleId:'3706db16-9714-4c45-bad5-e9642b863738',moduleName:'Lookup',moduleCaption:"Lookups",position:'19',sectionName:'LookupSection'},{moduleId:'2e8173b4-86c4-4843-8eab-39513ffc33dc',moduleName:'IntExcelReport',moduleCaption:"Excel reports",position:'20',sectionName:'IntExcelReportSection'}]}]};

Terrasoft.configuration.ModuleStructure={Case:{imageId:"2baeebf3-3da8-4a32-aa4c-6806e90e6da7",logoId:"75702d7a-6a2b-4d43-9af4-f6a97439b519",moduleId:"c97824d9-3952-4d5e-9a5b-c6c468bf555a",moduleCaption:"Cas",moduleHeader:"Liste des cas",entitySchemaName:"Case",entitySchemaUId:"117d32f9-8275-4534-8411-1c66115ce9cd",sectionModule:"SectionModuleV2",sectionSchema:"CaseSection",cardModule:"CardModuleV2",cardSchema:"CasePage",hide:"true"},pagCatalogues:{imageId:"026742d9-390c-4778-bc46-9fa85c42677a",moduleId:"b846812d-348c-4340-ae6c-c6ece81463e7",moduleCaption:"Catalogues",entitySchemaName:"pagCatalogues",entitySchemaUId:"58ef906a-38e3-4949-9bcc-d6bebb6abbeb",sectionModule:"SectionModuleV2",sectionSchema:"pagCatalogues1Section",cardModule:"CardModuleV2",cardSchema:"pagCatalogues1Page",hide:"true"},OAuth20App:{imageId:"026742d9-390c-4778-bc46-9fa85c42677a",moduleId:"03fab06e-2121-4355-a3f9-cb2fffadb8bf",moduleCaption:"Applications OAuth 2.0",moduleHeader:"Applications OAuth 2.0",entitySchemaName:"OAuth20App",entitySchemaUId:"2d30ef0a-87fb-474a-a348-a8cb46e23e6e",sectionModule:"SectionModuleV2",sectionSchema:"OAuth20AppSection",cardModule:"CardModuleV2",cardSchema:"OAuth20AppPage",hide:"true"},SysTranslation:{moduleId:"ac795a87-4c44-4c53-99a3-e132c18fdd81",moduleCaption:"Traduction",moduleHeader:"Traduction",entitySchemaName:"SysTranslation",entitySchemaUId:"4a564759-cf96-48d9-ae57-97bbb9c0b951",sectionModule:"SectionModuleV2",sectionSchema:"TranslationSection",cardModule:"CardModuleV2",cardSchema:"TranslationPage",hide:"true"},CampaignLog:{imageId:"026742d9-390c-4778-bc46-9fa85c42677a",moduleId:"c293fdfc-e421-4d86-ada1-e1a6e4bab0be",moduleCaption:"Journal de la 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événement",captionLcz:"",typeColumnName:'',moduleEditId:'999df5b7-6796-4e48-8c02-d9ed50ef5af1'}]},LeadSourceCode:{entitySchemaName:"LeadSourceCode",entitySchemaUId:"5bd98435-c110-445f-bbe0-5c82ff33ecf0",searchRowSchema:"",pages:[{cardSchema:'LeadSourceCodePageV2',UId:'',caption:"",captionLcz:"Carte du structure: \"Marque de la Source\"",typeColumnName:'',moduleEditId:'337a80d0-902c-4b6a-a9e0-daf57510add5'}]},AccountConcurrent:{entitySchemaName:"AccountConcurrent",entitySchemaUId:"9ba9d269-0567-42aa-82c1-d26a556f36cc",searchRowSchema:"",pages:[{cardSchema:'AccountConcurrenta8a4b2eaPage',UId:'',caption:"",captionLcz:"Fiche: \"Concurrents du Compte\"",typeColumnName:'',moduleEditId:'b12b8daa-6457-4a68-a737-dbac364af078'}]},WSysAccount:{entitySchemaName:"WSysAccount",entitySchemaUId:"38dbbdd4-9ab4-473a-bb99-9ca8f830163f",searchRowSchema:"",pages:[{cardSchema:'WSysAccountPage',UId:'',caption:"Nouveau",captionLcz:"Utilisateurs Webitel",typeColumnName:'',moduleEditId:'36f2f452-39a9-42d2-9942-dc5cbad15994'}]},ProductStockBalance:{entitySchemaName:"ProductStockBalance",entitySchemaUId:"45ca8581-a0f1-40d9-b08a-924d9be42a8c",searchRowSchema:"",pages:[{cardSchema:'ProductStockBalancePageV2',UId:'',caption:"Add