Is this a known issue? When any of our users try to upload a template to an excel report, it fails without an error message. The "template uploaded" box does not get checked. Any other users experiencing this or have troubleshooting suggestions?
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Hi Mitch,
Yes, this issue was reported, however we were unable to reproduce it. Please specify the following to help us reproduce the issue:
your Creatio product and version
add-on installation date
send us a template file without confidential data in a private message
Kind regards,
Ivan.
We are using Creatio Service, Sales, and Marketing v7.18.3 install date 11/1/2017
Mitch Kaschub,
Hi Mitch!
I recommend updating your add-on to the latest version as this issue was fixed in it.
You can find the latest version on this page:
https://marketplace.creatio.com/app/excel-reports-builder-creatio