Installation problem for "Excel report builder"

Dear team

 

Today I’ve installed on production tenant the "Excel report builder" available on the marketplace.

Before installing it I tried to install on a test tenant and everything is fine.

Now, when I try to add the new section “Excel reports” to Studio workplace I receive an error on the browser console and the section doesn't appear on workplace.



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I get this often with the Excel reports builder package. Usually after logging out and back in (sometimes after a couple of times) it usually lets me add it to the workplace eventually. Not sure why this happens, but it only ever seems to happen for me with this package (and happens often with this one)

Ryan

In the mean time, you can still navigate to the Excel reports section by entering the url

/0/Nui/ViewModule.aspx#SectionModuleV2/IntExcelReportSection/

Ryan

Thank yo very much Ryan.

 

Hi Stefano,

 

To apply the changes, we recommend logging out and logging back into the application again (just like Ryan says above). If the issue persists, try adding any basic section to the workplace first, and after that add the 'Excel reports' section.

 

Hope this helps.

Thank you very much Svetlana!

The second trick has worked!

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