product stock",captionLcz:"Product in stock",typeColumnName:'',moduleEditId:'c2fa8270-5913-4423-92c2-dc76cdcc4de9'}]},SysAdminUnitIPRange:{entitySchemaName:"SysAdminUnitIPRange",entitySchemaUId:"ba5b0dfd-5632-4ca1-b50e-0d56ba338add",searchRowSchema:"",pages:[{cardSchema:'SysAdminUnitIPRangePageV2',UId:'',caption:"Nouvel plage d'adresses IP",captionLcz:"Intervalle d'adresses IP",typeColumnName:'',moduleEditId:'b6643d3f-7cfb-46a4-a4be-dcc104a72478'}]},Order:{entitySchemaName:"Order",entitySchemaUId:"80294582-06b5-4faa-a85f-3323e5536b71",searchRowSchema:"OrderSearchRowSchema",pages:[{cardSchema:'OrderPageV2',miniPageSchema:'UsrOrder1MiniPage',miniPageModes:'add;;',hasAddMiniPage:'True',UId:'',caption:"Nouveau devis",captionLcz:"Commande",typeColumnName:'',moduleEditId:'0b3b1737-71fc-4d31-bcae-df6fde2d7203'}]},PartnershipParameter:{entitySchemaName:"PartnershipParameter",entitySchemaUId:"7f8f62f1-29e5-4dd7-b206-f083a712f039",searchRowSchema:"",pages:[{cardSchema:'PartnershipParameterPage',UId:'',caption:"",captionLcz:"",typeColumnName:'',moduleEditId:'df43b12e-6006-48fa-8c99-e14c6accba76'}]},IntExcelReport:{entitySchemaName:"IntExcelReport",entitySchemaUId:"f6670caf-5f73-4d67-aa6f-96838444a388",searchRowSchema:"",pages:[{cardSchema:'IntExcelReportPage',miniPageSchema:'IntExcelReportMiniPage',miniPageModes:'',hasAddMiniPage:'True',UId:'',caption:"New 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notification",typeColumnName:'',moduleEditId:'49266438-1c53-46d9-abe3-eacbb818a0e1'}]},Activity:{attribute:"Type",entitySchemaName:"Activity",entitySchemaUId:"c449d832-a4cc-4b01-b9d5-8a12c42a9f89",searchRowSchema:"ActivitySearchRowSchema",pages:[{cardSchema:'ActivityPageV2',miniPageSchema:'ActivityMiniPage',miniPageModes:'add;edit;view',hasAddMiniPage:'True',UId:'fbe0acdc-cfc0-df11-b00f-001d60e938c6',caption:"Activité",captionLcz:"Activité",typeColumnName:'Type',moduleEditId:'5846e174-b024-4bf7-a2f4-eb764fbe09c1'},{cardSchema:'ActivityPageV2',miniPageSchema:'ActivityMiniPage',miniPageModes:'add;edit;view',hasAddMiniPage:'True',UId:'e1831dec-cfc0-df11-b00f-001d60e938c6',caption:"Appel",captionLcz:"Appel",typeColumnName:'Type',moduleEditId:'e88eaccf-5e21-4e4e-9d09-f9a98ff3b294'},{cardSchema:'EmailPageV2',miniPageSchema:'ActivityMiniPage',miniPageModes:'add;edit;view',hasAddMiniPage:'True',UId:'e2831dec-cfc0-df11-b00f-001d60e938c6',caption:"Email",captionLcz:"Email",typeColumnName:'Type',moduleEditId:'9917fe69-df7f-46f9-9044-ef078e5c4f1c'}]},UsrAccrochesCommerciale:{entitySchemaName:"UsrAccrochesCommerciale",entitySchemaUId:"2984d4ef-e3d0-4940-804b-ef6c704b986f",searchRowSchema:"",pages:[{cardSchema:'UsrAccrochesCommerciale1Page',UId:'',caption:"Nouveau",captionLcz:"Fiche: \"Accroches commerciales\"",typeColumnName:'',moduleEditId:'a106d0ec-c196-4bd4-b7d6-ec575f33dfc5'}]},Campaign:{attribute:"Type",entitySchemaName:"Campaign",entitySchemaUId:"1f9bb71a-eb9c-4220-a40e-9b623eacfec8",searchRowSchema:"",pages:[{cardSchema:'CampaignPageV2',UId:'389eb587-52d4-4ab6-b4ad-e7e2f0d62eac',caption:"Nouvelle Campagne (ancien designer)",captionLcz:"Campagne",typeColumnName:'Type',moduleEditId:'591b0118-b3cc-4824-b4b3-ecf007c91389'},{cardSchema:'CampaignPage',UId:'235273bb-91cb-47fc-8a34-01f0002e38d4',caption:"Nouvelle