Adding a message (feed) to a specific channel in Feed section via Business Process

Hello,

The main objects in Feed functionality are SocialChannel, SocialMessage and SocialMention. 

There is also an OOB process called ESN notification but it can only be found via the Configuration section. You can use it as an example to build your own business logic.

Please let us know if more information is required.

Best regards,

Bogdan S.

Bogdan Spasibov,

Thanks much for the information provided. I could see the BP related to ESN Notification and it really helped.

I require implementation clarity (especially related to objects) on the following scenario,

I have created a custom channel named "Psiog". Now, I would like to add a message, via a business process, in the channel "Psiog" saying that an "employee" (data from contacts section) is "available"/"not available" (chosen from a lookup in a preconfigured page) along with respective comments. 

Could you please help me with the above one? As far as I tried implementation, I could add a message to the Feed in general and was unable to post in a particular channel.

Adding relevant screenshots

DhariniS,

SocialMessage object has a column named EntityId. Please, populate it with SocialChanel.Id value. This should help.

Best regards,

Bogdan S.

Bogdan Spasibov,

Thank you! Tried giving the custom channel name in the "object instance" parameter of the social message and it worked!