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Is this a known issue? When any of our users try to upload a template to an excel report, it fails without an error message. The "template uploaded" box does not get checked. Any other users experiencing this or have troubleshooting suggestions?
Yes, this issue was reported, however we were unable to reproduce it. Please specify the following to help us reproduce the issue:
your Creatio product and version
add-on installation date
send us a template file without confidential data in a private message
We are using Creatio Service, Sales, and Marketing v7.18.3 install date 11/1/2017
I recommend updating your add-on to the latest version as this issue was fixed in it.
You can find the latest version on this page: