Studio_Creatio | Community Creatio

featurestate

Studio_Creatio

8.0

Full list of feature states and decription

13:26 Oct 09, 2023

Hi,

Is there somewhere the full list of featurestates for the FeaturesPage with a full description of what they do and where ? Also what is activated OOTB and what is not?

Noticed there some description in new shell / freedom ui, but some clients do not have new shell/freedom ui yet, was wondering where to find the information in the academy.

Thanks,

Damien

1 comments

Orkhan

14:24 Oct 10, 2023

Greetings,

Unfortunately, our academy does not have this information.

But we will register this wish, for our team, so that they will realize it in the future.

Regards,

Orkhan

Show all comments

Studio_Creatio

question

farah sadeq mahmoud

12:04 Oct 09, 2023

Hey every body ,

I want to change the object and record permission for the feed tab that we place in the freedom UI as a communication between external and internal user .

from any object permission we should apply the setting ?

regadrs

2 comments

Orkhan

12:31 Oct 10, 2023

Hello,

In order for the feed to be available for external users, you need to enable the "Allow publishing for external users" parameter in the design timeline of the edit page.

After that, external users will be able to create posts in the feed, and regular users will have a button, with which they can adjust who will see the comment/post.

Regards,

Orkhan

farah sadeq mahmoud

12:37 Oct 10, 2023

Thanks a lot.

Show all comments

Studio_Creatio

8.0

Chrome - Aw, Snap! Error - Anyone else seeing this?

Harry

20:30 Oct 05, 2023

Hi all,

Many users have started to experience a random error where all Creatio tabs suddenly shut down. I've had it reported across users in different offices, so I know it's not a local issue. Creatio also seems to be the only website where this happens.

Wondering if anyone else has experienced this or if there is something in our configuration that's causing it.

This is just one of the error codes that have been reported, but there have been a few.

Thanks

Harry

11 comments

Ryan Farley

21:24 Oct 05, 2023

I've been getting that too. I assume this is on Freedom UI pages? I definitely have seen this with Freedom UI pages (never on classic UI pages)

I seem to get this mostly on the Freedom UI Accounts_FormPage (on occasion, not consistently every time). It only seems to happen in Chrome, I've never noticed it when using Safari. I get this often in my own Creatio system, although no other users have reported it to me, so I was thinking it was something weird with my browser or browser extensions or something.

For some reason I feel like I've seen it less lately, so wondering if 8.0.10 fixed something? My system was recently upgraded to 8.0.10 so could be related. I guess now, knowing that it's not just my browser, I'll start keeping track of when it happens.

Ryan

Harry

21:51 Oct 05, 2023

Thanks Ryan, we're definitely seeing it across quite a few users.

Our instance is entirely running with Freedom UI pages, and doesn't seem to be consistent to one particular page. From my research it's possibly something to do with the browser memory of freedom UI pages, and chrome being overloaded.

Be interesting to see if others are experiencing the same. Creatio support are not aware of any issue.

Raoul

22:56 Oct 05, 2023

Hi all, we are experiencing this too, again with Freedom pages. We've also seen this happen with Chrome with other systems where there is a richer UI...seems the browser just runs out of memory.

Harry

10:13 Oct 24, 2023

Hi All,

Has anyone found a solution to this yet? I'm receiving more cases every day.

Thanks

Harry

Ryan Farley

22:22 Oct 24, 2023

Harry,

I've been getting this more and more. Do you know if Creatio is aware of the issue? Have you created any support cases for this yet?

Ryan

Harry

22:30 Oct 24, 2023

Hi Ryan,

Yes, I've created a case and followed up today. It's very tricky to get hold of a HAR file from our users, but have attempted to give as much information as possible.

Hopefully there is a fix. I saw that you are also experiencing it on 8.1, so I guess no luck of this going with the update.

Harry

Harry

18:30 Nov 17, 2023

Bump!

Anyone figured this one out yet? Struggling to get any help on finding the root cause of this issue.

Thanks

Harry!

Ryan Farley

20:22 Nov 17, 2023

We got a response from support that said the following:

The error can be reproduced not only in Creatio, but on any website.

It is related to the update of Chrome to version 117+. For our part, we have prepared a fix, necessary update (8.0.10, 8.1.0, 8.1.1).

In the meantime, users experiencing this behavior should use Safari/Firefox browsers.

It sounds like they've identified the cause and have a fix, but I don't yet know which version that fix will be available or if it's something they can add to existing systems - I'm finding out.

Ryan

Harry

20:25 Nov 17, 2023

Thanks Ryan, I received the same reply. I've asked if that means they can apply the fix.

I was receiving it non-stop today, yet I just updated chrome to the version below a few hours ago and I have not had any errors since. Hopefully this is a fix!

Version 119.0.6045.159 (Official Build) (arm64)

Ryan Farley

16:38 Nov 23, 2023

Harry,

Great news Harry. I was also told by support that they have a fix for the issue - in case the Chrome update doesn't solve it, Creatio's fix should and it hopefully wont be happening any longer.

Harry

14:35 Nov 24, 2023

Thanks Ryan.

Yes, looks to be good now - glad we got there eventually!