campagne",captionLcz:"Nouvelle campagne",typeColumnName:'Type',moduleEditId:'2a09cec3-b3e5-447c-a613-73e211f3ed2b'}]},ConfItemAddress:{entitySchemaName:"ConfItemAddress",entitySchemaUId:"cb4d75fc-078b-42da-86cb-562d77cd766b",searchRowSchema:"",pages:[{cardSchema:'ConfItemAddressEditPage',UId:'',caption:"Nouveau",captionLcz:"Localisation",typeColumnName:'',moduleEditId:'da72e5eb-1522-4efc-80b3-ee77806d0dd2'}]},Product:{entitySchemaName:"Product",entitySchemaUId:"4c7a6ead-4eb8-4fc0-863e-98a664569fed",searchRowSchema:"",pages:[{cardSchema:'ProductPageV2',UId:'',caption:"Nouveau produit",captionLcz:"Produit",typeColumnName:'',moduleEditId:'90986556-a3e8-4882-afd1-efd98a08f836'}]},PRMTransaction:{entitySchemaName:"PRMTransaction",entitySchemaUId:"3fd4e44d-f373-4dea-8263-6bcfb3f64d26",searchRowSchema:"",pages:[{cardSchema:'PRMTransactionPage',UId:'',caption:"",captionLcz:"",typeColumnName:'',moduleEditId:'aa75a418-785e-459f-afc2-f3a5870ba227'}]},OpportunityParticipant:{entitySchemaName:"OpportunityParticipant",entitySchemaUId:"0695af13-f66f-4935-a911-4cedc20c5a81",searchRowSchema:"",pages:[{cardSchema:'OpportunityParticipantPageV2',UId:'',caption:"",captionLcz:"",typeColumnName:'',moduleEditId:'06938bb1-ccdf-4581-aeec-f5bbe14c8683'}]},VwOAuthAppUser:{entitySchemaName:"VwOAuthAppUser",entitySchemaUId:"43235626-68ac-4e6e-ba08-8e1a34a37e63",searchRowSchema:"",pages:[{cardSchema:'VwOAuthAppUserPage',UId:'',caption:"",captionLcz:"Карточка схемы: \"VwOAuthAppUser\"",typeColumnName:'',moduleEditId:'b4399186-cd11-430f-ae5c-f8b987f0ead6'}]},ContentBlock:{entitySchemaName:"ContentBlock",entitySchemaUId:"49ba5c34-f914-4a37-9d9e-5cf648c9967e",searchRowSchema:"",pages:[{cardSchema:'ContentBlockPage',UId:'',caption:"",captionLcz:"Bloc de contenu",typeColumnName:'',moduleEditId:'46ac6753-82ff-4aa8-9af8-f971b62e16bf'}]},VwMandrillRecipient:{entitySchemaName:"VwMandrillRecipient",entitySchemaUId:"7a0ca7dc-65b1-4c35-b2c6-9ebfd8bce125",searchRowSchema:"",pages:[{cardSchema:'VwMandrillRecipientPageV2',UId:'',caption:"",captionLcz:"Carte du structure: \"VwMandrillRecipient\"",typeColumnName:'',moduleEditId:'904309b5-21b7-4942-9a37-fc0f90bd97ad'}]},ContactAnniversary:{entitySchemaName:"ContactAnniversary",entitySchemaUId:"fa36e9a5-c2fc-47b2-b5cb-2b58ef61d4e6",searchRowSchema:"",pages:[{cardSchema:'ContactAnniversaryPageV2',UId:'',caption:"",captionLcz:"",typeColumnName:'',moduleEditId:'5f8ba3ff-1fbe-47cf-8990-fc21f3f81ef9'}]},ProductPrice:{entitySchemaName:"ProductPrice",entitySchemaUId:"dd9a991c-01a6-44f1-b1ae-ebaf75800ee3",searchRowSchema:"",pages:[{cardSchema:'ProductPriceDetailPageV2',UId:'',caption:"New price",captionLcz:"Product price",typeColumnName:'',moduleEditId:'2a326793-fd6a-4e65-a148-da59799e17c8'}]},VwProcessLib:{attribute:"ProcessSchemaType",entitySchemaName:"VwProcessLib",entitySchemaUId:"e6e68ac1-495d-4727-a7a7-9b531ab9f849",searchRowSchema:"",pages:[{cardSchema:'VwProcessLibPageV2',UId:'865f58bd-a06f-4046-bd61-3ccd96ecf498',caption:"Nouveau processus",captionLcz:"Designer de processus",typeColumnName:'ProcessSchemaType',moduleEditId:'59026fe7-d5d3-472f-8d0b-9b0cf921c5a8'}]}};

