Hello Community,

 

I have a project where we have a decent amount of tabs per edit page. Many fields are labeled similarly due to the nature of the project. However, not all of them are required on a given page. I think it would make it easier for the users if there was a way to let them know in which tab they are missing a required value. I attach a picture describing what I mean. 

Thanks a lot for any recommendations!

Ignacio

 

 

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Sometimes, when I publish an object, I am receiving this warning:

 

 

Should I worry about it ?

 

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Hello Ricardo,

 

Nothing to worry about since it's just a warning. You can turn those off (or control the level of warnings you receive). See this for more information: 

https://customerfx.com/article/turning-off-compiler-warnings-in-creatio-formerly-bpmonline/

 

Ryan

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I would like to add a basic package with all the customization needed for the Contacts and Accounts Objects (and their edit and section pages).

The rest of my customization would be in another package, that would then depend on this basic package and on the other necessary Creatio Packages.

What dependencies should the basic package have ?

Are Base_ENU and UIv2 packages enough ?

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Dear Ricardo,

 

If you want to develop the customization only for the Contact and Account objects, then I think that the dependency from the “UIv2” package should be enough.

 

If you want to develop the customization for some other base objects, please use the dependency from the “ProductCore” package.

 

Best regards,

Norton

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Hi Community,

 

can this user safely be deleted or is it still used for something, although the Mandrill service is not?

 

BR,

Robert

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Hello Robert, 



We do not recommend you to delete the system users such as Mandrill from the application since they are connected to other system entities and deleting of them can cause errors. If you don't need this user now, please deactivate it instead by unchecking the checkbox on system user's page.



Kind regards,

Roman

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I thought we were told you could store a library of your emails in creatio for marketing. But I can't see where that would be. 

 

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Hello Heather, 



Hope that I understand your question correctly. 

If you want to save your custom content block you can simply use the save button on the right side of content block created in email designer by clicking on the 3 vertical dots and then on the save icon.

After that, the saved block will be available in the content library and stored in the object called "MJML User Block Library".

In order to simplify interaction with your templates you can create a lookup based upon this object so you could see all the templates of content blocks created. 



Kind regards,

Roman

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I have a custom package which I am trying to update from my development to production environments. Both are cloud-based, and I am not using SVN. I am exporting via "export packages to archive" in the Configuration panel and  importing via the "Installed application /add application" in the System designer panel . I get the message:

Unable to install zip package while SVN package with the same UId exists.

please advise.

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Dear Ricardo,

 

It seems like you've exported Custom package and trying to import it. 

Unfortunately, it's not possible to import the "Custom" package.

Please find more information about the "Custom" package in the link below. 

https://academy.creatio.com/documents/technic-sdk/7-16/package-custom

 

Regards,

Dean

Dear Dean,

The package I am trying to import is not the Custom package:

=====

2020-08-18 15:29:58,910 Loading file: Financial_20.08.18_15.29.09.zip 100%

2020-08-18 15:30:00,269 Configuration backup started.

2020-08-18 15:30:00,316 Loading packages from archive

2020-08-18 15:30:01,206 Package "Financial" loaded

2020-08-18 15:30:01,206 Loading packages from database

2020-08-18 15:30:12,253 System.ApplicationException: Unable to install zip package while SVN package with the same UId exists.

===== 

 

Please help

 

 

Dear Ricardo,

 

In this case I suggest to approach the support team via support@creatio.com.

It is necessary to provide the support with the source and the target instances to look into the package closely. It is quite complicated to find the root cause without the access to the website.

 

Regards,

Dean

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Hi,

I need help on following issue of Action Button .



I am getting an error while adding a button in button with a drop-down menu (inside Action Button).



The button displaying only in add mode. But when I try to open edit mode the added button is not displaying.



I try both the attribute and not the attribute method to display the added button.



I have to reload the page again after the open page in edit mode.



