We have a scenario where there are nearly 12 fields in an object.
When a field is getting modified in a record, an email should be sent capturing the old value and new value of the field. For capturing the old and new values, we use the change log plugin at https://marketplace.creatio.com/app/change-log-creatio
If we have configured Resolution and Response time to be calculated by Service. On change of Service , Response and Resolution Time should be updated dynamically . How can this be achieved ?
I am getting the error "Error occurred when saving: Value cannot be null. Parameter name: input" while trying to save the business process by adding AND/OR gates in the process in version 7.16.3.1473_CustomerCenter_Softkey_MSSQL_ENU. Please help me resolve the issue.
I notice that the default timezone lookup has only 'standard' time zones and nothing for daylight saving time zones like 'EDT – Eastern Daylight Time'.
1. Does Creatio by default handle daylight saving? If Yes, How?
2. Any inputs on how we can manually handle daylight savings...MoreLess
I am trying to create a process that can add a selection of contacts to a participants detail by picking select all and then clicking on the action in the actions drop down. I've gotten the process to start but it only grabs 30 records at once.
I know that this is due to Creatio only...MoreLess
I am building a scenario for CTI integration using Avaya. I need to extend the functionality of the Terrasoft Messaging Service, for example, redirect phone calls based on organisational role, etc. Is there a way of doing it on Creatio? I believe the TMS is a windows service that is provided as a connector...MoreLess