Terrasoft.configuration.Storage={};

Terrasoft.configuration.QuickAddMenu={QuickAddMenu: 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Terrasoft.configuration.ColumnsInfo={Account:{ImageId:'b5cbd10f-32ce-4ac3-bb01-7a9eef7b66e4'},Contact:{ImageId:'880a6888-1b05-4b56-b665-f6bd9385cfbe'}};

Terrasoft.configuration.PortalSchemaAccessList={};

Terrasoft.ControlsSettings={lookupMinSearchCharsCount:0};

Terrasoft.Resources.LessConstants={SectionPanelBackgroundColor:"#414141",SectionPanelFontColor:"#ffffff",SectionPanelSelectedBackgroundColor:"#00adef",SectionPanelSelectedFontColor:"#ffffff"};

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Terrasoft.configuration.defaultIntroPageName="EnterpriseIntro";

Terrasoft.configuration.validUserTasksByDefault=['b5c726f2-af5b-4381-bac6-913074144308','b5936328-09b2-45fd-b763-48d37c265644'];

Terrasoft.configuration.PredictableEntities = {"Contact":{"SchemaName":"Contact","Models":{"a2ef27c5-4921-4707-9a8a-5e299427ca59":{"output":{"name":"GenderId"}}}},"Case":{"SchemaName":"Case","Models":{"c3ad42f8-de77-45ae-8deb-1e791e5d8f28":{"output":{"name":"GroupId"}},"318d7e73-a924-11e7-a85c-005056a45e04":{"output":{"name":"PriorityId"}},"25d31f4a-7c77-4b5f-926f-b26dc6bef32b":{"output":{"name":"ServiceItemId"}},"a59a3f1e-8e56-4b5a-b90d-a1bd8b03cf23":{"output":{"name":"GroupId"}},"d45c52ee-caae-4147-90f4-38a49bd30484":{"output":{"name":"ServiceItemId"}},"47ccf80b-51ed-4bb7-9957-9657d4426441":{"output":{"name":"PriorityId"}}}},"Lead":{"SchemaName":"Lead","Models":{"f43eebce-788e-4783-85c0-01792550c1a5":{"output":{"name":"PredictiveScore"}},"9b297419-99db-4c8d-9824-8042d23be598":{"output":{"name":"PredictiveScore"}},"b8e414f2-93da-443a-b9ec-2d00eca7fca8":{"output":{"name":"PredictiveScore"}},"9db35daf-14aa-45b7-a155-9332d9308b87":{"output":{"name":"PredictiveScore"}}}},"Opportunity":{"SchemaName":"Opportunity","Models":{"0630ad9e-6940-47b6-a24c-88d8b352bceb":{"output":{"name":"PredictiveProbability"}},"011fdd01-f993-4ac6-a122-3404b5e4a4c6":{"output":{"name":"PredictiveProbability"}}}}};

