Could you help me WHERE in the code that Creatio receives the ERROR CODE from Cisco? We have checked "finesse-cti-provider.js" file in Creatio configuration and also the "finesse cti provider schema" but cannot see anything
We advise examining the "FinesseCtiProviderV2" schema, particularly the "eventHandler" method. This is where the handling of events, including error codes from Cisco, is implemented.
Additionally, please note that for cloud sites, telephony logs are stored on our servers. You can request the logs via our support.
Thank you for your response, but the concept here that we would like to GET these ERROR CODE DATA from "eventHandler" method in real time or near realtime to showing up in the Creatio CRM UI/UX, any chance that we can do that? If yes, really need your guide to achieve that concept
Is it possible in Freedom UI to enable Feed to display the connected record as it did in Classic UI? Just showing the section isn't as informative as the old setup where you could see exactly what record the feed message was in context of.
We appreciate your patience as we consulted with our R&D team regarding the concerns you raised.
Regarding the connected record in the feed panel, we are pleased to inform you that the behavior you mentioned will be addressed in the upcoming 8.0.3 version.
If you have any further questions, please let us know, we would be happy to help.
Thank you for your feedback. I understand your concern regarding the delay and the current status of the section in the feed.
Firstly, I apologize for any inconvenience this may have caused. Our intention is always to provide useful and timely updates to enhance your experience. While the previous commitment faced some delays, I assure you that we are actively working on a revised plan to ensure that the section in the feed is both helpful and efficient for users.
We value your input and are committed to improving our services. If you have any specific suggestions or further concerns, please feel free to share them with us. Your feedback is crucial in helping us deliver better solutions. We have increased the priority of the task.
I have tow connected objects, and I want to display them in nested lists (foreach row in Object1, display the connected objects from Object2). Something like that:
It is possible to have many different pages for the same object. You could do something like, from the base page, check the user role and then redirect to some version of the page for that role. However, that could get messy and would likely be easier to just have tabs for each role that show/hide as needed.
It's also possible to create pages based on database views, so in theory you could have entire sections of the same data tailored to different roles as well, but that sounds like an unnecessary amount of work, especially since you'd have to update the views every time a new field was added to the object.
If it's based on a field such as a "Type" it can all happen in the same way that it did for classic pages - that is implemented in Freedom UI.
Unfortunately, Creatio no longer supports contact synchronization with Exchange and Google. This lets you improve the security and relevance of your customer base.
Thank you for your clarifying questions. We removed this feature for several reasons:
This functionality had unresolved logical issues.
This functionality was hardly, note, hardly, used by our users.
Security-wise, an Abstract Sales Representative could synchronize the entire contact database to themselves and depart from the company, thereafter potentially utilizing or passing on the contacts to the company's competitors.
I'm asking if there is a way to connect a Hosted Cloud Environment to Clio Explorer, and develop components from visual code and deploy them to the Cloud Environment?
Please make sure that the URL of Identity service has the following appearance in the field: https://yoursite-is.creatio.com without a slash at the end.
We are implementing CyberArk Alero in our environment. Our environment already have saml authentication. I need to add another saml authentication method for Alero. So how can I add Alero SAML authentication to the existing SAML configuration?
For the grid container, the size of one column will always depend on the size of the grid. For example, you have a 100x100 px grid with 2 columns, the grid will be divided into 2, each column taking a half of the space (with spacing specified in settings). You can of course take up a whole space with the element if needed.
You can modify the column set up in the grid container with system definer sizes like "small", "medium", "large" in the column spacing for example:
To clarify, my question was related to the list component, not the layout grid.
As it stands, the list component allows me to manually set the width of each column. However, this width can only be defined using a fixed size (like pixels), not percentages. This fixed sizing leads to two main issues:
On smaller screens: The content doesn't fit the screen width, resulting in the addition of a horizontal scrollbar.
On larger screens: There's excess white space to the right of the last column, as the columns do not expand to use the available width.
My goal is to have the column widths dynamically adjust to the screen size, utilizing percentages to ensure they fill the entire width of the list component, without unnecessary scrollbars or white space.
Is there a way to make the columns within the list component responsive, so that their widths adjust in proportion to the screen size, using percentages instead of fixed sizes?
Any guidance or suggestions on how to achieve this would be greatly appreciated.
