Dear Akshit,

Most likely the issue relates to the system components:

Please make sure to update your components to the required versions: .NET Core SDK 2.2.300 Download 64-bit .NET Core SDK 2.2.300

.NET Framework SDK v 4.7.2. Download 64-bit .NET Framework SDK v 4.7.2

Regards,

Dean

Hi Dean,

Thanks it works a bit,  now when I tried to login for the first time using Supervisor  the site is not responding.

It doesn't show any error though.

Please help !

Many Thanks.

Dear Ashkit,

Please double check if all necessary components are installed on web your server. Here is the list of them:

https://academy.creatio.com/documents/administration/7-16/enable-required-windows-components

If any missing - please install and enable them.

Regards,

Dean

Hi Dean,

Thanks for the solution. HTTP activation was not enabled.

Regards 

Akshit.

Multiply your decimal by 100. (0,2156 * 100 = 21,56)

 

Hi Julius, thanks, but my question is how to format the decimal to a percent I need to display no just 21,56 I need 21,56%. Thanks again

Create a text field like UsrPercentage and make it a calculated field off of the percentage field. Use the following code inside of the desired page schema, but change UsrPlaceholder to your percentage field.

        attributes: {
            "UsrPercentage": {
                dataValueType: Terrasoft.DataValueType.FLOAT,
                dependencies: [
                    {
                        columns: ["UsrPlaceholder"],
                        methodName: "calculatePercentage"
                    }
                ]
            }
        },
        methods: {
            onEntityInitialized: function() {
                this.callParent(arguments);
                this.calculatePercentage();
            },
            calculatePercentage: function() {
                const decimal = this.get("UsrPlaceholder");
 
                const percentage = decimal * 100;
 
                this.set("UsrPercentage", `${percentage}%`)
            }
        },

This code does not handle percentages being converted back to decimal, so preferably this percentage field will be read only. 

Hello,

1. We already do not recommend using SQL Server 2012 for onsite deployment and use 2016 version instead. 

2. It depends on the system administrator and server structure and many other variables that are hard to predict. 

Best regards,

Angela

Angela Reyes,

Hi Angela, 



Are there any known issues with Creatio on SQL 2012? The documentation says that Creatio is compatible with 2012 SP3 and higher. 

M Shrikanth,

There are no known issues so far. If needed you may stay on SQL 2012.

Angela Reyes,

Thank you very much Angela. Appreciate your response. Quick follow up question - 



Are there any known performance, security, availability or any other benefits at all, to Creatio using SQL 2016 instead of 2012? We want to understand if there are reasons why Creatio would recommend 2016. We would like to pass this on to our client to enable them to make a conscious choice to move to SQL 2016. 



We need high availability, redundancy and fail over and are going with a web farm environment on a private cloud. Also, We will be using the Machine learning service in Creatio. Let me know if this makes any difference to the SQL version choice. 

M Shrikanth,

We recommend SQL 2016 due to its own features that were implemented in that version, like security features, ect.

Best regards,

Angela

Angela Reyes,

Got it. Thank you Angela. So the Creatio application per say does not benefit from moving to SQL 2016. But owing to inherent advantages in SQL 2016, it is recommended. 

Hi Kavian,



You can create a bulk email template with marks in it (e.g. from 1 to 5) and bind a link to each button to track it.



When someone clicks on a mark, a specific campaign flow will be started.



You will be able to aggregate clicks analytics then.

Also, you can automate the aggregation process by creating a business process to analyze clicks.



Thank you for choosing Creatio!













 

Thanks for your explanation.

In order to add Marks in the email template, I have to use "Image"? Or is it any other way?

Thanks

Kavian Abhari,

Yes,

you can use images and bind a link to each button image.



Thank you.

Dear Amanthena,

Unfortunately, we don’t have any prepared examples of this functionality. Please contact technical support in order get help with an implementation of the integration.

Best regards,

Norton

Hello,

Unfortunately, in the current Creatio configuration, there is no out-of-the-box Apache Kafka integration. We have created a Problem for the responsible R&D team, which will consider the development of such integration, depending on the popularity of the idea. 

Best regards,
Antonii.

Dear Akshit,

Unfortunately, there is no such functionality in the application. Please note that we have notified the development team about your request.

Best regards,

Norton

Dear Frederico,

If the conditions for the process start were fulfilled process will start. To cancel all running instances you can make process inactive. 

