CSAT use case in trigger emails

Hi Kavian,



You can create a bulk email template with marks in it (e.g. from 1 to 5) and bind a link to each button to track it.



When someone clicks on a mark, a specific campaign flow will be started.



You will be able to aggregate clicks analytics then.

Also, you can automate the aggregation process by creating a business process to analyze clicks.



Thank you for choosing Creatio!













 

Thanks for your explanation.

In order to add Marks in the email template, I have to use "Image"? Or is it any other way?

Thanks

Kavian Abhari,

Yes,

you can use images and bind a link to each button image.



Thank you.