Error occurred when saving: Value cannot be null. Parameter name: input

Maybe the gate isn't properly connected on both the input and output sides? Just guessing here. It looks connected from your screenshot but maybe click each flow in and out to make sure. Additionally, I would try deleting the gate, saving the process, then re-adding. Otherwise, maybe try contacting support. I've not had that error before when using a gate, so maybe something else is wrong - after trying the above, of course.

Ryan

Hi Dharini,

This error can occur in case the process was configured to use the "Send email" process element (and it is present in your process) and this element had one template it in, but then the template was changed and this change cannot be properly saved. To fix this issue please remove the "Send email" from the process completely, save the process and then add the element back with the template that you need to use in the process logic.

Best regards,

Oscar

Ryan Farley,

Thanks Ryan for the suggestions! I have tried them already and brought it up here as those things did'nt really work out.

Oscar Dylan,

Will try it out! Thank you for the suggestion.