Service_Creatio | Community Creatio

15:13 Sep 18, 2020

Hello,

I want to add custom button to add new record of case. I added custom button to contact edit page, made onClick event handler and using this function to open add record page of case:

_contactObject.openCardInChain({
	"schemaName": "CasePage",
	"operation": "add",
	"defaultValues": [{
		...

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3 comments

Angela Reyes

18:26 Sep 18, 2020

Dear Luka,

Looks like the issue is related to combined mode Please, try this approach of adding logic to the section and to the page - https://academy...MoreLess

Luka Grdzelishvili

19:06 Sep 18, 2020

Angela Reyes,

we had that problem, but now we added button on ContactPage, so its button and onClick handler works fine. also that function...MoreLess

Luka Grdzelishvili

19:51 Sep 18, 2020

Resolved:

I added property in config param which is passing to openCardInChain function. param is moduleId.

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7.16

Service_Creatio

Getting error while installing package from Workspace console utility

Akshit

10:15 Sep 18, 2020

Hi,

I am trying to install a package first from frontend in on-site deployed creatio but it does not work. Then I switch to the workspace console option to install the same package but I am getting the below error(please find the attached screenshot).

I have tried installing the same package to Creatio trial instance and it gets successfully installed without any issues.

Please help me to resolve this issue!

It's an urgent requirement for my clients.

Many Thanks!

File attachments

console.JPG

1 comments

Dean Parrett

15:22 Sep 18, 2020

Dear Akshit,

I see that there is a similar case registered for our support team. We will investigate the issue in terms of the support tea...MoreLess

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7.16

Service_Creatio

PATCH Api - NotFound (404) response.

Adharsh

14:39 Sep 15, 2020

Hi All,

I have written a PATCH request to consume an Incoming API which contains a two-parameter id and a JSON Request body. I have tried to call the service through postman but I am getting as 404 NotFound response.

Via Postman, Passing the parameters,

1) By appending the id to the Url itself, and passing JSON params in the body.

2) By passing the id as a Parameter and body contains request data(JSON)

3) By passing 2 parameters completely in the Body itself

Kindly help me in fixing this issue!

2 comments

Angela Reyes

14:10 Sep 16, 2020

Dear Adharsh,

Can you please specify if you tried to call the service via browser and were you able to log into the system via postma...MoreLess

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7.16

Service_Creatio

Link email to section in business process

Massimiliano Mazzacurati

12:55 Sep 11, 2020

I need to send an email from a business process and lik it to a Case (so it can be viewed inside the "PROCESSING" tab and History of the Case).

I found this article (https://academy.creatio.com/documents/technic-bpms/7-16/how-link-emails…) where there's writte to use the [Email connections] propert...MoreLess

3 comments

Dean Parrett

13:49 Sep 11, 2020

Hello,

The [Email connections] property is a bit down below as in the first picture. Try to scroll down the email element settings...MoreLess

Massimiliano Mazzacurati

13:54 Sep 11, 2020

Dean Parrett,

The [Email connections] property become visible only if the "How is the message sent" is set to "Manually" but I want the message...MoreLess

Dean Parrett

14:20 Sep 11, 2020

Hi Massimiliano,

In this case it would be only possible to writhe a script which would connect the case section to email. The problem is that...MoreLess

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Data Binding Tool allows duplicate bindings?

Harvey Adcock

18:15 Sep 10, 2020

Recently looking at using the Data Binding Tool on the marketplace ( https://marketplace.creatio.com/app/data-binding-tool ) to make binding Section List and Detail column setups easier, but it appears that you can bind column setups for the same Section List and Culture multiple times for the same...MoreLess

4 comments

Robert Pordes

11:57 Sep 11, 2020

Hi Harvey,

I have also faced the same issue and as far as I know, this does lead to problems.

