Hi community,

Anybody aware of the use of SysProcPersistentStore table in creatio? A customer has 19GB of data in the table but we don't know where the data comes from.

 

Thank you in advance.

Have a good one!

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Hi!

 

It's a known issue. We'll gladly provide a solution to your particular instance in case you submit a request to our Technical Support team via support@creatio.com.

 

Thank you!

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I'm trying too display the same object as 2 separate details filtered by a type, however I want to be able to make each detail auto set that type dependent on which detail was used to add the new record, ive been trying to find a solution but cant, any recomendations?

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Hello Oliver,

To do this (set a different type value based on which detail is being used to add the record), you can set defaultValues in each of the details in the page code. See this article here: https://customerfx.com/article/passing-values-from-a-page-to-a-new-reco…

As far as filtering each detail by the specific type value, you can refer to this article: https://customerfx.com/article/filtering-a-detail-list-in-creatio-forme…

Ryan

Hello,

 

Please be informed that by the system's logic, the details still refer to the same object and even if you create several different details they are still based on the same object and therefore the edit pages will look the same. We already have this problem registered for our R&D department and in future releases this logic may be changed.

Mira Dmitruk,

 

I know they refer to the same object, are you not able to have the different details enter data slightly different? So if you enter it from one detail the type is set to "revenue" and the other "costs", otherwise id need to have a lookup to do it when it shouldn't be necessary.

Hello Oliver,

To do this (set a different type value based on which detail is being used to add the record), you can set defaultValues in each of the details in the page code. See this article here: https://customerfx.com/article/passing-values-from-a-page-to-a-new-reco…

As far as filtering each detail by the specific type value, you can refer to this article: https://customerfx.com/article/filtering-a-detail-list-in-creatio-forme…

Ryan

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Hello,

 

I just upgraded a copy of our development Studio Site from 7.18 to 8.0.4. When I go to the Application Hub the existing applications/packages are not there. What is the process to convert\add those existing apps/packages to the application hub to start using the new 8.0 components on our existing applications?

 

Thanks,

Jose

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Hello Jose, 

 

There should be all packages that were there in 7.18 UI.

If you want to manually add the existing packages to the application hub - you have to create a record in SysInstalledApp package and SysPackageInInstalledApp.

Hello Jose, 

 

There should be all packages that were there in 7.18 UI.

If you want to manually add the existing packages to the application hub - you have to create a record in SysInstalledApp package and SysPackageInInstalledApp.

Thanks Aleksei. I was able to add the applications on the app hub following your instructions. Is there any article on Creatio with steps/best practices for converting existing pages/sections from the 7.18 version to the new Freedom pages/sections?

Jose Hernandez,

Actually, it has to be done automatically, old packages should appear in the Application hub.

So, there is no article.

It may be worth investigating why the packages did not appear in the application hub.

You can keep in touch with the support and they will check possible reasons for such behavior.

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Hi Community,

 

Is there a way that we can be able to remove the lock on the decision maker, so the user can manually input this? Thanks

 

 

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Hi,

 

Add below code in opportunity edit page. Let me know if you still face the issue.

 

{

                    "operation": "insert",

                    "name": "OpportunityDecisionMaker",

                    "values": {

                        "layout": {

                            "row": 2,

                            "column": 5,

                            "colSpan": 19

                        },

                        "bindTo": "DecisionMaker",

                        "controlConfig": {

                            "enabled": true

                        }

                    },

                    "parentName": "BantProfile",

                    "propertyName": "items",

                    "alias": {

                        "name": "DecisionMaker",

                        "excludeProperties": ["layout"],

                        "excludeOperations": ["remove", "move"]

                    }

                },

 

hi Joseph Francisco,



Which section has this "Decision Maker" field? 

Hi,

 

Add below code in opportunity edit page. Let me know if you still face the issue.

 

{

                    "operation": "insert",

                    "name": "OpportunityDecisionMaker",

                    "values": {

                        "layout": {

                            "row": 2,

                            "column": 5,

                            "colSpan": 19

                        },

                        "bindTo": "DecisionMaker",

                        "controlConfig": {

                            "enabled": true

                        }

                    },

                    "parentName": "BantProfile",

                    "propertyName": "items",

                    "alias": {

                        "name": "DecisionMaker",

                        "excludeProperties": ["layout"],

                        "excludeOperations": ["remove", "move"]

                    }

                },

 

Joseph Francisco



You can use the diff code provided by Nishit Singla, with one change. Instead of Insert, please use the "merge" keyword since the insert will consider it as a duplicate entry of the same item.



The below should be sufficient to enable/unlock the field.

Also, make sure you need it in "OpportunityPageV2".

{
                    "operation": "merge",
                    "name": "OpportunityDecisionMaker",
                    "values": {
                     "enabled": true
                     },
},



BR,

Bhoobalan Palanivelu.

