Hi all,

 

i've set up "next steps" component in my interface so that a user can check what are the pending activities for a record with an associate case

 

Language is in italian in this screen, but "Attività" is the next steps component. In this instance it is a pre configured page routed to a group "Amministrazione". My issue is that users from different group are able to open the pre configured page and work on it.

 

I can toy with object permission and set the record as read only for everyone but those in the group who is owner of the task but other users are still able to open the pre configure page. 

 

The ideal behaviour would be for the complete button in the task to be disabled for those users that are not part of the owner role. Is that even possible?

 

Thanks

 

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I have stopped three business process flows related to two leads. Now these business process tasks are stuck in my notification center. 

 

Clicking on them does nothing.

 

Does anyone know how to get rid of these three business process tasks? 

Ideas welcome :-) 
 

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Hello,

 

Please note that in order to remove these tasks from the notifications panel, you need to find the exact business process iterations that created these tasks and cancel the processes.

Thanks for the reply Mira. I already tried this. I actually stopped all historic business processes on leads. But these are still stuck somehow. 

This are the only tasks still in "running" status:

Bas Kroes,

 

Please describe what exactly happens when you try to cancel these processes, what error do you receive?

Hi Mira, just to clear out, these are the only remaining business processes that are not connected to leads. So the ones that are still visible in my notification center should not be in this list and are already stopped/cancelled. Therefore I don't know how to get rid of the tasks.

Does that make it more clear?

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Hello

 

It is posible to save a file in creatio from a base64 string? I have a web service that allows me to request a document by an id to an external service and it responds with the document in a base64 string, so I would like to know if it is possible to convert that string into the file and save it in some record on the platform.

 

Thank you 

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Something like this should work:

var base64FileString = Get<string>("Base64File");
var accountId = Get<Guid>("AccountId");
 
var attachFileType = new Guid("529bc2f8-0ee0-df11-971b-001d60e938c6");
var fileName = "SomeFile.docx" // set proper file type in file name
 
var entity = UserConnection.EntitySchemaManager.GetInstanceByName("AccountFile");
var fileEntity = entity.CreateEntity(UserConnection);
fileEntity.SetDefColumnValues();
fileEntity.SetColumnValue("AccountId", accountId);
fileEntity.SetColumnValue("TypeId", attachFileType);
fileEntity.SetColumnValue("Name",fileName);
fileEntity.SetBytesValue("Data", Convert.FromBase64String(base64FileString));
fileEntity.Save();

Ryan

Ryan Farley,

Thank you very much 

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Hello. 

 

When I do an approval using the BPM tool it doesn't show in the panel of notifications so i can't select any option or continue with the process. Can someone help me please? 

 

Thanks you. 

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Hello.

Can you tell us in which object are you trying to get the approvals?

Hello Laura, Please contact our support directly, as then they will be able to gain external access to your website and provide needed support

Hello Goparna Nasina,

I try to get the approvals with objects that I created and also with Accounts and Contacts  object 

Hello Karol

Thank you, I will contact support 

Hello Laura Jurado,

Can you check if the  "Enable approval in section" button in the particular sections is checked or not.

To receive approvals for a particular section you have to enable the approval button.





Thanks & regards

Goparna Nasina

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