Problem when trying to download the Excel Report.

Hi Community,


In my application, I installed a new Plug-In ( 


The problem is, when I select the file that I want to download, it does not work at first, I need to click twice in order to be able to download it.


Do you have any idead why is this happening?


Thanks in Advance.


Best Regards,

Pedro Pinheiro

Like 1




Hi Pedro,


I had no issues with generating a report in Studio Creatio, Enterprise Edition, version 7.17.2.


Please send us more information to help us reproduce this issue. What we need the most are the name of your Creatio product and its version. Moreover, do you use *.xlsx file templates in your reports? Can you see any error messages in the console after clicking to generate a report?

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