Nishit Singla,

This one works for me. Thanks Nishit Singla

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Hi Creatio Community,

 

I was changing some fields on a details list and the view change log is not enabling.

 

Can we able to retain the view change log button enabled? Regardless of if it has changes or none on the detail lists.

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hi Joseph Francisco,



Please enable the change log for the corresponding object.

Below is the Creatio article to enable and view he change log.

https://academy.creatio.com/docs/user/setup_and_administration/logging_tools/change_log/set_up_the_log/set_up_the_change_log





BR,

Bhoobalan Palanivelu.

HI,



will change log show all the values changed?



For example :- Mobile phone field -- changed from 999999999 to 888888888 to 7777777777 to 6666666666 and so on.



will we see all the values? I checked but system was showing only first value after that system was not showing any other changed values. 

Nishit Singla,

 

Please also take into account that the changes will be saved in the Change Log only if they were made not directly into the DB (for example changing this field via SQL script won't be shown in the Change Log) and also, you need to save the record every time a change is made. 

So for example, if you change Mobile phone field to 999999999, then to 888888888 and to 7777777777 without saving after each and every change - it won't appear in the change log.

I am changing the record and saving it every time. It does not show all the changed values in Change log. It is showing only very first entry in change log. What would be the issue? Did you try to replicate it?

Nishit Singla,

Same issue I am facing currently. It seems that when I change on the details list it doesn't enable the view change log.



Is it possible that every change log can be shown as details on a page?

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How can I change the label color for these fields?

On the edit page designer, there isn't any option to change the label color of a field.

Also, I tried to use CSS but it's not working (I tried to add CSS as we do on normal edit/section pages).

 

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Indeed currently there is no possibility to modify the label color or on a regular basis or on specific conditions and unfortunately there are no examples of how to do it via the code. We have the task registered for our Core R&D team to add this possibility in one of the future releases of the Freedom UI designer. I will let them know about your community question so to prioritize the task for them. Thank you for helping us in making the app better!

+1 for this !!! ??

We tried Changing the font colour using CSS for a field title and it worked.  

  

In CSS module add "body" text before the Element class name, then the styling will be applied on the text. 

  

body {{Element Classname}} {

        color: red; 

 

Example: 

body .crt-input-label { 

    font-size: 15px; 

    color: red; 

  

Changes: 

         



Thank you

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Hi community 

I am trying to get the Min value for a datetime field using the read data business element.

But it seems that creatio is not handling the returned data correctly.

Does anyone have the same problem?

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hi Stefano Bassoli,



You should be using the function in the Read data element.

Could you please describe how you have been using the Read Data BP

element to find the min value for a date field?





BR,

Bhoobalan Palanivelu.

Bhoobalan Palanivelu,

Hi,

 

see the attached file,

I'm trying to update Event.StartDate field with the MIN value returned by "read data" bp element

Stefano Bassoli,

I recreated the BP and now it works!

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Hi Community,

 

Any idea how we can achieve this requirement. We need to build charts from third party data source like API instead of using crm's objects as data source.

 

Thank you

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Hi All,

 

how can I make the fields appear automatically to the user in a specific order and then the user will fill them in that order, for example: if I have a task to fill in the username, phone number and email, I want the system to automatically show username field  in front of the user and he fills it in, and when he finishes, the phone number field will appear, and then the email.

 

because I want the system to guide the user to each field, I don't want the user to click on each field and fill it.

 

can I do that in creatio?

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Hello, Anas!

 

To make the fields appear one after another, you may set the business rules for the field. Here's how to do that:

1. Open up the page to set up.

2. Go to the 'Section wizard' from it ('View' button)

3. Select the 'Business rule' tab

4. Set the rule so that an element (e. g. Title) is only displayed after a particular element is filled in as on the screenshot https://prnt.sc/t8UR6eumB6_Y

5. Move on to making a next separate rule with the same structure for the next field (e. g. if the Title is filled in, then Show "Gender" field https://prnt.sc/tcJbw7kF8GaC)

6. Make the rest of the rules so that all the fields are involved. 

7. Save the changes.

 

Hope you find it useful!

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Hello Community,

 

Does the Creatio support refresh token flow in OAuth 2.0 authorization for integrated applications ?

 

Or third party application have to generate token while expired by "grant_type:client_credentials" ?

 

I'm refering to this settings:

https://academy.creatio.com/docs/user/on_site_deployment/deployment_add…

 

Best regards,

Marcin Kott

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Hello,

 

At the moment OAuth 2.0 authorization for integrated applications does not support refresh token flow.

The third-party application has to generate tokens and the system administrator needs to update the synchronization parameters.

 

I will also create a request for our development team to develop such functionality in future releases.

 

Thank you. 

Hello,

 

At the moment OAuth 2.0 authorization for integrated applications does not support refresh token flow.

The third-party application has to generate tokens and the system administrator needs to update the synchronization parameters.

 

I will also create a request for our development team to develop such functionality in future releases.

 

Thank you. 

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