Show all comments

Studio_Creatio

8.0

Adding emails to specific folders

Lucas Centeno

18:42 Oct 05, 2023

Hello everyone,

I created two new folders entitled:

"CCU Trigger Emails"

"CFG Trigger Emails"

I am trying to place the emails in the attached snapshot to the above-mentioned folders but no matter which folder I click on, they all show up. Is there a way to better sort these out? Thanks in advance.

Lucas

1 comments

Bogdan

11:30 Oct 06, 2023

Hello,

Please contact Creatio support on this matter.

Show all comments

role

lookup

Access Rights

Studio_Creatio

7.18

Particular lookup access to Organizational role

Jagan Nayak

17:27 Oct 05, 2023

Hello Community,

I have requirement that to provide access of a particular custom lookup to a organizational role who can add, edit, and delete items in the lookup.

Regards,

Jagan

2 comments

Bogdan

11:20 Oct 06, 2023

Hello,

Unfortunately, it is not possible to grant permissions to selected users/roles to access particular lookups. At the moment, it is possible to manage permissions only for all users/roles at once.

Lewis Pull

16:07 Oct 09, 2023

Bogdan,

I have been able to achieve this with a business process.

Show all comments

Studio_Creatio

8.0

Compile error

Maksym Yaryhin

15:19 Oct 05, 2023

Hello community,

I have an issue when compile.

Version Creatio: 8.0.10.4735

How can i fix this?

1 comments

Yurii Sokil

20:25 Oct 07, 2023

Hi Maksym,

Seem like the issue is not related to this exact environment but rather to the server that runs the Creatio instance.

This problem has already been discussed on StackOverflow. There are multiple reasons for this problem which are discussed in the linked topic.

Also, a possible reason is that the .NetCore SDK 2.2 and/or 3.1 is not installed and the server is not connected to the internet or it has no access to nuget.org.

Best regards,

Yuri.

Show all comments

Business Process

LocalizableString

Studio_Creatio

8.0

Issue with localizable text

Stefano Bassoli

07:23 Oct 05, 2023

Hi community,

I created a business process that inserts a new OpportunityProductInterest for a specific product into a specific Opportunity.

The insert process element step copies the Product.Notes column to the OpportunityProductInterest.Notes column.

Product.Notes is a localizable text column and its value is localized to English and Italian.

If the BP is saved using a user localized in English, everything works fine, while if I make changes to the BP using a user localized in Italian, the BP does not work.

The expected result is the OpportunityProductInterest.Notes filled with the value Product.Notes, but in the wrong scenario the column is assigned the empty string.

What do you suggest me?

thank you in advance

1 comments

Stefano Bassoli

21:02 Oct 10, 2023

Hi,

I founded the solution.

The OpportunityProductInterest.Notes field was not a text localized, then the BP didn't work correctly.

I change the field as localized text and everything is fine now.

Show all comments

Studio_Creatio

Sales_Creatio

printables

Printable Report Generation for particular record

Abhishek

09:14 Oct 04, 2023

Hi everyone,

When generating a printable report instead of generating reports for all records related to a particular contact, I want to generate reports for selected records only. How can I do this?

Thanks in advance.

4 comments

Bogdan

10:52 Oct 04, 2023

Hello Abhishek,

If you want to generate a report for selected records only, you should use multi select option:

Abhishek

13:18 Oct 04, 2023

Hello Bogdan,

We have added a detail named "Display Images," as shown in the attached image. We tried to use the multi-select option, but it is still generating for all records instead of only the selected record.

Bogdan

13:29 Oct 04, 2023

Abhishek,

Unfortunately, there is no such possibility for now.

Please note that our R&D team is aware of this expected Printables behavior and the Idea from our customers that the Printables should Print not only Sections but Details as well.

Pranshu Basak

11:14 Sep 30, 2024

Bogdan,

Is there any update on this issue , we also wanted to print selected record from detail into a single printable report

Show all comments

Studio_Creatio

8.0

Pdf reader

Anas Masa'deh

10:46 Oct 03, 2023

hello , is there a tool in creatio like adobe reader? that reads the pdf file then store it to database?

3 comments

Bogdan

20:12 Oct 03, 2023

Hello,

Could you please elaborate on your business task?

Anas Masa'deh

20:57 Oct 03, 2023

I don't know it yet, I've been asked by a client about this , like when you you extarct the pdf file and turn it into text by a library in .net or any other backend language, is there a tool in creatio that does the same thing?

Anastasiia Zhuravel

09:00 Oct 05, 2023

Hello,

As of now there is no such oob functionality in the system. We've registered the idea for our responsible R&D team to consider adding such functionality in the upcoming versions of the system.

Best regards,

Anastasiia

Show all comments

Studio_Creatio

8.0

question

farah sadeq mahmoud

17:25 Oct 02, 2023

Hey all ,

is it possible to add an attachment column in this expanded list , to add for each invoice an individual attachment.

2 comments

Malika

12:48 Oct 04, 2023

Hello,

At the moment, there is no such possibility with basic tools, to display a column in the invoice with attachments.

However, a task has already been registered in our R&D team to consider and implement such a feature in future releases. In case you would like to check what stage this task is at, I am sending you the task number: PR-30551. Feel free to share this number with us at any time and ask your questions.