The piece of code is as follows :



getActions: function () {

var actionMenuItems = this.callParent(arguments);

actionMenuItems.addItem(this.getButtonMenuSeparator());

// Adding a separator line.

actionMenuItems.addItem(this.getButtonMenuItem({

"Caption": "Create Policy",

"Tag": "callCustomProcess",

"Enabled": {"bindTo": "PolicyButtonVisible"}  // as attribute

}));

actionMenuItems.addItem(this.getButtonMenuSeparator());

actionMenuItems.addItem(this.getButtonMenuItem({

"Caption": "Calculate Premium",  // I have to write plain text because it was not visible 

"Tag": "onCalculatePremiumClick",

"Enabled": {"bindTo": "PremiumButtonVisible"}  as attribute

}));



return actionMenuItems;

},



Please let me know if it requires any further explanation.

 

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Hi Anyone can help on this issue.

 

Dear Jitendra,

 

Most probably, the issue happens because you didn’t create a replacing schema for the section page and didn’t add the code to this schema that check if these actions are enabled. Please find more information about it in the article by the link below (chapters 4-6):

 

https://academy.creatio.com/documents/technic-sdk/7-16/adding-action-edit-page

 

Best regards,

Norton

jitendra,

 

As Norton answered, there's actually two places you need to add this. Once to the section page and once to the edit page for the section. An edit page can be seen in two different modes, (1) edit mode (where you're only displaying the edit page, this is what you're getting when you refresh the page while in edit mode) and (2) combined mode, this is actually the section page, where it displays the context of the section list you were on with the edit page on the side. 

 

With this in mind, you need to add the action menu in both the edit page and the section page for it to appear in both modes.

 

Ryan

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Hello colleagues,

 

View settings I have configured do not operate correctly when not activated directly from an unfiltered view. If I change between folders, the configured view formats are not presented as configured, also when I close my session and connect again, the last view is also not presented correctly, please watch video on https://share.vidyard.com/watch/6c5HKQyNyzNDSZkSwMWdub?

 

Please, your help

 

Thanks in advance

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Hi Julio,



We have successfully reproduced the issue that you encountered and reported it to the responsible team. We are waiting for the team’s feedback and will notify you of any updates.



Thank you!

Alexander Demidov,

Thanks Alexander :-)

Alexander Demidov,

Good morning Alexander, did you know if there some news about this issue? We're on a POC to a bigger University and it's very important to us this functionality.

Hello Julio,

 

We have received the feedback. Unfortunately, there is no way the responsible team can develop these features in the add-on. However, they made the add-on available for shared development - https://github.com/Creatio-labs/advanced-list-setup.

Hope this helps, 

 

Have a good forthcoming weekend!

Svetlana Kobizka,

Hello, we are not asking to develop new features, just the provided ones, to work, or retire the app from Marketplace, I understand somebody certify them to works

Hi Julio,



We will ask the responsible team if they have any updates on the issues mentioned above. We will also relay your request to the Marketplace team to check the functionality of the add-on.

 

Hopefully, this helps.

 

Thank you!

Alexander Demidov,

Thanks Alexander

Alexander Demidov,

Hello, have any news about this issue?, please help!

Hello Julio,



The responsible team is currently unable to fix the issues mentioned above. The marketplace team has removed this add-on from Marketplace.

Alexander Demidov,

Hi Alexander, yes I saw it was removed :-( I'm sad, it's a good a necessary tool, just to correct the fails. Did you know if they consider to improve it? or be part of the producto core? 

Hi Julio,



Currently, the responsible team is committed to other tasks and is unable to extend the same level of commitment to improving the add-on. That said, we have relayed your request for this functionality to the product core team.

 

Have a good day!

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Hi Community!

I'm working on the process with an email message base on feed notification.