We therefore only use the data-binding tool...MoreLess

Andre Kosolapenko

14:10 Sep 11, 2020

Hello Harvey,

You can check duplicates after saving a data binding. When the "Data was bound successfully" message pops up, click "View details"...MoreLess

Harvey Adcock

12:38 Sep 14, 2020

Thanks for the reply Andre, that sounds like a useful best-practice to follow when using the tool then. It would be very helpful if the too...MoreLess

Alexander Demidov

16:06 Sep 14, 2020

Hello Harvey,

Creatio developers are currently migrating the basic data binding functionality to the new UI. The team responsible for the "Data...MoreLess

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7.16

Service_Creatio

Automatic attachment of pdf's to the records in section

Akshit

11:54 Sep 03, 2020

Hi Community,

My requirement is to attach bulk pdf with the section records based on the mapping of the PNR column automatically.

My question is

1. Can we upload bulk(more than 1000) of pdf's in creatio altogether? If yes then how?

2. How can I develop functionality to attach the pdf with the section records based on the column mapping automatically?

All I knew is that manually we can attach the pdf's in the section records.

Please suggest some solution!

Many thanks !

Regards

2 comments

Roman Brown

15:46 Sep 07, 2020

Dear Akshit,

Starting from 7.16.0 you can stream data with OData v4.

See details here:

https://academy.creatio.com/documents/technic-sdk/7-16/working-stream-data

Kind...MoreLess

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7.16

Service_Creatio

Package Dependency

Adharsh

20:52 Sep 02, 2020

Hi all,

I have created a local instance of Service product for my project setup. I have a little confused about what should be added as a dependency on the created package. Whether we should add ProductCore or ServiceSoftKey or something else.

Kindly help me with this. Also, can you send me a brief note of what dependency should be added for the corresponding product?

Regards,

Adharsh S

6 comments

Roman Brown

12:38 Sep 04, 2020

Dear Adharsh,

Please add the following packages to the new package dependencies for the service product:

ServiceEnterpriseSoftkey

ServiceEnterpriseDefSettings

Release

ServiceEnterpriseMobile

Kind...MoreLess

Halludeen

14:27 Sep 04, 2020

Hi Roman,

Thanks for the reply. We are using the Customer Center version of the sales module and not the enterprise version. Can you please...MoreLess

M Shrikanth

10:52 Sep 08, 2020

Roman Brown,

Hi Roman, Request your input on Halludeen's question above

Angela Reyes

14:13 Sep 11, 2020

M Shrikanth,

You should use the packages that contain functionality that will be used. For example, if you want to use Customer Center functionality...MoreLess

M Shrikanth

14:20 Sep 11, 2020

Angela Reyes,

Hi Angela. We spoke to Customer support and got our answers. Thank you.

Julius

15:31 Sep 11, 2020

In my own experience: I recommend only adding ProductCore.

I allways have to regret it when I do more changes to this

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7.16

Service_Creatio

Error while Installing application(Refresh button for creatio) from marketplace

Akshit

12:22 Aug 28, 2020

Hi community,

On my fresh on-site deployed creatio application on the application server I am trying to install Refresh button for creatio app from marketplace but installation failed.

I didn't understand why it is happening.

Attaching the screenshot below!

Please help!

Many thanks!

1 comments

dean parrett

12:48 Aug 28, 2020

Dear Alshit,

The error is not related to the plugin. It happens because the system cannot be compiled during the installation since the II...MoreLess

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7.16

Service_Creatio

How to remove creatio's logo and name!

Akshit

15:21 Aug 27, 2020

Hi community,

My clients doesn't want any creatio name and logo. Attaching the screenshots please tell me how to remove the creatio name and logo!!

1. on the tab

2. on the right side

3.on the adress bar

4. After log in.

5. this version also.

It's an urgent requirement please help!!!

Many thanks !

4 comments

Best reply

Ryan Farley

19:16 Aug 27, 2020

In addition to what Olga said about removing the widget on the intro and login pages, you can change the "Creatio" on the browser tab by changing...MoreLess