Terrasoft.configuration.DeduplicationSettings={'Contact':{'SchemaName':'Contact','IsActive':true,'UseAtSave':true,'DeduplicationColumns':[{schemaName:"Contact",columnName:"Name",type:null,rootSchemaColumns:null,sourceColumnUId:null},{schemaName:"ContactCommunication",columnName:null,type:"ea350dd6-66cc-df11-9b2a-001d60e938c6",rootSchemaColumns:["Email"],sourceColumnUId:null}]},'Account':{'SchemaName':'Account','IsActive':true,'UseAtSave':true,'DeduplicationColumns':[{schemaName:"Account",columnName:"Name",type:null,rootSchemaColumns:null,sourceColumnUId:null}]},'Lead':{'SchemaName':'Lead','IsActive':false,'UseAtSave':false,'DeduplicationColumns':[]},'Product':{'SchemaName':'Product','IsActive':true,'UseAtSave':false,'DeduplicationColumns':[]}};

Terrasoft.isFirstLogin=false;

Terrasoft.enableSanitizeHtml = false;







Terrasoft.configurationContentHash = "d7a4c3540e864782bfbab0098449114c";

Terrasoft.fileContentDescriptorsFileExists = true;

Terrasoft.fileContentBootstrapsFileExists = true;

Terrasoft.currentUserCultureName = "fr-FR";













....







console.warn('Creatio Debug mode is OFF. To switch ON use following code');

console.log('Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", true)');

Terrasoft.isDebug = false;



Terrasoft.DataValueTypeRange = {INTEGER: {maxValue:2147483647,minValue:-2147483648},FLOAT: {maxValue:79228162514264337593543950335,minValue:-79228162514264337593543950335},DATE_TIME: {maxValue:"9999-12-31T23:59:59.999",minValue:"0001-01-01T00:00:00.000"}};



Terrasoft.isSspInReadonlyMode = false;



body:not([maskstate]){ background: url(../terrasoft.axd?s=nui-binary-syssetting&r=LogoImage&source_hash=22b55e0d0c464843c33f50a3bef4f433)  no-repeat 50% 50%; background-size: 310px;}





    

        

        

        

    


 

If somebody have an idea to solve this issue please.

Nicolas

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3 comments

Hi Nicolas,

 

Please specify the Creatio product and version you are using so that we could reproduce the issue on our side. Are you facing this issue with only one specific report or it happens to all the reports you configured?

 

Looking forward to your feedback.

Svetlana Kobizka,

Hello Svetlana,

We are using Sales Enterprise Edition 7.16.4

We are facing this issue only on the call object.

 

Now i have the following error:

Exception of type 'System.FormatException' was thrown.

 

Thank you

Dear Nicolas,

 

Thank you for the provided details.

 

However, we could not reproduce the issue on a similar Creatio product and version.

We suppose the problem is connected with the object model used in the report. Please try setting up similar columns and filters from the report settings in the [Calls] section and run the 'Export to Excel' action. If the issue persists, it relates to the object model.

 

Hope this helps.

 

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Hi Community,

I am having some difficulties importing an excel template into my excel reports on my production machine. This machine is in version 7.16.4.1731.

I already tried to import it into my development machine, which is in version 7.16.3.1473 and the whole process was completed successfully, I managed to import a template into my excel reports.

Is the problem related with the application version? Can you help me solve this issue?

 

Thanks in advance.

Like 3

Like

3 comments
Best reply

Hello Pedro,

For some reason, when you upload a template it thinks the template is an apk or jar file. These extensions are on the file deny list in Creatio so it is rejecting the file upload. Not sure when this changed, it didn't used to fail like this.

Anyway, to resolve this, you can simply remove "apk" and "jar" from the "FileExtensionsDenyList" system setting. Then you will be able to upload templates.

Ryan

Hi Pedro,

 

Thank you for informing us.

 

Kindly note that we implemented new security restrictions for the formats of uploaded files in Creatio 7.16.4.

I have forwarded your issue to the responsible team for investigation and will get back to you with the updates ASAP.

 

Have a good day!

Hello Pedro,

For some reason, when you upload a template it thinks the template is an apk or jar file. These extensions are on the file deny list in Creatio so it is rejecting the file upload. Not sure when this changed, it didn't used to fail like this.

Anyway, to resolve this, you can simply remove "apk" and "jar" from the "FileExtensionsDenyList" system setting. Then you will be able to upload templates.

Ryan

Ryan Farley,

We remove both extensions from the list and its now working, thank you for your response.

 

Best Regards,

Pedro Pinheiro and Tiago Sousa

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