I've been getting that too. I assume this is on Freedom UI pages? I definitely have seen this with Freedom UI pages (never on classic UI pages)

I seem to get this mostly on the Freedom UI Accounts_FormPage (on occasion, not consistently every time). It only seems to happen in Chrome, I've never noticed it when using Safari. I get this often in my own Creatio system, although no other users have reported it to me, so I was thinking it was something weird with my browser or browser extensions or something. 

For some reason I feel like I've seen it less lately, so wondering if 8.0.10 fixed something? My system was recently upgraded to 8.0.10 so could be related. I guess now, knowing that it's not just my browser, I'll start keeping track of when it happens.

Ryan

Thanks Ryan, we're definitely seeing it across quite a few users. 



Our instance is entirely running with Freedom UI pages, and doesn't seem to be consistent to one particular page. From my research it's possibly something to do with the browser memory of freedom UI pages, and chrome being overloaded. 



Be interesting to see if others are experiencing the same. Creatio support are not aware of any issue.

Hi all, we are experiencing this too, again with Freedom pages.  We've also seen this happen with Chrome with other systems where there is a richer UI...seems the browser just runs out of memory.

Hi All, 



Has anyone found a solution to this yet? I'm receiving more cases every day.

Thanks

Harry

Harry,

I've been getting this more and more. Do you know if Creatio is aware of the issue? Have you created any support cases for this yet?

Ryan

Hi Ryan, 



Yes, I've created a case and followed up today. It's very tricky to get hold of a HAR file from our users, but have attempted to give as much information as possible. 



Hopefully there is a fix. I saw that you are also experiencing it on 8.1, so I guess no luck of this going with the update. 



Harry

Bump! 



Anyone figured this one out yet? Struggling to get any help on finding the root cause of this issue. 



Thanks

Harry!

We got a response from support that said the following: 

The error can be reproduced not only in Creatio, but on any website.

It is related to the update of Chrome to version 117+. For our part, we have prepared a fix, necessary update (8.0.10, 8.1.0, 8.1.1).

In the meantime, users experiencing this behavior should use Safari/Firefox browsers.

It sounds like they've identified the cause and have a fix, but I don't yet know which version that fix will be available or if it's something they can add to existing systems - I'm finding out.

Ryan

Thanks Ryan, I received the same reply. I've asked if that means they can apply the fix. 



I was receiving it non-stop today, yet I just updated chrome to the version below a few hours ago and I have not had any errors since. Hopefully this is a fix! 



Version 119.0.6045.159 (Official Build) (arm64)

Harry,

Great news Harry. I was also told by support that they have a fix for the issue - in case the Chrome update doesn't solve it, Creatio's fix should and it hopefully wont be happening any longer. 

Thanks Ryan. 

Yes, looks to be good now - glad we got there eventually!

Hello,



Please contact Creatio support on this matter.

Hello,

Unfortunately, it is not possible to grant permissions to selected users/roles to access particular lookups. At the moment, it is possible to manage permissions only for all users/roles at once.

Bogdan,

I have been able to achieve this with a business process.

Hi Maksym, 



Seem like the issue is not related to this exact environment but rather to the server that runs the Creatio instance. 

This problem has already been discussed on StackOverflow. There are multiple reasons for this problem which are discussed in the linked topic. 

Also, a possible reason is that the .NetCore SDK 2.2 and/or 3.1 is not installed and the server is not connected to the internet or it has no access to nuget.org.

Best regards,

Yuri. 

Hi,

I founded the solution.

The OpportunityProductInterest.Notes field was not a text localized, then the BP didn't work correctly.

I change the field as localized text and everything is fine now.

 

Hello Abhishek,

If you want to generate a report for selected records only, you should use multi select option:

Hello Bogdan,

We have added a  detail named "Display Images," as shown in the attached image. We tried to use the multi-select option, but it is still generating for all records instead of only the selected record.

Abhishek,

Unfortunately, there is no such possibility for now.

Please note that our R&D team is aware of this expected Printables behavior and the Idea from our customers that the Printables should Print not only Sections but Details as well.

 

Bogdan,

Is there any update on this issue , we also wanted to print selected record from detail into a single printable report

Hello,



Could you please elaborate on your business task?

I don't know it yet, I've been asked by a client about this , like when you you extarct the pdf file and turn it into text by a library in .net or any other backend language, is there a tool in creatio that does the same thing? 

Hello,

As of now there is no such oob functionality in the system. We've registered the idea for our responsible R&D team to consider adding such functionality in the upcoming versions of the system.

Best regards,

Anastasiia

Hello,



At the moment, there is no such possibility with basic tools, to display a column in the invoice with attachments.



However, a task has already been registered in our R&D team to consider and implement such a feature in future releases. In case you would like to check what stage this task is at, I am sending you the task number: PR-30551. Feel free to share this number with us at any time and ask your questions.

That's an awesome idea !

Hello Naresh,

You can achieve your goal in a simpler way:

Go to System designer -> find "Translation" -> find key Configuration:ContextHelpSchema:LocalizableStrings.SupportEmailBodyTemplate.Value -> for required localization change data -> click the "Apply translations" button

Anhelina,

Hello Anhelina,

Thanks for the response, but I am trying to update the value of the Localizable Strings of "SupportEmailBodyTemplate" with some custom template. But the value itself has some URL encode embedded to the text, I want to update the text using JavaScript, or is there any other way I can do this ?

Let me know.

Thanks!!

Naresh Mamillapalli,

You can create a replacement of ContextHelpSchema. To do this: go to System designer -> Advanced settings -> Custom package -> Replacing view model -> in modal window fill "Parent object" with "ContextHelpSchema (ContextHelpSchema)" -> Apply -> Here you can write your custom template and change Localizable Strings.

Link to Academy resources for replacing schema: https://academy.creatio.com/docs/7-16/developer/development_tools/creatio_ide/development_in_creatio_ide#case-1185

P.S. Method prepareEmailConfig from ContextHelpSchema is filling SupportEmailBodyTemplate. Please, double check it when replacing and use a debugger to feel confident at all stages of change.

Best regards, Anhelina!

Anhelina,

Yes, I did that already by Replacing view model and adding another schema in my package, but the problem is with the value, how shall I update the value of "SupportEmailBodyTemplate", it is in the format of "body=%0D%0A****" etc., I just wanted to use the plain text in the value to replace with my custom template, but it is not working/taking the plain text. How should I achieve this ?

Thanks,

M Naresh

8.1 is currently available for trials, but not sure when it will roll out to cloud environments. 

That link still works, but you need to be logged in (and flagged as a partner login) to view it.

I don't see recurring activities on that list.

Ryan

Thanks Ryan - appreciate you checking.

Would be nice for product owners at the client/account level to get access to the roadmap to plan and manage development activity accordingly. Creatio support - would appreciate it if I could get a copy.

Hello,

Access is currently limited to employees and partners with access to the Knowledge Hub. Please note that the roadmap will not be available publicly to our customers and leads in the near future.

 

Can I query why this is? Seems a bit unfortunate to not allow your customers to see what's coming in the near future.