Hi Community,

In my application, I installed a new Plug-In ( https://marketplace.creatio.com/app/excel-reports-builder-creatio). 

The problem is, when I select the file that I want to download, it does not work at first, I need to click twice in order to be able to download it.

Do you have any idead why is this happening?

Thanks in Advance.

Best Regards,

Pedro Pinheiro

Hi All,

 

I have a use case, to data bind the printable and use it across instances. I have dataBinded with the object SysModuleReport, 







This is actual dataBind been setup in the instance,





But after the dataBinded and installed in other instance, I could see only Setup report data columns alone be binded but the associated Setup Report Tables are not been binded. As you see in below image,





Can you help me out with this, how to make a complete databind with all the setup in report tables also.



Regards,

Adharsh S

Hello All,

I wanted to understand a bit more about the NotHtmlNote column in the KnowledgeBase table. I tried a few scenarios and notice the following behavior - 

1. Any Knowledge base article is stored as markup in the 'Notes' column and stripped down to pure text (without the mark up tags) and stored in the 'NotHtmlNote' column.
2. Whenever the knowledge base article is updated & saved, the 'NotHtmlNote' value is re-populated based on the 'Notes' column. This seems to be one way binding and not the reverse. Eg I tried data importing an Excel with junk values in 'Solution without Html tags' column. These junk values did get updated in that column but it never overwrote the 'Notes' column which contains actual mark up to be displayed in the Knowledge base. 
3. I set the NotHtmlNote column value of a Knowledge base article to an empty string directly in the database. The Knowledge base article still perfectly displays on the UI.

Few questions below - 

1. What is the NotHtmlNote column used for?
2. I would like to directly import Knowledge base articles via the Data base (Through SQL queries). I tried this out by inserting values for the 'Notes' column but ignoring the 'NotHtmlNote' column. This worked perfectly. Pls let me know if there are any gotchas in this approach.  

Hello Team,

I'm experiencing a problem in the installation process for "Data binding tool for Creatio" market place app, when the configuration dll's compilation starts the installation fails and returns this error:

Autogenerated\Src\GlbDataBindingHelper.GlbDataBinding.cs(323,47) errore CS0246: The type or namespace name 'EntityDataSource' could not be found (are you missing a using directive or an assembly reference?)

Hello all

We have a Package with a few object schemas and source code schemas and we work out of file development mode. When we upload the files from file system to the application, we get an error saying "The type or namespace name 'Logging' does not exist in the namespace 'Terrasoft.Configuration'. Are you missing an assembly reference". This error happens in a few Autogenerated files (In the C# Class files for new objects we had created).

This is weird because we tried installing this on a brand new Vanilla instance and the same issue persist. Few questions below - 

1. Why does this happen and what is the fix for this?
2. Is this related to the contents of our package or related to the setup of the instance itself?

Appreciate your help!

Dear Team,

       I need to set current login contact as my default filter even though I clear employee filter and when I login back by default it should reset to current contact filter.. Please help me out to achieve this

Dear Team,

       I need to restrict the drag and drop functionality in the activities section grid. Please help me out to achieve this.

Hi,

I have a process that sends feed notification when application registers email sent from particular domain. This email automatically creates a case.

How can I configure Add data action to pass to it Id of a case I want to be opened when user clicks on the notification?

We have a scenario where there are nearly 12 fields in an object.

When a field is getting modified in a record, an email should be sent capturing the old value and new value of the field. For capturing the old and new values, we use the change log plugin at https://marketplace.creatio.com/app/change-log-creatio

When more than one field is getting modified, only one email containing all the modified fields should be sent.

Kindly suggest how we can implement the same.

We tried using a business process but facing challenges around capturing changes in field-level.

product - service creatio

version - 7.16

If we have configured Resolution and Response time to be calculated by Service. On change of Service , Response and Resolution Time should be updated dynamically . How can this be achieved ?