Dear Akshit,

I see that there is a similar case registered for our support team. We will investigate the issue in terms of the support team ticket and will reply here in the community thread as well.

Regards,

Dean

Dear Adharsh,

Can you please specify if you tried to call the service via browser and were you able to log into the system via postman? 

You may also check this article - it should be helpful: https://academy.creatio.com/documents/technic-sdk/7-16/calling-configuration-services-using-postman

Best regards,

Angela

Angela Reyes,

Thanks for your response. 

The issue got solved. There was a missing of adding the Request Verb in the Handler Mappings in IIS.



Regards,

Adharsh

Hello, 

The [Email connections] property is a bit down below as in the first picture. Try to scroll down the email element settings below How is the message sent section. By default there will be Accounts and Contacts. By clicking on + button you will be able to select Case.

As for how to associate the email with case, for example you can add the Signal that would trigger upon the case creation. The second element would be Read Data where you read the Id parameter from the Signal.

And the last element - Send email where you indicate the Id parameter of the case into Email connections property that you've previously found with Read data element

Regards,

Dean

Dean Parrett,

The [Email connections] property become visible only if the "How is the message sent" is set to "Manually" but I want the message to be sent automatically, without user interaction.

If I set that property to "Automatic" the [Email connections] property is not visible.

Regards

Massimiliano

Hi Massimiliano,

In this case it would be only possible to writhe a script which would connect the case section to email. The problem is that when the email is sent in automatic mode, the correspondent record is not created in Activity table. Since there is no record - it is not possible to associate it with a case. In manual mode, the activity record is created fine and it can be easily associated with your case.

The option to connect email to the section when sending the letter automatically will be available in future application versions.

Regards,

Dean

Hi Harvey,

I have also faced the same issue and as far as I know, this does lead to problems.

We therefore only use the data-binding tool to make the creation of the bindings easier. When changing bound data, we go to the data tab in the package and open and save it to update its contents. 

Renaming the created data bindings to something more meaningful than the GUID also helps to identify them again.

Hope this helps!

Bes regards,

Robert

Hello Harvey,

You can check duplicates after saving a data binding. When the "Data was bound successfully" message pops up, click "View details" and save the data binding once again. If the binding holds any duplicates, a standard validation page opens.

I have forwarded your suggestion regarding the check for duplicates to the responsible developer team.

Thanks for the reply Andre, that sounds like a useful best-practice to follow when using the tool then. It would be very helpful if the tool itself were able to pass on such errors automatically, but I can see that programmatically checking whether data has been bound twice would be quite difficult! It would be a real benefit to the tool if it could be done, however.

Hello Harvey,

Creatio developers are currently migrating the basic data binding functionality to the new UI. The team responsible for the "Data binding tool" add-on will consider possible functionality improvements after the release of Creatio version 7.17. Due to UI framework migration, any new improvements that they make right now can be rendered obsolete in the new release.

Thank you!

Dear Akshit, 



Starting from 7.16.0 you can stream data with OData v4.

See details here:

https://academy.creatio.com/documents/technic-sdk/7-16/working-stream-data



Kind regards,

Roman

Hi Roman ,

Does It means that I need to write a webservice(OData) on creatio's end and use that to read files and upload it into creatio database only.

I have seen this community article : 

https://community.creatio.com/questions/how-upload-attachments-odata

This certainly becomes a very urgent requirement now. Please respond

Many thanks!

Dear Adharsh, 



Please add the following packages to the new package dependencies for the service product: 

ServiceEnterpriseSoftkey

ServiceEnterpriseDefSettings

Release

ServiceEnterpriseMobile



Kind regards,

Roman

Hi Roman,

Thanks for the reply. We are using the Customer Center version of the sales module and not the enterprise version. Can you please help with the list of dependency packages that we should use for this?

From the list we can see the below,

CustomerCenterSoftkey

CustomerCenterDefSettings

Is it fine for us to add only these two packages in dependency?

Thanks.

Roman Brown,

Hi Roman, Request your input on Halludeen's question above

M Shrikanth,

You should use the packages that contain functionality that will be used. For example, if you want to use Customer Center functionality you add 

CustomerCenterSoftkey package.

Best regards,

Angela

Angela Reyes,

Hi Angela. We spoke to Customer support and got our answers. Thank you. 

In my own experience: I recommend only adding ProductCore.

I allways have to regret it when I do more changes to this

Dear Alshit,

The error is not related to the plugin. It happens because the system cannot be compiled during the installation since the IIS user doesn't have the access to some file from the application folder. Please make sure to grant full right for the application folder to the IIS user or for 'everyone'  so that the system could be compiled.

Regards,

Dean

Hello!

To remove the Creatio advertisement on the Login page and on the Intro page you need to uncheck the "Show widget on login page" and the "Show widget on intro page" system settings and clear your browser's cache and cookies.

Best regards,

Olga. 

In addition to what Olga said about removing the widget on the intro and login pages, you can change the "Creatio" on the browser tab by changing the "Product name" system setting.

You can change the icon as well if you'd like using the "Favicon" system setting.

To hide the version, you'd likely need to add some global CSS (See https://customerfx.com/article/adding-custom-css-style-sheets-in-bpmonl… - add to BootstrapModulesV2 to hide .configuration-version-label { display:none; } ) - however that will only change it in the application, out of luck to hide it on the login screen.

As far as changing the name in the URL, if you're being hosted by creatio.com, you're probably out of luck with that as well, not sure if adding a CNAME on some other domain would work, but I don't think so. Otherwise, you'd have to self-host.

Ryan

Hi Ryan,

Wow! Thank you very much for your help. It works.

I am left with below one only.

Just after login, how can I remove all the advertisements which you can see in the below screenshot like a marketplace, tutorials, app store, getting started, google play, and Facebook, twitter links?

Looking forward to your reply!

Akshit,

In order to implement the required functionality please do the following:

1. Create a replacing client module for the “BaseIntroPageSchema” schema. Please find the information about how to do it in the article by the link below:

https://academy.creatio.com/documents/technic-sdk/7-16/module-types-and-their-specificities

2. Add the following code to this schema:

define("BaseIntroPageSchema", [], function(){

                return {

                                diff: [

                                                {

                                                                "operation": "remove",

                                                                "name": "WidgetContainerWrap",

                                                },

                                                {

                                                                "operation": "remove",

                                                                "name": "marketPalceIframe",

                                                },

                                                {

                                                                "operation": "remove",

                                                                "name": "LinksContainer",

                                                }

                                ]             

                };            

});

Please enjoy the result:

Best regards,

Norton

Hello!

To disable warnings during the compilation and package installation, please use the CodeCompilerWarningLevel system setting and set its value to 0. 

Please, let us know in case any further information is required. 

Best regards, 

Olga. 

Dear Akshit,

Most likely the issue relates to the system components:

Please make sure to update your components to the required versions: .NET Core SDK 2.2.300 Download 64-bit .NET Core SDK 2.2.300

.NET Framework SDK v 4.7.2. Download 64-bit .NET Framework SDK v 4.7.2

Regards,

Dean

Hi Dean,

Thanks it works a bit,  now when I tried to login for the first time using Supervisor  the site is not responding.

It doesn't show any error though.

Please help !

Many Thanks.

Dear Ashkit,

Please double check if all necessary components are installed on web your server. Here is the list of them:

https://academy.creatio.com/documents/administration/7-16/enable-required-windows-components

If any missing - please install and enable them.

Regards,

Dean

Hi Dean,

Thanks for the solution. HTTP activation was not enabled.

Regards 

Akshit.