Best regards,

Angela

Angela Reyes,

Angela but I have like so many process in "

queue" and can cancel that because is not showing in the process log. There is a way to cancel from BD or  prevent that "queue" of process?

Yes. You make different Blocks.

Then you show the Block that matches the recipients information.

One block is

Text1   [#UsrText2#] Text3

Next block is

Text1   Text2 Text3

Then you just set them up so either one or the other is used with conditions.

Dear Yuriy,

If this email is sent via business process it will be easier to just create several conditional flows based on record conditions and create a template for each condition. Since there is no option to set up dynamic HTML in the template this will be the best option.

Best regards,

Angela

Angela Reyes,

This is what I'm afraid of. We have a minimum of 2 conditions. They will give 4 different templates. If one more condition is added, there will be 8 templates and 8 flows. But we really need these lines separated by newline. Each optional string needs to have 2 Newlines. This is the desired result:

Text1
 
Text2(optional)
 
Text3
 
Text4(optional)
 
Text5

What I get currently:

Text1
 
Text2Text3
 
Text4Text5

Julius,

Thank you Julius, I didn't say, email is sent automatically with a business process.

Amazing!

Solved with <br/>

Hi Federico, 

As we can see, you've contacted us through the standard support email form, so the case will be proceeded regarding the usual time frame.

Once the issue origin is discovered, we'll keep you updated here as well as via email!

Hi Federico, 

In order to resolve the issue please do the following:

1. Please go to Advanced Settings (Configuration section)

2. Click "Compile all" option on the left-side panel (please wait till the process is finished, it may take a while)

3. Hard-reload the website after that

Regards, 

Anastasiia

Hi Marcin,



To set the model to learn prediction based on similar customers purchases you should add the following columns to the query:



Id (just an identifier)

user_id (a user)

item_id (something purchased by the user)

value (how much did the user purchase, but you can leave it 1 if it's important to see the fact of a purchase)



You should add those values to additional metadata as it is shown here:

https://academy.creatio.com/documents/technic-sdk/7-16/how-implement-custom-prediction-model

You can find more information regarding queries here:

https://academy.creatio.com/documents/technic-sdk/7-16/creating-data-queries-machine-learning-model?document=administration



Unfortunately, we don't have a separate article regarding this type of ML model (Recommendation).



Thank you.

Bohdan Zdor,

Thank You for explanation. To better understand this tool please clarify me some concerns:

Is this “advanced tools to add columns” overrides basic training data set resulting from “Recommendation dependency” query or this is additional data which are corellared with basic query ?

I mean .. “Query for selecting additional training data”, “Query metadata for selecting additional training data”.

I yes, then what is principle to building additional select ("new Select") to maintain relation between 2 queries (basic and advanced) ? Eg. that selected object should be the same (“Recommendation dependency” = "select .. From x"), what else ?

“Query metadata for selecting additional training data” – In posted documentation

https://academy.creatio.com/documents/technic-sdk/7-16/how-implement-custom-prediction-model?_ga=2.41994279.328510928.1596630980-1487324197.1596630446

additional columns are set:

{

    "inputs": [

        {

            Id

        },

        {

           attr1

        },

        {

           attr2

        }

    ],

    "output": {

        attr3

    }

}

In recommendation case in "inputs" tag i may add Id and eg. Account Country, Account Category ??

What I have to add then in "output" tag ?

In Your example I understood that as a input I have to add

Id -> Object Id

user_id -> Account Id

item_id -> Product Id

value  -> Quantity

when eg. Query data set is a “Product in Quote”, right ?

Regards,

Marcin

Marcin Kott,

Advanced parameters are merged with parameters that are formed by standard tools and as a result are formed one common set of parameters. Moreover, in the advanced settings, you can also specify additional filtering parameters.

For recommendation models, no "additional" parameters need to be passed, since the models are trained on transaction data, or any other interaction of the client with the product, for example, the product in the order. The model will not accept any other parameters.

Extended selection is needed for these models, for example, in order to combine data on purchases of goods and views of goods on the site. Then a selection is written that somehow aggregates this data, but as a result, it is necessary to still get a selection of the type - client, product, number.

In recommendation case in "inputs" tag i may add Id and eg. Account Country, Account Category ? - It is impossible to divide this way, since the selection should contain only Id (just an identifier)

user_id (a user)

item_id (something purchased by the user)

value

Finally, there are actually two options for recommendations – selection by standard tools or completely form it using a custom query.

Best regards,

Norton