If the user is mentioned on feed message, notification is created - that starts my process. The process reads info about the message and sends an email. My question is if it is possible to add a link in the email message to the record? For example, I can add info to feed on Lead record and in email message user will receive a link to this lead

In message/comment object there is filed Object instance but I'm facing an error in the custom message template for add link function "There is no entity for column section". I'm not sure how to work with this feature.

Any idea?

BR Paulina

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Hi Paulina,

 

Please build the process like on the screenshot below:

and also add the text parameter called LinkParameter in its properties:

The value for the parameter should be set in the formula value and you need to use the following formula:

 

"https://o_drobina.tscrm.com/0/Nui/ViewModule.aspx#CardModuleV2/"+[#Read Schema.First item of resulting collection.Name#]+"PageV2/edit/"+[#Read Message.First item of resulting collection.Object instance#]

 

where o_drobina.tscrm.com should be replaced with your application name.

 

The idea here is to read the object schema name where the feed message was left using the "Read Schema" process element:

and as you can see we compare the UId from the "Schema" object with the "Schema" value that we read from the "Read message" process element (the "Read message" element has the following configuration):

And also we read the link to the record from the "Read message" element and use it in our formula ([#Read Message.First item of resulting collection.Object instance#]).

 

As a result when using the following template in the "Send email notification" process element:

we receive this email when adding the feed message to a lead record:

So you can test the following approach on your end and you will be able to send email notificaitons as well.

 

Best regards,

Oscar

Hi Paulina,

 

Please build the process like on the screenshot below:

and also add the text parameter called LinkParameter in its properties:

The value for the parameter should be set in the formula value and you need to use the following formula:

 

"https://o_drobina.tscrm.com/0/Nui/ViewModule.aspx#CardModuleV2/"+[#Read Schema.First item of resulting collection.Name#]+"PageV2/edit/"+[#Read Message.First item of resulting collection.Object instance#]

 

where o_drobina.tscrm.com should be replaced with your application name.

 

The idea here is to read the object schema name where the feed message was left using the "Read Schema" process element:

and as you can see we compare the UId from the "Schema" object with the "Schema" value that we read from the "Read message" process element (the "Read message" element has the following configuration):

And also we read the link to the record from the "Read message" element and use it in our formula ([#Read Message.First item of resulting collection.Object instance#]).

 

As a result when using the following template in the "Send email notification" process element:

we receive this email when adding the feed message to a lead record:

So you can test the following approach on your end and you will be able to send email notificaitons as well.

 

Best regards,

Oscar

Oscar Dylan,

 

Works perfect!

Thank you

 

BR Paulina

Hello,

Using "PageV2" is not good way for custom sections - there is another format like : "UsrSomesection1Page"
And it doesn't work in case if we have several pages for a section

Kind regards,

Vladimir

Hello,

 

You can select a contact by filtering or choose a specific contact.

https://academy.creatio.com/docs/8.x/no-code-customization/bpm-tools/process-elements-reference/user-actions/send-email-process-element

Could you please clarify what exactly you mean?

Vladimir Sokolov,

Hard coding CardModuleV2 will make this not work with Freedom UI pages, and appending "PageV2" will not work with custom pages. Instead of using the URL as shown above, you can make it more flexible by using it as follows:

https://mycreatiourl/Navigation/Navigation.aspx?schemaName=Case&recordId=4adce53e-15ce-40ac-8058-04eedcfcc7c5

(Obviously, replace Case with the object name and the guid with the record Id - also replace & with just an & - forum changing this)

This way will work with classic or Freedom and any page, classic, Freedom UI, and custom.

Ryan

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When I change the "View Mode" interface on the mini page, affect "Add Mode" interface 

Screen "Add Mode" before edit "View Mode":

Screen "Add Mode" after edit "View Mode":

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Dear Thanh,

 

Currently, Creatio uses same schema code for all mini pages, so modifying "View Mode" will lead to changes in other modes. Our developers know that some users want to have different views and are working on implementing this task in future releases. 

 

Best regards,

Angela

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